154 Berkeley Street, Back Bay, Boston, MA 02116, United States of America
#22 of 93 hotels in Boston
Guests' ChoiceBased on 1070 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.2
Value for money
7.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 18, 2024
Giacomo
United States of Americanothing, everything was really good
Great location, it was our first time at this hotel and we really loved it. We had a drink at the bar and it wa slovely, and the dinner at the restaurant was really good. super friendly staff, highly recommended
Stayed in January 2024
Reviewed: January 21, 2024
Nicholas
United States of AmericaThe bathroom shower included a wall-mouted jet, but it wasn't working. The valve appeared to be broken, which also made it difficult to get a good water temperature out of the shower head. I was able to, but it took some doing. There was a glass-top coffee table in the room, and while the table itself was clean, because it's glass you can see underneath where the top mounts into the frame, and you could see all kinds of dirt and debris, which was off-putting. Given the design someone needs to disassemble and clean it periodically, which clearly isn't being done.
Location was great for getting around the city. Generally the room was very clean and the furniture was in good condition.
Stayed in January 2024
Reviewed: January 14, 2024
Aura
United States of AmericaNot a deal breaker, but would be nice if the coffee and hot water in the lounge was available all day.
We were in a corner king room overlooking Berkley St. The room was nicely appointed, comfortable and clean. Great Back Bay location and close to Newbury Street.
Stayed in January 2024
Reviewed: January 13, 2024
Alfita
IndonesiaLovely hotel in a great location. The staff is so helpfull
Stayed in November 2023
Reviewed: January 11, 2024
Judd
South AfricaWe had to request coffee every day housekeeping continued to leave only decaf capsules in the room.
Stayed in January 2024
Reviewed: January 9, 2024
Cawrob
United KingdomBottle of water in the room was super expensive
Rooms are spacious with comfy beds. Great location within walking distance of exploring the city. Nice restaurants and bars nearby. Free coffee machine in the lobby area was a nice start to the day.
Stayed in December 2023
Reviewed: December 31, 2023
Carolyn
ColombiaIt was all wonderful.
The rooms are elegant. Everything is new. The beds are very comfortable. The restaurant is very good. The hotel is very well-located; right near Copley Square, Boston Common, and shopping on Newbery St.
Stayed in October 2023
Reviewed: December 30, 2023
Mauricio
PanamaBreakfast area
The room
Stayed in December 2023
Reviewed: December 27, 2023
Martin
IrelandEvery thing was great plus reception
Great
Stayed in November 2023
Reviewed: December 19, 2023
Susan
United KingdomFood and drinks expensive
Location
Stayed in November 2023
Reviewed: December 16, 2023
Emre
TurkeyGreat hotel, great location and great people who take their jobs very seriously. We had a great stay for 5 nights at this hotel.
Stayed in December 2023
Reviewed: December 12, 2023
Edward
United KingdomNothing
Location / historic building / service / breakfast
Stayed in December 2023
Reviewed: December 7, 2023
Joanna
United KingdomN/A
Perfect location for the meetings I was attending.
Stayed in November 2023
Reviewed: December 3, 2023
Charles
United States of AmericaTrendy updated renovations and the location was perfect for walking to all our destinations.
Stayed in December 2023
Reviewed: November 30, 2023
Peter
United KingdomNothing that spoilt our holiday. The room looks a bit “tired” as if it could with redecorating but nothing that affected our stay!
Convenient location to walk around the city, the staff were welcoming and friendly and it was close to visit our son.
Stayed in November 2023
Reviewed: November 30, 2023
Yael
United States of AmericaRestaurant was quite pricey.
Fine hotel, very central but quiet. Rooms were clean. Staff were courteous and the front doormen were particularly helpful w/ my elderly mom.
Stayed in November 2023
Reviewed: November 29, 2023
Gillian
United KingdomGreat location, staff, food and amenities great
Stayed in November 2023
Reviewed: November 22, 2023
Michael
United States of AmericaNothing!
This is a superb hotel. Great location with friendly, attentive staff always ready to help. A truly unique hotel experience and one that made our trip extremely enjoyable.
Stayed in November 2023
Reviewed: November 13, 2023
Sally
United KingdomThe shower was hard to operate and it is not powerful enough. I guess we are on the 8th floor which may have impacted the water pressure.
The beds were very comfortable and the room size was suitable for 4 adults. The location is very central. We were close to a metro station and could walk everywhere.
Stayed in November 2023
Reviewed: November 11, 2023
Andrey
United States of AmericaIt was my wife's birthday, and the hotel gave her a nice, delicious cake in her room! It’s very nice to have such attention to guests! Great location! Free coffee at the hotel! A cozy lounge for guests! There is a restaurant! Comfortable beds in the room! Nice staff! Thanks for a great time in Boston!
Stayed in November 2023
Reviewed: November 11, 2023
Nojus
LithuaniaDesk does not work at night.
Spacious rooms. Historic building
Stayed in November 2023
Reviewed: November 7, 2023
Giuseppe
AustraliaMake sure staff are more attentive to the final billing.
Room and the servicing of the room was exceptional. Reception staff could not be more helpful, however I was overcharged initially when I checked outed the night before departing, however this was rectified and I was refunded the following day, when I handed over my access card.
Stayed in October 2023
Reviewed: November 6, 2023
Rhonda
United States of AmericaPrice for valet parking was alittle high. Elevators were slow and there was only one working when we were there, so it was hard having it slow.
Loved the over all Hotel. Liked that it had a restaurant and outdoor setting. The room was very nice and bigger than expected.
Stayed in November 2023
Reviewed: November 4, 2023
Eileen
United States of AmericaLocation, hotel and staff all great
Stayed in November 2023
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