1200 American Lane, Schaumburg, IL 60173, United States of America
#28 of 30 hotels in Schaumburg
Guests' ChoiceBased on 94 hotel reviews
5.0Cleanliness
6.0
Comfort
5.6
Location
7.5
Facilities
5.7
Staff
6.6
Value for money
5.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 5, 2024
Melissa
United States of AmericaBroke elevator Room needs updating Staff didn’t stock room not even with toilet tissue or soap. Left me stuck in a bad situation until my mate came back from down stairs with our luggage which made us late for dinner and me very very uncomfortable
Location
Stayed in February 2024
Reviewed: March 23, 2024
Abigail
United States of AmericaThe first room assigned to us was already occupied, luckily the key didn’t work and was not able to get in, otherwise I would’ve been really upset. Which the room’s occupants obviously were (rightfully so sounded like a woman, and it could’ve been a major security issue). He apologized and assigned a new room, which was fine, except for the toilet didn’t flush. So we asked for a new room, but the only one available was a downsized bed, which was disappointing considering it’s not what I booked, but I was tired and ready to lay down. The room itself is spacious, but very outdated.
Although it was cheap, and had ample parking space…
Stayed in March 2024
Reviewed: October 23, 2023
Cheryl
United States of AmericaOur room did not have a phone in it, we had a noisy neighbor and had to call front desk 3 times. Room not really clean, bathroom mirror had toothpaste on it, Tv had a big smear on it, and floors dirty. The bath light choose when it wanted to work. My daughters room was at end of hallway and people were knocking on her door for some reason.
The staff was friendly and helpful.
Stayed in October 2023
Reviewed: October 14, 2023
Waleed
United Arab EmiratesNo free drinking water available Vending machine broken most of the time Coffee only available morning time and too early
The bed and rest of room furniture
Stayed in October 2023
Reviewed: September 30, 2023
Ayorinde
NigeriaWC got bad, handle not flushing. Although I got a new room. Bedside light are bad not coming up
It's fine
Stayed in September 2023
Reviewed: February 14, 2023
Ariel
United States of AmericaThe room was barely clean. The "comforter" was literally the thinnest piece of fabric I have ever felt. The floor was disgusting and everything was extremely outdated.
It was a good location, it was nice to have ample space in the room.
Stayed in February 2023
Reviewed: February 8, 2023
Steve
United States of AmericaLocation was not in a great. Area. Hotel needs to be updated.
Value.
Stayed in February 2023
Reviewed: January 2, 2023
Mike
United States of AmericaRoom smell like cigarette smoke inside of the bathroom and the toilet wasn't working properly.
Quiet peaceful area
Stayed in January 2023
Reviewed: October 10, 2022
Gary
United States of AmericaWas not too clean, smelled like cigarettes when I came back Saturday night.
close to a lot to do, eat. friendly staff.
Stayed in October 2022
Reviewed: June 18, 2022
Kemal
United States of Americacleanness no breakfast served
location
Stayed in June 2022
Reviewed: May 13, 2022
Lori
United States of Americasmelled bad, dirty
location
Stayed in April 2022
Reviewed: April 8, 2022
David
United States of AmericaCoffee was Bad and no Breakfast
Quiet
Stayed in April 2022
Reviewed: March 28, 2022
Roxanne
United States of Americamisleading information on booking
proximity to soccer fields
Stayed in March 2022
Reviewed: March 16, 2022
Janeeta
United States of AmericaThere was a smell in the hotel hallway on the second floor like feet or another body smell. There was also a smell in the room like a nursing home. It may have just been my mind and because I’m not used to sleeping in hotels but I couldn’t seem to find sleep and I felt like something was crawling on me all night.
The location was good due to it being close to where we needed to go. The price was decent for what we got i guess.
Stayed in March 2022
Reviewed: February 21, 2022
Gilberto
United States of AmericaHallways were horrible, hallways have a BAD smell. Some guest were SMOKING Marijuana in hallways. I know Marijuana is almost legal every where but NOT QUITE yet. And if guests are smoking Marijuana than do it in there own smoking room. My wife and I were staying in a Non-smoking room but our room was still getting odor of Marijuana. WE HATE IT. We will probably not stay in this Hotel again.
Nice area next a shopping center and a lot of restaurants
Stayed in February 2022
Reviewed: April 29, 2024
Kareem
United States of AmericaIt sucks.
Nothing but location
Stayed in April 2024
Reviewed: April 15, 2024
Danile
United States of AmericaVery , very dirty . My room smelled of urine everywhere, there was animal fur literally everywhere, the room had not been vacuumed , swept , mopped or dusted in months . The fridge was filthy . The noise from other guests made it impossible to sleep. Very shady guests made me very uncomfortable.
Location
Stayed in April 2024
Reviewed: April 14, 2024
Charles
United States of AmericaNo ice machine
The big
Stayed in April 2024
Reviewed: March 28, 2024
Eric
United States of AmericaRoom was disgusting. I had to ask for cleaning supplies to wipe the counters and bathroom down. The entire hotel smelled bad. Cigarette burns in the room. It was just deplorable. If there had been anything else available in the area I would have been gone after the first night. Ya’ll lucky everything else was booked.
Breakfast was a joke. Coffee was done 30 minutes before it was supposed to be done several days. Staff was unfriendly and abrupt, like it was a bother to help with anything g
Stayed in March 2024
Reviewed: March 28, 2024
Damien
United States of AmericaDirty
Location
Stayed in March 2024
Reviewed: March 19, 2024
Randall
United States of AmericaConstruction made hard to find entrance, but no fault of anyone at property. ESA should have a points program that would provide perks such as utensils and cookware?
Nice rooms, fairly quiet, good location in the heart of Schaumburg and close to interstate. Friendly front desk staff
Stayed in December 2023
Reviewed: March 16, 2024
Mroczek
United States of AmericaThe room looked like trash. The bolted shower curtain rod was falling out the wall.
Eh.
Stayed in February 2024
Reviewed: February 5, 2024
Li
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: December 23, 2023
Li
United States of AmericaSome a/c old enough to get dumped so the room wouldn't be smelly
The staff have been nice and quiet
Stayed in December 2023
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