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  5. Reviews of Quality Inn Columbia Airport

Reviews of Quality Inn Columbia Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2516 Augusta Road, West Columbia, SC 29169, United States of America

#5 of 5 hotels in West Columbia

Guests' Choice

Review Score

Based on 363 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    7.1

  • Facilities

    6.3

  • Staff

    7.2

  • Value for money

    6.8

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    6.0
    A good stay, good value, friendly staff.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our towels were removed and none were replaced. Needing to get ready for a wedding, I had to go down to the office to ask for one, but they had none and asked me (very pleasantly and apologized) to stop by the laundry room and ask for towels there. It felt ridiculous that I had to do what felt like a quest just to get a towel.

    The staff was very friendly and seemed to legitimately care about the guest experience. The value was good, overall it was fairly well cleaned and everything well cared for.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    5.0
    I didn’t enjoy my stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet didn’t work, the refrigerator didn’t work and it did not get cold. The location was smack dead in the ghetto, the pictures on booking lied to us…

    The staff was very nice

    Stayed in April 2024

  • Reviewed: April 27, 2024

    6.0
    Na
    • Leisure trip
    • Solo traveler
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More amenities for disabled

    Na

    Stayed in March 2024

  • Reviewed: April 2, 2024

    6.0
    OK. Was in town for my fathers funeral. Only spent my time in the room to sleep and shower.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Because of my dialysis port, it would have been much better for the shower to have a removable wand.

    Room was clean. That is mandatory for any place I stay Didn't take advantage of dining. My family tried to eat every together.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    Ehh.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    At check in, we were informed that our booking had been cancelled because the card couldn’t be processed which is a lie. We ended up in our room after we were educated on the fact that booking.com didn’t save us money because she was apparently an expert on the subject 🙄 the toilet wouldn’t flush. We called the front desk, they moved our rooms. This one was sufficient. Over all we had a decent experience. The location is awkward to find it.

    Stayed in March 2024

  • Reviewed: January 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room needed repairs in the bathroom. Linens were either dirty or permanently stained.

    Location.

    Stayed in December 2023

  • Reviewed: November 17, 2023

    5.0
    It’s alright for a quick overstay but don’t expect much.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I’ve stayed here before. Items that need updating or replaced: iron and ironing boards, toilets, desk chairs, lampshades, and some of linens have stains. They advertise breakfast but there is never breakfast.

    Location and easy booking

    Stayed in October 2023

  • Reviewed: October 18, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to change rooms. It smelled like mildew and the AC made a constant loud noise

    The staff was very nice

    Stayed in October 2023

  • Reviewed: October 17, 2023

    5.0
    Room was not clean and I had my baby with me
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was limited my dad went to get something the lady acted like she was security for the food

    They’re was nothing to like

    Stayed in October 2023

  • Reviewed: September 28, 2023

    7.0
    Great employees but not great accomodations.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was run down and needs fixing up.

    The staff was incredibly friendly and good at their jobs.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    5.0
    Okay for cost.
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night

    no face cloths. outdoor pool looked dirty. told no continental breakfast, then directed to separate room. Then left early .

    ground floor. neighborhood looked kind of poor. building looked kind of poor, too. $100 deposit not necessary. not liked.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    5.0
    Ok, if you have to, but I was glad I was not alone
    • Leisure trip
    • Couple
    • King Room with Roll-in-Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Surprise- you have to pay a $100. Security deposit in cash and they will not give you a receipt, we did get it back in the morning after they checked our room. There were lots of partying people in the parking lot who partied well after midnight (when I finally fell asleep). Several sets of people stood around and watched us unload and go into our room. No curtains, just cloth blinds that did not make the room private. Bright lights outside kept the room light all night. No protein at breakfast.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    5.0
    It was okay . I requested extra towels and was told i would get them and they never provided . No cleaning crew on duty
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no elevator

    The location

    Stayed in August 2023

  • Reviewed: July 20, 2023

    5.0
    Watch out check rooms before you decide to stay
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was dirty the pillows were terrible and the beds were very small and it had nothing that they said that had like night and day

    The cleaning people are very good it really looks like they are changing owners because there's a lot of things that need to be done to make it improve

    Stayed in July 2023

  • Reviewed: July 19, 2023

    6.0
    Everything fine until checkout
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    At checkout he checked them room without me showed me a picture of something on a pillow and I don't use nothing on my hair a took 30 dollars from my deposit I ask to show me not the pillow case in the laundry don't know if they were even mine

    It was nice and clean

    Stayed in July 2023

  • Reviewed: June 18, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Neighbors

    No rules

    Stayed in June 2023

  • Reviewed: June 12, 2023

    5.0
    It was good...Great location! I walked to Ruby Tuesday....
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    I don't LIKE to have car lights parked in front of my door. I feel like someone could hit the gas pedal, instead of the breaks and end up in my bed.....but ...choose what you like here.

    Did they have breakfast?! The hotel is older...but I loved the fact they have no carpet. The doors have a huge space underneath and you can hear everything. This place is both a hotel and motel rolled into one. The top floors, you walk down an inside hallway. Floor number 1, you can walk from your vehicle straight into your sleeping quarters. So, you get the best of both worlds so to speak!

    Stayed in April 2023

  • Reviewed: June 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My room door looked like it had been kicked open too many times. It was able to lock, but it didn't seal very tight.

    Breakfast was less than stellar, but not the worst ever

    Stayed in June 2023

  • Reviewed: June 5, 2023

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location easy access nice pool friendly staff

    Stayed in June 2023

  • Reviewed: June 3, 2023

    7.0
    besides the air cracks by the door my stay was great
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the door wasn’t insulated so anything could crawl in

    good price and comfortable

    Stayed in June 2023

  • Reviewed: May 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I DIDNT ENJOY MY LACK OF A REFRIGERATOR. I AKSO DIDNT LIKE THE WAY THE ROOM WAS UNDERSTOCKED WITH SUPPLLIES OR TOWELS.

    The conviennce of the hotel in general. That's about the only thing i liked about it.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    5.0
    Will not stay again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    roach in room, not very clean rooms that had a odor of smoke, the pool was dirty

    the breakfast room and close to zoo

    Stayed in April 2023

  • Reviewed: April 24, 2023

    5.0
    It was Ok, but will not stay again.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was dirty the kids could not enjoy it, there was a roach in one of our rooms, the rooms were not truly non-smoking there was a deodorizer in one of our rooms. I will say the breakfast room was the better of our stay. staff was very nice. The location was very sketchy I’d never been to that part of town. We did have a lock you had to put your key up to in order to get into the second floor that made me feel a lot safer.

    it was close to Riverbanks zoo

    Stayed in April 2023

  • Reviewed: April 15, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    decor,,,location

    South Carolina women gamecocks wins

    Stayed in March 2023

Showing 1 - 25

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