2516 Augusta Road, West Columbia, SC 29169, United States of America
#5 of 5 hotels in West Columbia
Guests' ChoiceBased on 365 hotel reviews
6.0Cleanliness
6.5
Comfort
6.6
Location
7.0
Facilities
6.3
Staff
7.2
Value for money
6.8
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Kelly
United States of AmericaRoom had a smell Pool wasn't open
Stayed in May 2024
Reviewed: May 13, 2024
Quarter
United States of AmericaOur towels were removed and none were replaced. Needing to get ready for a wedding, I had to go down to the office to ask for one, but they had none and asked me (very pleasantly and apologized) to stop by the laundry room and ask for towels there. It felt ridiculous that I had to do what felt like a quest just to get a towel.
The staff was very friendly and seemed to legitimately care about the guest experience. The value was good, overall it was fairly well cleaned and everything well cared for.
Stayed in May 2024
Reviewed: April 29, 2024
Tq
United States of AmericaThe toilet didn’t work, the refrigerator didn’t work and it did not get cold. The location was smack dead in the ghetto, the pictures on booking lied to us…
The staff was very nice
Stayed in April 2024
Reviewed: April 27, 2024
Marc
United States of AmericaMore amenities for disabled
Na
Stayed in March 2024
Reviewed: April 2, 2024
Robert
United States of AmericaBecause of my dialysis port, it would have been much better for the shower to have a removable wand.
Room was clean. That is mandatory for any place I stay Didn't take advantage of dining. My family tried to eat every together.
Stayed in March 2024
Reviewed: April 1, 2024
Rachel
United States of AmericaAt check in, we were informed that our booking had been cancelled because the card couldn’t be processed which is a lie. We ended up in our room after we were educated on the fact that booking.com didn’t save us money because she was apparently an expert on the subject 🙄 the toilet wouldn’t flush. We called the front desk, they moved our rooms. This one was sufficient. Over all we had a decent experience. The location is awkward to find it.
Stayed in March 2024
Reviewed: January 9, 2024
Deborah
United States of AmericaRoom needed repairs in the bathroom. Linens were either dirty or permanently stained.
Location.
Stayed in December 2023
Reviewed: November 17, 2023
Jamey
United States of AmericaI’ve stayed here before. Items that need updating or replaced: iron and ironing boards, toilets, desk chairs, lampshades, and some of linens have stains. They advertise breakfast but there is never breakfast.
Location and easy booking
Stayed in October 2023
Reviewed: October 18, 2023
Michelle
United States of AmericaWe had to change rooms. It smelled like mildew and the AC made a constant loud noise
The staff was very nice
Stayed in October 2023
Reviewed: October 17, 2023
Sanica
United States of AmericaBreakfast was limited my dad went to get something the lady acted like she was security for the food
They’re was nothing to like
Stayed in October 2023
Reviewed: September 28, 2023
Cathy
United States of AmericaIt was run down and needs fixing up.
The staff was incredibly friendly and good at their jobs.
Stayed in September 2023
Reviewed: September 8, 2023
Sherry
United States of Americano face cloths. outdoor pool looked dirty. told no continental breakfast, then directed to separate room. Then left early .
ground floor. neighborhood looked kind of poor. building looked kind of poor, too. $100 deposit not necessary. not liked.
Stayed in September 2023
Reviewed: August 30, 2023
Susan
United States of AmericaSurprise- you have to pay a $100. Security deposit in cash and they will not give you a receipt, we did get it back in the morning after they checked our room. There were lots of partying people in the parking lot who partied well after midnight (when I finally fell asleep). Several sets of people stood around and watched us unload and go into our room. No curtains, just cloth blinds that did not make the room private. Bright lights outside kept the room light all night. No protein at breakfast.
Stayed in August 2023
Reviewed: August 27, 2023
Middleton
United States of AmericaThere was no elevator
The location
Stayed in August 2023
Reviewed: July 20, 2023
Paula
United States of AmericaThe pool was dirty the pillows were terrible and the beds were very small and it had nothing that they said that had like night and day
The cleaning people are very good it really looks like they are changing owners because there's a lot of things that need to be done to make it improve
Stayed in July 2023
Reviewed: July 19, 2023
Dana
United States of AmericaAt checkout he checked them room without me showed me a picture of something on a pillow and I don't use nothing on my hair a took 30 dollars from my deposit I ask to show me not the pillow case in the laundry don't know if they were even mine
It was nice and clean
Stayed in July 2023
Reviewed: June 18, 2023
Kaitlyn
United States of AmericaNeighbors
No rules
Stayed in June 2023
Reviewed: June 12, 2023
Rena
United States of AmericaI don't LIKE to have car lights parked in front of my door. I feel like someone could hit the gas pedal, instead of the breaks and end up in my bed.....but ...choose what you like here.
Did they have breakfast?! The hotel is older...but I loved the fact they have no carpet. The doors have a huge space underneath and you can hear everything. This place is both a hotel and motel rolled into one. The top floors, you walk down an inside hallway. Floor number 1, you can walk from your vehicle straight into your sleeping quarters. So, you get the best of both worlds so to speak!
Stayed in April 2023
Reviewed: June 9, 2023
Ralph
United States of AmericaMy room door looked like it had been kicked open too many times. It was able to lock, but it didn't seal very tight.
Breakfast was less than stellar, but not the worst ever
Stayed in June 2023
Reviewed: June 5, 2023
Jane
United States of AmericaNice location easy access nice pool friendly staff
Stayed in June 2023
Reviewed: June 3, 2023
Kevin
United States of Americathe door wasn’t insulated so anything could crawl in
good price and comfortable
Stayed in June 2023
Reviewed: May 9, 2023
Trinity
United States of AmericaI DIDNT ENJOY MY LACK OF A REFRIGERATOR. I AKSO DIDNT LIKE THE WAY THE ROOM WAS UNDERSTOCKED WITH SUPPLLIES OR TOWELS.
The conviennce of the hotel in general. That's about the only thing i liked about it.
Stayed in April 2023
Reviewed: April 27, 2023
Erin
United States of Americaroach in room, not very clean rooms that had a odor of smoke, the pool was dirty
the breakfast room and close to zoo
Stayed in April 2023
Reviewed: April 24, 2023
Erin
United States of AmericaThe pool was dirty the kids could not enjoy it, there was a roach in one of our rooms, the rooms were not truly non-smoking there was a deodorizer in one of our rooms. I will say the breakfast room was the better of our stay. staff was very nice. The location was very sketchy I’d never been to that part of town. We did have a lock you had to put your key up to in order to get into the second floor that made me feel a lot safer.
it was close to Riverbanks zoo
Stayed in April 2023
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