The 4th thing is laundry facility… This hotel advertises guest laundry. When we got there, we were told the washer wasn’t working and were given the option for the front desk person to do our laundry. Who wants a stranger to wash your underwear? If guest laundry is advertised and yours isn’t working… get a repair person out ASAP and let your guest know when it will be ready for use.

I look for 4 things when I’m booking: Location: the location was excellent! Pet Friendly: this was definitely that! Price: the price was very good!

Stayed in May 2024

The mold in the tub and the breakfast was bad!

Great beds and large room.

Stayed in May 2024

Nothing

Everything was great. Very nice hotel and staff.

Stayed in April 2024

The rooms are suffocated that made have unpleasant smell. There is no way to let air get into and out to the room and generally to the building. All the windows are made not to be open in any ways. They are not applying refreshner in the room and corridors also. No more laundry service.

Location is good. No parking issue.

Stayed in March 2024

Location is excellent for Dinosaur valley. Lots of options for food nearby.

Stayed in February 2024

I think the only negative was that the pool and hot tub were closed, they wouldnt even let us sit out by the pool. Claimed someone they had let out there had gotten in the pool , so they closed it to everyone. It was cold outside and Im sure that pool was cold as well, I told the lady we're two grown men and there was no way we were getting in that pool. We just wanted to enjoy an adult beverage and a cigar. There were two youth baseball teams and a jr golf team staying there as well, so MAYBE they didnt want them to see us out there and have to deal with them wanting to as well. IDK, but having to stand in the parking lot to enjoy ourselves was kinda a bummer.

Great location, just down the road from an event we were attending. Staff was very friendly. Hotel looked brand new, but learned they had just been bought by Wyndam and completely remodeled. Typical hotel breakfast but was hot and fresh with real eggs , not the powdered ones.

Stayed in March 2024

There were not very many guest and the breakfast was sparse.

The property was clean and the rooms were quiet and comfortable. The staff was courteous and very helpful.

Stayed in February 2024

Pool area and outdoor living area was closed.

Staff was exceptional. Very, very helpful. Hot breakfast was good. Hotel was quiet.

Stayed in January 2024

I didn't like the plastic dishes at the breakfast area.

I chose this hotel based on comments regarding cleanliness and it matched the expectations. Staff was very friendly and helpful.

Stayed in January 2024

No real complaints

Breakfast was good

Stayed in November 2023

The beds (2 queens) were VERY uncomfortable and the shower had low water pressure

Location, very clean

Stayed in November 2023

I was surprised when I walked into the elevator, it was filthy - paper, mud and that was the whole time I was there. The footstool in my room had mud from probably a pair of boots, but the rest of the room appeared clean

The staff was polite and very helpful

Stayed in November 2023

Hot tub was not operating. Breakfast was kinda sparse.

Clean, nice. Was able to keep my bike in the room.

Stayed in September 2023

No tissues, TV was to small.

Didn't have breakfast, location is good!!!

Stayed in October 2023

The sewer smell in the lobby at times.

The location was convenient and the rooms were clean and comfortable. The staff especially the front desk was professional and very informative. The swimming pools were perfect with toys available for my grandkids to use while playing.

Stayed in July 2023

The breakfast was a little skimpy - no fruit or yogurt or anything like that . They ran out of coffee creamer .

Clean and very friendly staff . Good location and value

Stayed in July 2023

Was not a fan of the continental breakfast.

It was right off the main road very easy to get into and out of. Staff was wonderful, rooms were clean, and we had a small issue with our door and they did not hesitate to get it fixed.

Stayed in June 2023

Carpets were stained. Elevator doors needed cleaning

Lobby area nice. Even decorated for the holiday. Beds were very comfortable. Lighted parking.Bathroom clean and nice think towels.

Stayed in May 2023

No coffee in the room

Stayed in May 2023

Breakfast was a bit lacking, but it was hot and filling

The staff was amazing. Always greeted us every time we walked in.

Stayed in April 2023

BREAKFAST WAS WEAK. NO MEAT OR POTATOES.

CONVENIENCE

Stayed in April 2023

The toilet seat lid was not working properly. The springs were broken on the couch bed. You could not sit on the bed when it was opened out fully. The grounds needed a little more attention such as the grass being mowed and weeds pulled. That might be due to the weather- not sure. The breakfast was not what I expected. There was almost nothing to eat unless you wanted eggs and sausage. I thought there would be at least some pastries or yogurt.

The staff were very friendly and helpful. They were very prompt and professional.

Stayed in April 2023

We had 2 rooms, my daughter has worked at Candlewood Suites and knows alot about the cleaning area. She asked to use the vacuum cleaner and asked for additional toilet tissue paper and one of the cleaning ladies was a little rude, but finally allowed my daughter to vacuum her room and she was told to let the front desk person know that she had used the vacuum, which we understood.

The breakfast was very good, I like bacon better than sausage, but otherwise it was good.

Stayed in March 2023

clean and comfortable

Stayed in March 2023