9800 Bonita Beach Road, Bonita Springs, FL 34135, United States of America
#12 of 22 hotels in Bonita Springs
Guests' ChoiceBased on 500 hotel reviews
7.8Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
7.9
Staff
7.6
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Alberto
United States of AmericaI didn't like the fact that it had a beautiful balcony to sit at. But weren't allowed to smoke on it. I had to inconveniently leave the room and walk all the way to back of the hotel smoke a cigarette.
I liked the location and cleanliness of the hotel in and out.
Stayed in April 2024
Reviewed: April 25, 2024
Leroy
United States of AmericaDon’t like the style of of office on tv.
Would rather have bacon & eggs and eggs , more varieties.
Stayed in April 2024
Reviewed: April 4, 2024
John
United KingdomThe remote check in was a bit strange but it worked
It was a good location and clean
Stayed in March 2024
Reviewed: April 1, 2024
Donald
United States of Americano clerk at front desk. did not leave coffee in the room the third day
breakfast was good. room was clean. cleaning staff very friendly. wonderful location
Stayed in March 2024
Reviewed: March 25, 2024
Ebony
United States of AmericaNot a real person to check you in
Rooms were very clean
Stayed in March 2024
Reviewed: March 25, 2024
Dave
United States of AmericaA family of 10 Mexican immigrants were dropped off at the lobby of the hotel for breakfast on our Sunday March 18 morning. The Mexican working staff assisted the family into one of the bedroom hotel room. We think it is very unusual to have 10 people in one hotel room. And believe that the hotel management is unaware of this situation. We hope you resolve this problem before we decide to stay at your hotel in the future thanks. Dave and Nancy
Breakfasts were good . Staff did not bring towels, bathmats and toilet papers for our last night stay
Stayed in March 2024
Reviewed: March 1, 2024
Nichole
United States of AmericaVirtual check in
Easy
Stayed in February 2024
Reviewed: February 4, 2024
Judith
United States of AmericaNot plush
Refurbished.
Stayed in February 2024
Reviewed: January 8, 2024
Jeffrey
United States of AmericaWay too expensive
It was fine
Stayed in January 2024
Reviewed: January 2, 2024
Js120mhz
United States of AmericaThe bathrooms sink was clogged. The water drained very slow, so we had to use the sink in the hallway.
The break fast was good, but at the time the area was to crowded. There was no organization no supervision.
Stayed in January 2024
Reviewed: December 16, 2023
Jan
ItalySelf check in tramite un operatore a distanza
Very nice and clean hotel
Stayed in December 2023
Reviewed: November 26, 2023
Frank
United States of AmericaUpon entering, it’s a bit strange to not be greeted by an actual person a desk, but by a person on a video screen at a kiosk. A bit creepy at first, but it works.
Good location for the purpose of my trip, which was to scout the area for potential livability. Plenty of food options, including grocery stores.
Stayed in October 2023
Reviewed: November 26, 2023
Cynthia
United States of AmericaFaceTime check-in. Pay someone local to sit at the desk. Breakfast very basic. Extremely awkward for people moving through that area.
Convenient location. Clean and updated bathroom.
Stayed in November 2023
Reviewed: November 2, 2023
Mike
United States of AmericaT .V was all fuzzy bad picture
Good
Stayed in November 2023
Reviewed: October 29, 2023
Neill
United KingdomWould have preferred to had personal interaction when checking in instead of touch screen
Very clean hotel the housekeeping staff never stopped and were very friendly
Stayed in October 2023
Reviewed: October 25, 2023
Jacqueline
United KingdomThe only down side to our stay was that our room was on the same side as the road alongside the hotel. The noise was excessive as locals appear to use the road as a racetrack. Even at 3:10 am we we’re still being woken up.
We were going to event at Art centre 5 minute walk away, so location was ideal and the price was very reasonable in comparison to other accommodation in the immediate area.
Stayed in October 2023
Reviewed: October 25, 2023
Shantelle
United States of AmericaPool was in construction
Clean and comfortable
Stayed in October 2023
Reviewed: October 22, 2023
Cheryl
United States of AmericaWhen I check into a hotel I like to have a warm body at the front desk not someone on a screen who is god knows where. The pool was not available due to work being done which we only saw workers one day while there.Also, we were locked out of our room even though we had two more days to stay. The cleaning staff was very good at keeping our room clean.
Nice room comfortable beds
Stayed in October 2023
Reviewed: October 16, 2023
Mary
United States of AmericaCheck-in process. Hated using a kiosk to check in. Almost creepy
Updated Room, clean facilities
Stayed in October 2023
Reviewed: October 5, 2023
Alex_fellenz
United States of AmericaThe hotel was run a little too efficiently, I felt like everything was rushed to get me out. Housekeeping knocking and asking before 1030am. Everything locked up right on the dot when breakfast ended. I mean it was a pleasure trip/stay. I was in no hurry to leave. But had to get breakfast another place.
It was nice to see that the hotel was getting some much needed construction done.
Stayed in September 2023
Reviewed: September 24, 2023
Tica
FranceNice and helpful staff. Affordable place. Good breakfast. Comfy beds.
Stayed in August 2023
Reviewed: September 18, 2023
Genie
United States of AmericaI didn’t care for the virtual check in/out. My room’s toilet was not working but was fixed the next morning. The jackhammering all day long outside the room in the pool area was very annoying. Not restful during the day at all.
The location was good. Beds were comfortable.
Stayed in September 2023
Reviewed: September 5, 2023
Clements
United States of AmericaThe robot checkin/checkout process. Felt like we would not have been able to get personal assistance if we had issues. More hot options for breakfast would have been nice (eggs, bacon, sausage, oatmeal).
The a/c was ice cold, which we loved. Also liked the full vanity/sink separate from the bathroom. Breakfast area was nice and clean.
Stayed in September 2023
Reviewed: September 4, 2023
Hayden
United States of AmericaVirtual check in/out
Very clean, and quiet.
Stayed in September 2023
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