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  5. Reviews of Quality Inn Lexington East-Hamburg Area

Reviews of Quality Inn Lexington East-Hamburg Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2381 Buena Vista Drive, Lexington, KY 40505, United States of America

#61 of 88 hotels in Lexington

Guests' Choice

Review Score

Based on 751 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.9

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    8.0
    Nice, but lacks some little details.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It needed a non-slip surface in the tub and a towel hook next to the tub. The towels were on a rack across the room. We had to wait a couple of minutes for the desk clerk to appear and there was no way to signal someone that we were there .

    Very clean. The breakfast was nice.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    A great value - basic but clean and updated
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There really wasn't much to complain about. It was basic and clean and in relatively close proximity to UK. With morning traffic, it still took us a little over 20 minutes to get there, but that was much better than us having to drive two hours from our home.

    The facility was recently renovated and we could tell. Aside from fresh paint, the flooring seemed to be new including carpet in the bedroom and tile in the bathroom. The toilet appeared to be new and all the hardware like doorknobs seemed to be updated. The room looked and smelled clean which is most important to us. The staff were friendly checking in and checking out. There was a free breakfast bar where you could make your own waffles but we were in a bit of a hurry so I grabbed a muffin to go. It was a great value.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Very nice would definitely stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing that I didn’t like.

    Location. They have a decent breakfast every morning. Coffee was good. Staff were friendly. Rooms were clean and smelled good and plenty of room. I liked the fact that the bathroom sink is outside of where the shower and toilet is. And they have a long mirror on the wall not far from the bathroom so you can see yourself fully.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Nice stay,good price!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked it all.

    The bed,shower,the breakfast and the price

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Nice staff
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is a fifty dollar damage deposit. The room had a mirror with a broken frame and shabby office chair.

    Friendly and helpful staff good location

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Price

    Stayed in April 2024

  • Reviewed: May 6, 2024

    8.0
    Okay for a one night stay.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was right next to a Hustler Hollywood. Facilities were very outdated. The sink height was literally just above my husband’s knees.

    It was close to the location we wanted to visit.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    8.0
    Grest
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    N/a

    Every single thing was great

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Seemed like they forgot the sweep and mop the bathroom between guests, as there was noticeable hair on the floor when I got there.

    Bed was comfy.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls were very thin. One of our body towels almost had holes in it from where it was worn down. Their cleaner smell was so strong that I could taste it. The pool was cold and not opened when it said it would be. Breakfast was gross. The sausage was freezer burnt. The cream cheese tasted off.

    The bed was comfortable. The waffles and coffee were okay.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the bathroom could have been cleaner

    good

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    Okay for one night.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some trash had been left under a bed and behind a chair. Room did not have towels.

    Indoor pool was open; check-in person was helpful when 1st room’s toilet wouldn’t flush (got us a new room), and when the second round of door keys wouldn’t work

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good. B+ rating
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Replace the pillows & blankets

    Kind staff

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The comforter was stained. Made me think it was dirty when it wasn’t.

    Free breakfast and indoor pool was decent enough. The staff exceeded my expectations and were highly friendly.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Very short (under 12 hrs) but very good overall.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good. Sausage, eggs, and waffles. We checked in late Saturday night and I was disappointed to find a used towel on the bathroom floor and a small amount of trash in the wastebasket. I mentioned this to the desk clerk at checkout Sunday morning and he immediately apologized and assured me the issue would be addressed. He also gave me a 15% discount..

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    That someone had come into our room with a key that worked at 9pm so it was a bit upsetting.

    Good breakfast pool was warm friendly staff

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Great place to rest while passing through
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Easy check in. Hotel staff extremely friendly and accommodating. Breakfast was great!

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    We stopped by for a night on out way to Florida. It was a decent hotel with an indoor heated pool which my kids enjoyed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hallway in the main floor going to the pool area smells bad.

    Friendly staffs, breakfast was decent, great location near hwy.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    It was relaxing
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a small sitting area and everyone was trying to sit and eat at the same time. We ate in rotation

    It was ok

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The arm chair in our room was ripped :( lighting was really weird in the room.

    Staff was very nice. Pool was awesome. Breakfast was good.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy and beds not comfortable

    Location

    Stayed in February 2024

  • Reviewed: January 4, 2024

    6.0
    Overall, I will probably be back the next time my family and I are headed back that way because of our first stay and th
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The second time I stayed here, the room seemed clean at first. Then as I was putting my baby on the bed, I noticed cigarette burns in the top blanket. Not too big of a deal since I can just take that off and it didn’t smell like smoke in the room. But then as I pulled the sheets back, there were tiny hairs all in the sheets. I checked the other bed and it had the same hairs in the sheets. A couple long ones but mostly small ones. Then one of the pillows had an orange stain that had a small chunk of something stuck on it. Made me feel as if the sheets and pillowcases weren’t actually cleaned. I did my best to just brush it all off and just didn’t use the pillow but it was off putting to say the least.

    I stayed here twice within 2 weeks, once on the way away from home and then again on the way back. The first time was fantastic. The room was very clean and the pillows were comfy. Both trips, the staff was very friendly. The included breakfast is a great bonus even though I didn’t end up eating either time. My husband said it wasn’t bad though and my son was happy they had cereal.

    Stayed in January 2024

  • Reviewed: December 4, 2023

    7.0
    You get a good value for the price.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Desk in room looked like it hadn't been wiped. The desk chair was so old that the fake leather was dissolving and falling off.

    Breakfast was great with good selection for the price. Breakfast area was clean. Staff was friendly and helpful. Location was very convenient for me.

    Stayed in November 2023

  • Reviewed: November 21, 2023

    8.0
    Great Hotel if you are on a Budget!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our door key stopped working multiple times,and we had to keep going downstairs for them to reactivate!

    The breakfast was great and the Hotel had a very comfortable atmosphere!

    Stayed in November 2023

Showing 1 - 25

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