1300 Canal St., Downtown New Orleans, New Orleans, LA 70112, United States of America
#138 of 169 hotels in New Orleans
Guests' ChoiceBased on 113 hotel reviews
7.8Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.3
Value for money
7.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Giannina
United States of AmericaAC was turning on/off every 8-10 min making it uncomfortable while sleeping
Location
Stayed in May 2024
Reviewed: May 12, 2024
'dorothy
United States of AmericaI had to put coffee cups on the table, look for the creamer , I thi k the Mir I g was u detstaffed
Breakfast was OK, no bacon, and I didn't care for the sausage as they were under cooked to me. Everything else was pm
Stayed in April 2024
Reviewed: May 11, 2024
Kumecia
United States of AmericaIt was issues with the shower and the sink
Didn't eat it
Stayed in April 2024
Reviewed: May 11, 2024
Melissa
United States of AmericaOnly 1 working elevator- insufficient for number of guests
Convenient location Comfortable rooms Great breakfast Parking nearby Staff were friendly, helpful
Stayed in May 2024
Reviewed: May 10, 2024
Unithia
United States of AmericaNo shuttles.
Good location in walking distance of most things
Stayed in May 2024
Reviewed: May 10, 2024
Jade
United States of AmericaThe parking is a nightmare! However this can be because of the city that it is located in. Not being from the city it’s a bit of a hassle trying to find somewhere to park.
The ENTIRE building was BEAUTIFUL in and out. Really great price for such a luxurious historic building.
Stayed in May 2024
Reviewed: May 8, 2024
Lakisa
United States of AmericaEverything was wonderful besides we got stuck in the elevator
Stayed in May 2024
Reviewed: May 7, 2024
Ilana
Israelit akes very long for the hot water to arrive for shower
Stayed in May 2024
Reviewed: May 6, 2024
Ashley
United States of AmericaWe saw a mouse in the breakfast area. Beds were high and parents had trouble getting into them.
Bed was awesome! Slept so good. Very clean and staff were friendly.
Stayed in April 2024
Reviewed: May 3, 2024
Cindy
United States of AmericaIt didn't have a pool.
Very clean. The breakfast was great.
Stayed in April 2024
Reviewed: May 1, 2024
Dusty
United States of AmericaHotel was in a rougher area. Building was old so the room was pretty small, the elevator was really old and slow.
Great Breakfast, nice helpful staff.
Stayed in April 2024
Reviewed: April 29, 2024
Lakandace
United States of AmericaAc didn’t work in my room I couldn’t sleep good
It was in a good location and very nice and clean. The staff was wonderful and listen to my concerns and told me about some attractions nearby.
Stayed in April 2024
Reviewed: April 29, 2024
Patricia
United States of AmericaParking situation was very inconvenient but don't see any solution
Right in the French Quarter, could walk to everything
Stayed in April 2024
Reviewed: April 25, 2024
Gregory
United States of AmericaThe city
Everything
Stayed in April 2024
Reviewed: April 25, 2024
Kenneth
CanadaParking was $20.00 per day if you did not go in and out.
Good Breakfast, Very friendly and accommodating staff.
Stayed in April 2024
Reviewed: April 25, 2024
Darren
United KingdomPoor breakfast choice and quality
Good bedroom and location
Stayed in April 2024
Reviewed: April 23, 2024
Lakeisha
United States of AmericaThe dirty sheets on my bed and the food could have a bit more variety.
Location and the music in the lobby
Stayed in April 2024
Reviewed: April 21, 2024
Randy
United States of AmericaSmall room, front desk staff less than helpful and the music they play in the breakfast area is horrible
Clean and convenient
Stayed in April 2024
Reviewed: April 18, 2024
Mrs
United States of AmericaSome pluses didn't work in room or the room phone didn't work
Everything
Stayed in April 2024
Reviewed: March 24, 2024
Shane
United States of AmericaNo pool, room is kinda small. Housekeeping was not friendly 😒
The breakfast was good. The staff was friendly except for the housekeeping staff
Stayed in March 2024
Reviewed: February 18, 2024
Eric
United States of AmericaBesides Keneth, all other front desk staff were horrible. POOR customer service. Elevator was filthy. The neighborhood looks dangerous.
Breakfast and the room were ok.
Stayed in February 2024
Reviewed: May 15, 2024
Sonja
United States of AmericaThe elevator will hurt you the doors come back on you. They do not open back up like original elevators. It took us 15 or more minutes to come back down because only one was working no more than 3to 4 people can’t get in it at one time room 805 have make up on the bathroom walls a red spot or a blood stain on the duvet cover . One of the pillows cover has a red stain all the way through. One of tried to use the phone to call room service phone did not work. She went down to front desk the staff, she said she will get housekeeping's to bring towels we went out, came back, no towels in the room. Had to go back down the gentleman gave her some towels.
Bed was very comfort.
Stayed in May 2024
Reviewed: May 14, 2024
Shannon
United States of AmericaElevators take a while
Very spacious
Stayed in May 2024
Reviewed: May 13, 2024
Nicole
United States of Americathe parking, staff, & location
the bed was comfortable
Stayed in May 2024
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