Pool not open. No furniture in the room

Convenient and cheap

Stayed in May 2024

Well, I was given a 2 queen bed room when I booked a King bed whirlpool room. When I asked about it, they tried telling me I booked a double queen room....had to bring my reservation back down to them to show they were in fact wrong. The girls at the desk were nice, and apologized , but there was no resolution. They did mention it must have been "in house booked" which tells me an employee or family took my room, when asked, they just looked at each other, no answer. We are not small people, and had to sleep separately, which for one night, whatever, but still not cool they gave my room to someone else. They asked at one point if I still wanted the room, well, I was 2 hours from home, so yeah, kinda needed it, they also said no refund, and basically blamed it that i booked it on booking site, so that site didn't know my room I picked wasn't available. I have booked thru booking.com multiple times with zero issues. The room has terrible lighting, had to have every light on to see well enough in the room. Room was dated, small TV for size of room, with like 11 channels, which was disappointing. Couple plug covers missing, kinda trashy. The air didn't really work in the room. We overlooked the pool room, so that mixed with our whirlpool use, made the room really humid. The breakfast was meh....but in fairness the desk guy said the normal breakfast lady was a no show, he was trying his best to do both. The waffle batter was like water, the biscuits were cold, but it was free, so.... There is no elevator, so heads up if you can't walk stairs, or have a lot of stuff.

The bed and pillows were comfortable, the room was a nice size. Whirlpool tub worked well. The price compared to others in the area was decent. The inside entrance was really nice (throws ya off when you walk up the stairs to the rest of the hotel lol)

Stayed in April 2024

Nice

Stayed in April 2024

The shower barely came on and it took forever for hot water

Stayed in April 2024

My credit card was charged twice. I'm still waiting for a refund on the 2nd charge.

Stayed in March 2024

Bleach, 409 smells as you walk into lobby. Musty smelly throughout the hotel. Our room smelled of smoke. I told staff I wasn't happy with room and they Said they were fully booked. Until I started to raise my voice, then they said they'd change it. Once inside new room they sprayed fabreeze everywhere. Smelled okay. All hotels were sold out. Breakfast was a joke, stale cereal, and not enough milk. Told staff that they didn't seem to care. Next time, I'll drive from Marshall

Hotel was close to freeways, restaurants

Stayed in March 2024

Bathroom was small and lighting was poor in the room

Staff was helpful and room was spacious and comfirtable.

Stayed in March 2024

They couldn’t find my reservation. We had room with a broken bathroom door. No elevator.

Stayed in March 2024

Everything just seemed lazily put together. The floor smelled like pee. The breakfast was sub par, and the hard boiled eggs were ROTTEN.

The location was great, and staff was were super nice!

Stayed in March 2024

We wee told we have a lot of guests we might not have another pillow.

The location is right off the highway.

Stayed in February 2024

There was a tacobell burrito in the microwave so we know the room must not have been detailed properly, pillows were some of the smallest I've seen ever. The floor looked like a construction zone where there was residue left all over it. There was no mini fridge for guests staying more than one night. The room size was huge but no bedside table and the TV was so small compared to the sized room. Outside the room a gentleman was painting walls and had stuff all throughout the hallway and was disorganized.

I wasn't there the for the first breakfast but Sundays breakfast was not ready fully by the time 8am rolled around. Overall wasn't terrible and the staff lady was super nice!

Stayed in January 2024

That they would get them a table and chair when they asked.

We booked this you for a speaker. We had at are church for a revival. They did not have a table or a chair in the room or a couch. Had to ask for one and the room across from them had a table and chair and would not move to there room. The people did not want to change rooms and have to move everything. They had. They did final get a chair and a table. But should not have to ask for one.

Stayed in December 2023

elevator later pool opening- and a hot tub

breakfast was great!

Stayed in January 2024

Carpet was old with holes & stains. Doors had been kicked in at one point, safe was pulled away from the wall. Bedspread was dirty. There is no elevator so be aware of that if you have an elderly person.

Good location for what I needed. Eggs & sausage gravy were good, the rest of the breakfast standard fare. Very nice and accommodating staff. Paint was nicely updated.

Stayed in December 2023

this the second time I stayed here and right off back they had to switch me rooms.. also the sheets was dist and tobacco was in a drawer... matress could be better.

Breakfast was delicious.. location is fine.. rooms spacious.

Stayed in November 2023

Comforter was soiled and curtains were see through

Everything else

Stayed in December 2023

Grab bar in the shower along with ridges in the bottom of the tub to prevent falling. No hair dryer

Large rooms. Excellent Breakfast

Stayed in November 2023

There were no wheelchairs there for us to use

Stayed in October 2023

No hot water for the shower.

Nice and clean.

Stayed in October 2023

I don't think they own a vacuum cleaner. Could have been cleaner

Breakfast was alright

Stayed in September 2023

Room could of been cleaner ac unit was full of dust a used band Sid was on the hot tub the bed sheets looked dirty room smelled like cigarettes

Breakfast was the best part of the stay location was ok

Stayed in August 2023

No elevator. I think they should have one.

Pool was nice.

Stayed in August 2023

No elevator to get to second floor with heavy luggage

Comfortable bed, quiet, hot breakfast

Stayed in August 2023

Had to lift up on heavy door in order to close it. Not good! Clean wipes got unseen filth off countertop areas. We got a great sleep and

Bkfst good! Bkfst host was great, helpful and caring and she served past serving hours

Stayed in August 2023