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  5. Reviews of Extended Stay America Suites - Los Angeles - Torrance - Del Amo Circle

Reviews of Extended Stay America Suites - Los Angeles - Torrance - Del Amo Circle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3995 Carson Street, Torrance, CA 90503, United States of America

#22 of 22 hotels in Torrance

Guests' Choice

Review Score

Based on 246 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    8.0

  • Facilities

    5.9

  • Staff

    7.0

  • Value for money

    6.0

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    6.0
    Pleasant
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very, very hot. No a/c what so ever….

    It was very clean, quiet and well kept.

    Stayed in May 2024

  • Reviewed: March 18, 2024

    6.0
    Average. Convenient and price competitive. But, we'd probably prefer to pay a little more nearby.
    • Business trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights

    The pillows were rather flat and tired. The kitchenette was not supplied with any utensils as these had to be picked up separately from the reception staff. Same with hairdryer, except they clearly did not have enough hairdryers to allocate one to each room.

    Location close to conference facilities at the Marriott. Offered small kitchenette and a comfortable bed. The staff did their best and were quite helpful and communicative.

    Stayed in January 2024

  • Reviewed: March 12, 2024

    6.0
    Pleasant
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ice machine

    Was ok

    Stayed in March 2024

  • Reviewed: February 3, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old style, needs renovation - old carpet, no coffee maker or anything else in room. Overall if you can live with old amenities, it might work

    Location and parking, got 2 queen beds in a room with clean room and bedsheets , AC works. Location is why we booked

    Stayed in January 2024

  • Reviewed: January 2, 2024

    5.0
    Fair
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old hotel.

    Hotel was close to our destination.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    5.0
    Hotel rooms needs major renovation
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was unpleasant; no greeting, no smiles; just didn’t feel welcoming. The rooms need a whole lot of upgrading; appliances were rusty, old. Did not feel inviting. Breakfast could use better coffee and more variety of food

    Great Location; price was reasonable

    Stayed in January 2024

  • Reviewed: November 20, 2023

    5.0
    Smelly but conveniently located.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    For the second week in a row, a chokingly horrible odor (likely urine from a geriatric long term guest - I'm empathetic to their needs but the staff MUST attend to this horrible smell!) was present in the third floor hallway. I had to sleep with the window open and bathroom fan on. Heater was on accordingly, but otherwise I could not stand the smell. My clothing wreaked the week before, so this past week I did not unpack my bag, with the exception of my toiletry bag - which I later cleaned with a antiseptic wipe before repacking.I had to isolate my sleepwear in a plastic bag.

    Poor quality coffee. Items out of stock. Generally disappointing due to low low low (yes that's 3) quality and unfriendly front desk personnel.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    5.0
    My family had to visitor for a funeral the location was excellent that's why we choose the location
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 16 nights

    Smell of the carpets in the hallway needed cleaning . Kitchen stove and microwave had rush .

    Room could be more clean and inviting for visitors .

    Stayed in November 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Options/pool

    Value

    Stayed in November 2023

  • Reviewed: September 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facility shows its age and needs some TLC.

    The staff were good and helpful. The room was clean

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    Pleasant
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They need to update on appliances. Throw trash away outside

    Room was pretty big

    Stayed in September 2023

  • Reviewed: August 25, 2023

    4.0
    Will not go back.
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was dirty. Human hair on the sheets. Also the bathroom towels were stained. Floors looked like they were not swept. Kitchen was decent.

    Was in good location and the staff was friendly

    Stayed in August 2023

  • Reviewed: August 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They gave us a room but someone was already in there so had to get changed

    Liked having the kitchen and the set we got from reception included everything we needed

    Stayed in August 2023

  • Reviewed: August 10, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room and false advertisement of breakfast

    Location and price

    Stayed in August 2023

  • Reviewed: July 25, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A lot of people drinking by the entrance and laundry room. Stairwells reaked of liquor and pee.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    6.0
    I was there 5 days and was very comfortable coming and going. No pool but the beach 5 miles away!
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights

    There could be more care to cleaning. I spilt some water on the kitchen floor and used the white hand towel to mop it up and the towel was filthy afterwards. I felt that the entire room was clean except for the floors. Carpet stains are expected but not grungy socks from walking on the carpet.

    the living room and kitchen area was more than I expected. I was very pleased with the average home sized refrigerator. The bed was very comfortable and the bathroom area was spacious, both dressing/sink area and toilet/tub area. I liked that you could sit at the counter-top bar and eat. front desk staff was polite even when busy. There are no public restroom in lobby and my 7 yr old had to go upon arrival. The desk clerk took my name, programmed a room key and said, "take her potty, then come back to complete check-in".

    Stayed in June 2023

  • Reviewed: February 27, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee only.

    Stayed in February 2023

  • Reviewed: December 16, 2022

    6.0
    Great staff, unclean room
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was dirty and smelled. Had to get a air fresh spray from the front desk. Shoes stuck to floor as we walked. Rust in shower and on fridge. Stove overhead fan was filthy.

    Really nice,helpful staff. Comfortable bed.

    Stayed in December 2022

  • Reviewed: October 17, 2022

    4.0
    not worth $$$
    • Business trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I only had one coffee table and not on the side I like to sleep on. The bed although roomy it was so hard I couldn’t sleep, my entire body hurt and I ended up leaving before 5 am because I was in sick discomfort.

    the staff was friendly. The bed was a great size.

    Stayed in October 2022

  • Reviewed: October 4, 2022

    6.0
    To receive is To Give!
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    *there were several strands of hair left behind, ii guess from the clean up on the towels in the tub on the floor *There wasnt a door to separate the 2 rooms *Laundry facilities dNt open b4 10a.m. & close @ 8p.m. wayyy to early *They doNt take cash payments, so inconveniencing

    The 2 room 2 bed suite They allow somewhat of a later check out than time giving @ check in & still allow yhu to receive the deposit apon leaving

    Stayed in October 2022

  • Reviewed: September 7, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    small cockroach is in my bed,,,,refrigerator sound is really really noisy.

    Stayed in August 2022

  • Reviewed: August 19, 2022

    4.0
    Very disappointing.
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee machine in room. No hair dryer. No water on vending machine. Decor looked like a prison.

    Breakfast was terrible. One kind of coffee and one kind of muffin.

    Stayed in August 2022

  • Reviewed: July 18, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Booking online showed availability but in person no room was available

    Stayed in July 2022

  • Reviewed: July 6, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    it smells like weed everywhere.

    we liked the location. It is close to the beach.

    Stayed in July 2022

Showing 1 - 25

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