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  5. Reviews of Extended Stay America Suites - Rochester - Greece

Reviews of Extended Stay America Suites - Rochester - Greece This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

600 Center Place Drive, Greece, NY 14615, United States of America

#2 of 2 hotels in Greece

Guests' Choice

Review Score

Based on 209 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.0

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    6.8

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could be cheaper

    Stayed in March 2024

  • Reviewed: January 29, 2024

    7.0
    It suited my needs. I don’t think I should have to put down $100 deposit that they’re going to keep my money for three d
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows need some work the pillows were pretty weak

    Places OK staff is extremely friendly and accommodating

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    a good stay, pet friendly, although barking is annoying. restaurants are not far
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    one of the stove broke

    room

    Stayed in December 2023

  • Reviewed: December 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    1. The checkin process took almost 1.5 hours because of reported system issue to allocate free room. 2. I wanted to use cash but I was told at check in that if paid in cash I need to pay additional 100USD which was not mentioned anywhere in booking confirmation and I had to eventually use my credit card from Canada 3. The people up my room constantly made noise throughout night which was again not the problem with hotel 4. It was not a full breakfast like canadian hotels and only had muffin and coffee

    The stay was quite comfortable for the hotel located in Greece and the pricing was affordable. All the staff were courteous even though we understood they were also in learning process I liked to stay in this exact place after 15 years but did not regret. Overall nice place to stay

    Stayed in December 2023

  • Reviewed: November 2, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Too remote

    Stayed in September 2023

  • Reviewed: September 8, 2023

    7.0
    Relaxing Stay
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Some of the guests are sketchy.

    Nice AC, nice bed, nice having Frig, stove, microwave in room.

    Stayed in August 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was too hard to sleep on.

    It was really clean

    Stayed in September 2023

  • Reviewed: August 5, 2023

    7.0
    It’s a weekend and a meeting I can never replace.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We tried to check in at 2:30, we were told to go sit in our car and wait till 3:00. At 3 we attempted again to check in as we had a meeting to attend. The manager had not shown up for work, wouldn’t answer her phone and the girl left at the desk wasn’t allowed to do the check in process. Waited another 30 minutes before she came in. Late for our meeting 😠. Advertised breakfast, it was a granola bar. Employees made it clear they weren’t happy with management.

    Good location

    Stayed in July 2023

  • Reviewed: August 1, 2023

    7.0
    Adequate for our purpose
    • With a pet
    • Leisure trip
    • Couple
    • Studio with One King Bed - Disability Access - Non-Smoking
    • Stayed 1 night

    Chair light didn’t work, noise fridge freeze door badly dented. Dog fee is a cash grab

    Huge room very clean, minimal breakfast choices but that’s ok not a breakfast person.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    5.0
    Overpriced for the very basics offered. Please, please improve the breakfast. “We’ve been out of a lot of things for a l
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Insufficient amenities (no shampoo, nor tooth brush) not a single cup or utensil for use despite a full sized kitchen(!?), terrible curtains for privacy on 1FL (only choice: blackout curtain or full open view for folks parking their cars). TERRIBLE breakfast offerings; minimal selection, out of oatmeal early, just awful in this regard!

    Surrounded by green grass, near a pond with geese. Felt quite safe & secure. Comfortable bed.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was coffee and a muffin

    The room was comfortable and affordable

    Stayed in June 2023

  • Reviewed: April 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Should of said continental not breakfast misleading.

    Stayed in April 2023

  • Reviewed: March 27, 2023

    6.0
    Overall, it meets my needs certainly could use improvement
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Overall cleanliness, as stated above, the rooms do need updating, and the exterior of the facility is littered with dog feces, cigarette butts, and trash around the entire facility

    It is apparent it’s under new management, and the staff is trying very hard. The facilities are decent, but certainly could and do require some upgrades within the rooms. The exterior of the property is not well-kept at all.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was comfortable and in a good location.

    Stayed in February 2023

  • Reviewed: December 19, 2022

    5.0
    Comfy bed upset about the $100 deposit that I was not told about ahead of time and the room was not
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom facilities was not clean properly and the chair in the room was dirty with spots not also to mention the fire alarm was hanging from the ceiling by the wires

    Nothing but coffee, tea and hot chocolate and some dry muffins

    Stayed in December 2022

  • Reviewed: November 7, 2022

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our non-smoking room reeked of smoke and we found a pair of socks left in the room.

    Location was great and the hotel was very quiet at night!

    Stayed in November 2022

  • Reviewed: August 26, 2022

    5.0
    Tried it, won't be booking again.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean, had a two burner electric stove, refrigerator, and no dishes, flatware, cookware, coffee maker, or such. One has to request at front desk for these needed items. Not cool. While the room was nicely appointed, the carpet felt weird under bare feet, like it was not dry and clean. Instead it had a thin design that had made the sensation on my feet feel slick. The Grab-n-Go breakfast was disappointing. Granola bar, small muffin, coffee. I won't be booking another stay at this chain.

    I booked this kitchenette studio with two double beds for the family. Hotel was overbooked, the accommodated by offering two single kitchenettes for the same price, a win.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    7.0
    It is a good value, clean and comfortable if you just want somewhere to sleep with no frills.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    grounds were not well looked after.

    good central location

    Stayed in August 2022

  • Reviewed: August 15, 2022

    5.0
    There is nothing about this property that will delight you on the upside, and several areas that are likely to disappoin
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    expensive for what it is; disinterested staff; they advertise breakfast, but don’t provide one; hair dryer in our room did not work. It’s evident that this property is not trying real hard…

    location

    Stayed in August 2022

  • Reviewed: July 24, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelt terrible, mostly of smoke and made me feel ill. On informing staff we were moved quickly and with no fuss. Extras in the room such as water, tea and coffee had to be asked for and water and coffee were made available but not tea

    The room was clean, close to my family I was visiting The staff were friendly and extremely helpful

    Stayed in July 2022

  • Reviewed: June 28, 2022

    5.0
    would not stay here again
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    dirty carpeted room, toilet took multiple flushes to work, breakfast was a granola bar

    staff was friendly

    Stayed in June 2022

  • Reviewed: June 28, 2022

    5.0
    the staff was very nice, the room was clean but smelled really bad
    • Leisure trip
    • Solo traveler
    • Studio with One King Bed - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like cigarettes

    location

    Stayed in June 2022

  • Reviewed: May 23, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was coffee and nutrigrain bars. A joke

    Stayed in May 2022

  • Reviewed: May 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast options are poor. Coffee was poor.

    Convenient location. Studio style room is nice

    Stayed in May 2022

Showing 1 - 25

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