3348 Cerrillos Road, Santa Fe, NM 87507, United States of America
#11 of 44 hotels in Santa Fe
Guests' ChoiceBased on 646 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.3
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Nancy
United States of AmericaThe breakfast is just so so
Practical and functional and comfortable. Great staff, friendly and helpful. I appreciate that they offer free breakfast
Stayed in May 2024
Reviewed: May 8, 2024
Cynthia
United States of AmericaHard to find
Nice facility
Stayed in May 2024
Reviewed: May 5, 2024
Elke
AustriaWe booked a queen room with two beds and got a king bed.
Very helpful guy at reception. Really useful tips about the area, where to park and what to do.
Stayed in May 2024
Reviewed: April 30, 2024
Tracy
United States of AmericaSuper friendly staff! Nice, clean, comfortable room.
Stayed in April 2024
Reviewed: April 29, 2024
Andrew
United States of AmericaThe wasn’t any signage at the street and the hotel sits back behind a mattress store
Stayed in April 2024
Reviewed: April 29, 2024
Miriam
United States of AmericaThe staff could have been friendlier and more polite. The cleaning crew revving up the place at 8:00 in the morning
Clean, spacious, very comfortable bed
Stayed in April 2024
Reviewed: April 27, 2024
Amos
AustriaThe room rate was a little expensive.
Clean and spacious room, breakfast included, parking on site, friendly staff.
Stayed in April 2024
Reviewed: April 24, 2024
Brent
United States of AmericaNo complaints
Good location, we were on route to Texas. Very nice breakfast.
Stayed in March 2024
Reviewed: April 22, 2024
Heather
United States of AmericaPool and spa busy, but no fault to the hotel.
Friendly and helpful staff. Room was very comfortable and had everything we needed.
Stayed in April 2024
Reviewed: April 17, 2024
Romero
United States of AmericaThere’s nothing I didn’t like
I liked how clean && safe we felt
Stayed in March 2024
Reviewed: April 14, 2024
Emma
United States of AmericaThere were ants in the bathroom (1st floor room)
The staff is very friendly, the breakfast was great and our room was very quiet. Loved the proximity to restaurants, gas and shopping (forgot to pack a kiddo jammies!)
Stayed in April 2024
Reviewed: April 14, 2024
Armando
United States of AmericaHave more laundry machines
The breakfast was awesome
Stayed in March 2024
Reviewed: April 5, 2024
Signe
United KingdomThe pool was not clean and staff could have been friendlier
Good location
Stayed in April 2024
Reviewed: April 4, 2024
Theresa
United States of AmericaBecause of the gentleman described in the previous response-I cannot recall what I wasn't thrilled with.
Nothing about the stay waa extraordinary- at first. One man made the entire experience extremely comfortable. I wish I could recall his name but my old age betrays my recollection. This staff member must have been an engineer of sorts- as he was not stationed as desk staff. My cousin and I are 2 elderly women and we have mobility issues and degenerating spines. Lugging our baggage is quite physically demanding...and this man went out of his way to offer assistance with the transportation of our luggage. After we wrapped up breakfast, he politely introduced himself and offered his assistance. Its people like him that make this world a better place. What an asset to the property. I hope they treat him well, as he treats patrons well and that is why I will keep coming to the property. He spoke spanish, and was so kind and respectful. How refreshing! The art of hospitality is scarce, but this gentleman encompasses all that is hospitable. Please share my commendations and recognize his excellent work.
Stayed in April 2024
Reviewed: April 4, 2024
Anders
United States of AmericaThe day we left the elevator was down
It was just okay.
Stayed in April 2024
Reviewed: March 29, 2024
Esmerida
United States of AmericaN/A
Cleanness
Stayed in March 2024
Reviewed: March 25, 2024
Karen
United States of AmericaEggs. Dry out when kept in such big containers,
Meh. Same choices. Hate all the plastic. More fruit please.
Stayed in March 2024
Reviewed: March 25, 2024
Robertina
United States of AmericaNothing. Everything was perfect 👌
The front desk guy who checked my family & I in was the absolute best. I'd definitely make a trip back just for him. He handled everything so great and treated his employees with respect and kindness. Such a great great person ❤️
Stayed in March 2024
Reviewed: March 24, 2024
John
United States of AmericaThe property was fantastic. Located just off the Main Street made it a bit tough to find, but that also made it a very quiet place, and made me feel very safe.
We arrived very late at night, and the front desk was extremely accomodating.
Stayed in March 2024
Reviewed: March 21, 2024
Laura
United States of AmericaHomeless people in the parking lot
Friendly staff
Stayed in March 2024
Reviewed: March 18, 2024
Nicole
United States of AmericaMy son and I liked the friendly staff, the indoor pool and hot tub, the delicious breakfast, and clean and comfy rooms.
Stayed in March 2024
Reviewed: March 16, 2024
Andrew
United States of AmericaThe only issue was the trash filled quickly and left patrons having to put their trash in recycling. As an avid recycler, this was disappointing.
Excellent, plenty of good offerings - oatmeal, cinammon rolls, bagels, english muffins, yogurt -- all fresh, good quality. No complaints.
Stayed in March 2024
Reviewed: March 16, 2024
Belman
United States of AmericaBilingual staff, and very informative, our room was very clean and the staff was so nice everybody saluting and friendly.
Breakfast was good and plentiful.
Stayed in March 2024
Reviewed: March 13, 2024
Aguirre
United States of AmericaEverything! Property, amenities, service, food, room accommodations!
Excellent service!
Stayed in March 2024
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