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  5. Reviews of Extended Stay America Suites - Portland - Hillsboro

Reviews of Extended Stay America Suites - Portland - Hillsboro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10081 NE Cornell Rd, Hillsboro, OR 97124, United States of America

#18 of 18 hotels in Hillsboro

Guests' Choice

Review Score

Based on 221 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.3

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    7.2

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    5.0
    Just ok!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 2 nights

    The room above mine had a family and their little one was running constantly late into the night very noisy in the hotel period. Rooms could use better sound proofing. The kitchen floor squeaked terrible in my room, the pull out sofa was beat to crap and very uncomfortable for my son.

    I loved the frig being already cold and ready to receive chilled items. The room with the king size bed had ample space for myself and company if I had any. Front desk staff was very nice.

    Stayed in May 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floor didn't seem mopped. There was not a coffee maker in the room, and although in the booking it was listed they had breakfast, it was limited to only coffee and muffins/breakfast bars or instant oatmeal packs.

    Overall it was ok.

    Stayed in April 2024

  • Reviewed: March 19, 2024

    7.0
    It was just ok.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When asked if they could negotiate the price of room. They said no. Only can go with what’s in system.

    Stayed in March 2024

  • Reviewed: February 15, 2024

    5.0
    ESA, you can do better.
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room smelled like burning ramen, and there was nothing I could do to make it go away. The staff, cleaning or otherwise, seemed to be running on a skeleton crew. Someone on the 3rd floor has been smoking in their room and the smell was drifting throughout the hallway on the 3rd floor.

    Nice shower pressure and the room appeared to have been wiped down.

    Stayed in February 2024

  • Reviewed: November 9, 2023

    8.0
    Over all nice little room with all the amenities you could want.
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night

    Breakfast was lame, coffee awful. Parking lot flooded. Drains full of leaves. Next morning work crew came to clean out leaves.. Started at 8 am right outside of my window.

    The location was close to shopping and my work.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    6.0
    Facility as expected, safe location, quiet, clean
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    No front desk staff at 12:20am. We had an emergency at home that required us to shorten our stay. We checked in around 3:15pm. Urgent call at 12:25am required to check out at 12:45am. No front desk staff. After 10 minutes trying to find someone to check us out, a maid noticed us. I explained the need to checkout. She did not access to the reservation system so wrote a note on the key container. We were billed for two days, not one.

    Safe, clean, quiet

    Stayed in October 2023

  • Reviewed: October 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bad odor in the hallways , kitchen wasn't stocked.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Faulty doors/locks, faulty key cards, dimly lit, dingy and odorous furniture, lack of clear signage for amenities.

    Proximity to shopping and things to do. Plentiful grassy spaces for dogs. Friendly staff.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    6.0
    Pleasant
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast offering was less than ideal

    Location

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cooling system seemed to be either all on or off. Breakfast was minimal

    Adequate room and cleanliness

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    Nice faciliy, scam breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They advertise free breakfast but they only serve a muffin and a small granola bar, it was very disappointing

    The room size was very good

    Stayed in August 2023

  • Reviewed: August 8, 2023

    6.0
    It served its purpose.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    No linen in the room for the hide-a-bed...the extremely long hallway and lack of staff.

    Price. The room. The location.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    It was just what we were looking for
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Paper towels in the studio, salt and pepper also.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    6.0
    Good price, scary clientele.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Sketchy clientele. Dirty linens left in hallway. No i e buckets, coffee makers or coffee in room. Staff not friendly. No real breakfast and coffee whisked away promptly at 9:30. Had to ask staff to make more coffee and restock “breakfast “ items that were all empty at 9:00.

    Location. Spacious rooms.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When you walk into the hallway adjoining all the room it smell like urine

    Like the Room set up and the comfortability in the room

    Stayed in June 2023

  • Reviewed: June 22, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The hallways smelled terrible most of the time. When they say "breakfast included" they aren't really telling the truth. Bad coffee and a choice between old packaged muffins or instant oatmeal really isn't breakfast.

    The room was ok, and the location was good.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    Would definitely come stay again and would highly recommend to others to stay
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night

    The shower head was awful! And the spigot to turn on the water was so confusing.

    One thing I would recommend is outlets available near the bed. Sometime I work on my laptop in bed, and need a few devices to charge while working. The charging ports on the lights are not enough.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee in room, only available in the lobby from 6am-9:30am. Breakfast was granola bars, muffins, and/or instant oatmeal.

    Was overbooked at original location, however they accommodated me at another location 2 miles away. Very friendly staff at both locations.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    5.0
    stay here a lot ! won’t again!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    toilet would not work properly,ice machine on second floor was out of ice! could not get my key card to open where ice machine was. went to front desk, waited 10 minutes for clerk ,never came out . so left! no ice! main floor stunk of cat pee!

    location and price

    Stayed in June 2023

  • Reviewed: May 29, 2023

    5.0
    it was adequate for my purposes, but I probably won’t stay at an ESA again.
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    lots of deferred maintenance. the shower nozzle did not work; dead light bulbs in a couple key places; stained floors (is it a stain? or is it just dirty?) the curtains were torn and did not operate properly on the curtain rod.

    The staff person who helped me get to a functional TV was very patient and a nice young man. when there was someone playing loud music near the facility, which was bothersome, the reception desk talked to them and it stopped.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    7.0
    A Bed and Shower was all I needed and it met those expectations.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Not all the lights worked. Loud talking could be heard late into the night: no coffee maker or pods in the room.

    Stayed in April 2023

  • Reviewed: April 25, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in April 2023

  • Reviewed: April 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hard bed too soft pillow, not so good continental bdkfast dry muffin

    Nice and clean close to everything

    Stayed in April 2023

Showing 1 - 25

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