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  5. Reviews of Extended Stay America Suites - Memphis - Airport

Reviews of Extended Stay America Suites - Memphis - Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2541 Corporate Avenue East, Memphis, TN 38132, United States of America

#172 of 185 hotels in Memphis

Guests' Choice

Review Score

Based on 355 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    6.2

  • Facilities

    5.4

  • Staff

    7.0

  • Value for money

    5.6

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room did not have any towels or covers on the bed when we checked in and got to the room. Fire alarm had no battery in it and we keep having to to reset it through out the night so it wouldn't keep beeping.

    Stayed in May 2024

  • Reviewed: April 8, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have a breakfast. TV didn't have any channels, didn't even have the cord hooked up to it. Window view from as of 2 roll offs full of trash

    Price

    Stayed in April 2024

  • Reviewed: March 25, 2024

    4.0
    Very friendly and helpful staff. Site is in need of urgent general maintenance. Many damaged things.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night

    The site is in need of urgent general maintenance. Many damaged and old things.

    Very friendly and helpful staff. I received the room clean and organized within the conditions that the team provides.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Got 2 rooms, one smelled strongly of bleach throughout the stay, the door would not latch or secure, the floors were extremely sticky. There was no trash can in the room, only one chair and the bathtub would not drain. The microwave did not work. The second room was better. Fully furnished and cleaned with the exception of the sheets on one bed had small dried drops of what appeared to be blood. The key cards would not work correctly and it required several attempts to enter the room. The other room didn't need a key card, because the door could be pushed open without using the handle and wouldn't secure without being lifted with great effort.

    Friendly and helpful staff. They were extremely kind and helped to the best of their ability.

    Stayed in February 2024

  • Reviewed: January 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was great and the staff were super nice but the rooms were ran down and need a LOT of work

    Stayed in January 2024

  • Reviewed: December 29, 2023

    4.0
    Decent hotel but I will not be returning
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The $150 deposit you have to pay for a room that’s falling apart. There was a hole punched in the bathroom door, one of the cabinets was falling off as well

    The availability

    Stayed in December 2023

  • Reviewed: November 19, 2023

    6.0
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 17, 2023

    6.0
    location was great, staff were fantastic. the rooms need to be renovated, as I would not recommend.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights

    The carpet in the room was very stained. The decor is so old. The taps leak. The windows are not sound proof. And the kitchen equipment is too old to use. please upgrade

    The staff were very helpful and caring. Especially Rene. They could not be more helpful. thank you

    Stayed in November 2023

  • Reviewed: October 22, 2023

    6.0
    Breakfast needs a huge improvement, I would not share to anyone that they served breakfast……
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lot of area for parking.

    Close to the airport

    Stayed in October 2023

  • Reviewed: October 6, 2023

    4.0
    My Last Time Staying At Extended Stay
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I found a dead roach in the room. The sink in the bathroom had a consistent drip, with no cold water. I would Never stay at another Extended Stay. No ice machine, no coffee pot in room, no hair dryer. The hallway smelled like weed. The front desk close at 11pm. So there's no assistance at night.

    The location was good. It was in an area where a lot of business where located

    Stayed in October 2023

  • Reviewed: September 13, 2023

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    To many stragglers and creepy vets

    Nothing

    Stayed in August 2023

  • Reviewed: September 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    There were people hanging out at the front every single day. Felt like a trap house at times.

    Breakfast was a cart with a coffee machine and old granola bars and muffins that they just push in the employee break room at night.

    Stayed in August 2023

  • Reviewed: September 4, 2023

    5.0
    I Want My Money Back !!!
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I have pictures of the room. The hotel had men’s hanging out watchin people go in rooms and a lot of shooting goin on! My room had missing things and old face towel hanging up! Ask for my money back and was told no refund! Damaged things and toilet had a condom in it. Bathroom had little paper had to go buy my owe on my first day!

    Nothing

    Stayed in September 2023

  • Reviewed: August 30, 2023

    6.0
    Relaxing
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Every thing was good

    Stayed in August 2023

  • Reviewed: August 17, 2023

    5.0
    Mediocre
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff service- deducted $150 as deposit - did not indicate that during booking. Refund is not immediate- inconvenience.

    Did not have breakfast- left very early.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of highway noise and hallway noise all night. Rooms are very old.

    Close to airport for 6am flight. Christopher the over night guy was super helpful and very kind helping us so early in the morning even tho the front desk was closed.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    My room has ac problem also was located next to the trash room

    Stayed in July 2023

  • Reviewed: July 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bath tub was dirty and the mircowave did not work well.

    The bed waa really comfortable.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smell

    No words

    Stayed in July 2023

  • Reviewed: June 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was pricey for what the rooms was.

    The staff was excellent

    Stayed in June 2023

  • Reviewed: June 21, 2023

    6.0
    Staycation
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We had to switch rooms in the first room the bed was not changed and in the second room there was no shower curtain but we made due.

    It was relaxing and quiet.

    Stayed in June 2023

  • Reviewed: April 15, 2023

    4.0
    Just passing through on way to another place.
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No cooking items to cook with during my stay. No plates etc.

    location was easy to find.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    4.0
    I was disappointed overall.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like how the room looked different from the photos online. The room was extremely dim and the room smelled like tabacco . I was told that we had complimentary breakfast, but every morning i went down to get something … it would be nothing but coffee. I’m aware that the hotel is old which is why it needs to be remodeled.

    i like the location of the property.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    4.0
    great staff, but toilet did not work and various pets were barking all night long.
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    toilet did not work and no other room to move to. Pets barking all night long.

    close to airport

    Stayed in February 2023

Showing 1 - 25

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