638 Madison Avenue, Covington, KY 41011, United States of America
#1 of 10 hotels in Covington
Guests' ChoiceBased on 93 hotel reviews
9.3Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
8.7
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Patricia
United States of AmericaNoise. There is very little soundproofing. We could hear every conversation in the hallways, in adjoining room, and from the patio area. The hotel hosted several weddings and events while we were there so lots of celebrating into the early morning hours.
Location is excellent. Lots of fun restaurants and shops in the general area. Rooms are modern with many nice amenities.
Stayed in April 2024
Reviewed: April 14, 2024
Mark
United States of AmericaThe bed could have been more comfortable.
It’s a very elegant and beautiful property.
Stayed in April 2024
Reviewed: April 7, 2024
Whitney
United States of AmericaI do not have one complaint one of the best places we have stayed.
Staff were amazing, room was impeccable, shower was so nice.
Stayed in April 2024
Reviewed: December 15, 2023
Carrie
United States of AmericaGorgeous hotel located in the perfect location. Close to local unique businesses, and across from downtown Cincinnati. Staff were friendly and helpful. Bar drinks were delicious. Plan to stay here again for future trips to this area, loved everything about it!
Stayed in December 2023
Reviewed: September 30, 2023
Monica
United States of AmericaThey offered texting concierge service. But never responded to questions sent.
Great location and good vibe!
Stayed in September 2023
Reviewed: August 10, 2023
Jim
United States of AmericaIt’s a gorgeous property located in a beautifully restored part of Covington, Kentucky. It’s still walking distance from the Roebling Bridge which gives full access to downtown Cincinnati.
Stayed in August 2023
Reviewed: July 7, 2023
Ggerrier
United Arab EmiratesWe mostly thought highly of it... But if you don't like renovated hotels, don't book! But honestly, the style and appearance are very well redone, very modern and stylish... There's no coffee in the room, but you can request it by phone or go get it downstairs - simple. For us, it wasn't a problem, but the wooden floors creak (underfoot), even though the entire place is perfectly renovated and attractive! The corridors on the floors are a bit gloomy, but again, that's in contrast to the overall style and the pleasant renovation.
The hotel is well located even though it's not by the riverside. The valet service is very pleasant. The style is very charming and the staff does their job perfectly. We enjoyed the decor, and while the overall building isn't new (be aware if you're seeking a modern hotel), the restaurant, bar, and lobby offer a unique atmosphere. Regarding the floors, the elevator is newly renovated and the corridors are somewhat "old" and a bit dark, but frankly, the renovation is beautiful (note: if you don't appreciate the sound of wooden floors, this might not be for you!) There's no coffee in the room and tokens are provided (either delivered or to be picked up downstairs) and the mini bar is well-stocked - with a fridge.
Stayed in July 2023
Reviewed: May 1, 2023
Cheryl
United States of AmericaEverything was excellent.
Gorgeous and spacious lobby. Beautiful bar. Friendly staff.
Stayed in April 2023
Reviewed: April 30, 2023
Carolyn
United States of AmericaNot a complaint
Classic Historic luxury style
Stayed in April 2023
Reviewed: April 1, 2023
Daniel
United States of AmericaBreakfast was good
Stayed in March 2023
Reviewed: January 17, 2023
Stanley
United States of Americano coffee maker or hot water in room for tea.
location, good service, good food, very clean charming rooms
Stayed in January 2023
Reviewed: September 14, 2022
Kathryn
United States of AmericaThe shower controller was not securely attached and we had to keep re-attaching it in order to control the shower. The toilet roll holder was also broken - it would've been impossible for the hotel not to have known this. The air conditioning in the reception bar area was so incredibly cold, I had to wear my coat at the bar!
The hotel is beautiful, both the common areas and our actual room and the staff were super helpful
Stayed in September 2022
Reviewed: July 30, 2022
Francine
United States of AmericaCassie at the front desk very friendly and helpful !! Kyle at your beautiful bar makes great drinks !!
Stayed in July 2022
Reviewed: July 17, 2022
Lana
United States of AmericaPrice but it was a popular weekend
Accomodating, stylish, professional
Stayed in July 2022
Reviewed: July 12, 2022
Dennis
United States of AmericaWhat a great hotel with amazing style and design. Truly one of a kind! The onsite bar and restaurant is also amazing. Trust me on this, you have to order the tator tots. They are out of this world (and not what your expecting).
Stayed in June 2022
Reviewed: July 7, 2022
John
United States of Americanice freezer in room
location to food and brewery
Stayed in July 2022
Reviewed: July 5, 2022
Brenda
United States of AmericaNothing that I can pinpoint. Friendly, relaxing, Loved the workers!
Great, fruit was excellent.
Stayed in July 2022
Reviewed: July 1, 2022
Steven
United States of AmericaWhat a delightful surprise. Great room. Great service!
Stayed in June 2022
Reviewed: May 15, 2022
Mike
United States of Americana
very nice set up
Stayed in May 2022
Reviewed: April 12, 2022
Mark
United States of AmericaBooking.com didn't confirm the reservation with Hotel Covington so check in was not smooth. Local staff handled it but had to spend 31 minutes on the phone with Booking.com.
Location. Food. Staff.
Stayed in April 2022
Reviewed: April 4, 2022
John
United States of Americaan
staff
Stayed in April 2022
Reviewed: February 20, 2022
Brandon
United States of Americaroom was really nice, but seemed small for the rate.
the staff is amazing. the lobby restaurant & bar were beautiful
Stayed in February 2022
Reviewed: February 13, 2022
Megan
United States of Americathe area was very noisy it sounded like construction was going on outside the hotel. it happens but was a little noisy if you are a light sleeper
It was so nice and cozy! The on-site hotel is on point. the Wagyu is exceptional.
Stayed in February 2022
Reviewed: February 7, 2022
Julia
GermanyA little chill in the dining room
Friendly staff, super clean, stylish interior, excellent food, well equipped modern gym
Stayed in January 2022
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