8333 Dix Ellis Trail, Jacksonville, FL 32256, United States of America
#148 of 165 hotels in Jacksonville
Guests' ChoiceBased on 450 hotel reviews
4.9Cleanliness
5.6
Comfort
5.7
Location
6.4
Facilities
5.4
Staff
7.1
Value for money
5.8
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Elliott
United States of AmericaThe room strong smell of cigarettes and unsavory individuals walking around like zombies
Staff is friendly
Stayed in May 2024
Reviewed: April 27, 2024
Don
United States of AmericaCheck in took a long time and the clerk was not very friendly. The hotel is decent and the breakfast was OK
Stayed in April 2024
Reviewed: March 2, 2024
Don
United States of AmericaThe receptionist was efficient but not friendly. The room was clean but not overly comfortable. The breakfast was good.
Stayed in March 2024
Reviewed: January 15, 2024
Olga
United States of AmericaOld
Location
Stayed in January 2024
Reviewed: December 15, 2023
Derrick
United States of AmericaRooms
The Front desk Lady
Stayed in December 2023
Reviewed: November 6, 2023
Katrell
United States of AmericaUrge smell the dark dampness and the location also breakfast is Is only till 9
The pool view if if was lean
Stayed in November 2023
Reviewed: October 23, 2023
Jennifer
United States of AmericaBed extremely uncomfortable, there was trash under my bed. No toilet paper roll so it was just sitting on the counter. There was rust and dust on the bathroom vent and some mystery yellow splashes on my door
Pricing and it was close to places i wanted to visit. The pillows were decent
Stayed in October 2023
Reviewed: October 2, 2023
Lewis
United States of Americathe room had a bad odor an the tv channels were so very static, the remote did not wanna work properly the air conditioning kept cutting off we literally had to get up out of our sleep to turn it back on several times. room 316
location
Stayed in October 2023
Reviewed: July 3, 2023
Ciely
United States of AmericaGranted the price was low,very much need to upgrade everything. 1 working ice machine on the ground floor. Little to no wifi signal. Hole in the bathroom wall. Water leaks at toilet and inside under the AC. Pool was busted and locked.
The staff was friendly and helpful. The beds were clean
Stayed in July 2023
Reviewed: June 25, 2023
Kellie
United States of AmericaBooked as a smoking room, they don’t even have smoking rooms. Also they had cancelled my reservation prior to arrival and I was not notified.
Stayed in June 2023
Reviewed: May 25, 2023
Wanda
United States of AmericaThe pool and hot tub were not working
Coffee and breakfast was good
Stayed in May 2023
Reviewed: March 19, 2023
Ebonee
United States of Americabarely any towels
the room was ok
Stayed in March 2023
Reviewed: March 12, 2023
David
United States of AmericaThe room isn't well kept. It looked like maybe bed bugs inside the shower curtains but don't know for sure. The door knob for the bathroom was lose and looked like it was about fall off. I had to use my shoulder to push open the door when I was trying to get in my room. The door in the bath room looked dirty. The lamp shade looked dirty.the ac didn't work properly and I have to clean the filters off. One of the blankets had a hole in it. The curtains had spots of white paint on them.
The staff was amazing. Some of the best costumer services I had. It was in a decent area to get around Jacksonville where I was staying.
Stayed in March 2023
Reviewed: October 14, 2022
Odessa
United States of AmericaRoaches where in the tub. Ceiling paint was peeling. Mode on the ceiling. Ac was not working that good. I didn't complain bcz it was late anyways.
Location
Stayed in October 2022
Reviewed: September 19, 2022
Adam
United States of AmericaThe place is old and need of major updating, rooms and property. Not a value at the price
Stayed in September 2022
Reviewed: September 4, 2022
Eric
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 7, 2022
Canetra
United States of AmericaMold or something was on the refrigerator 😣
N/A
Stayed in August 2022
Reviewed: July 29, 2022
Berry
United States of AmericaThey advertise the hot tub and its out of order, they also said they had a convient store on site which is just two vending machines.
The breakfast even though they didnt have much the strawberry waffles were very good! I liked the size of our room.
Stayed in July 2022
Reviewed: July 25, 2022
Shamona
United States of AmericaMusty smell in room. Mold on ceiling, Dead bugs in corners, door looked like it had a bullet hole in it
Nice pool, free breakfast, nice bathroom, good AC
Stayed in July 2022
Reviewed: May 12, 2022
Jennifer
United States of AmericaThe grounds around the property were a bit littered and the room we initially had given to us was a mess. The room looked like someone had been living in it for a while and it wasn't cleaned very well before it was turned over to us. There was what looked like candle wax dripping down the wall, cigarette burns on the blanket. The bathroom door had a patched up hole in it. There was water stains on the mirror and the faucet. Make up on the blow dry and the countertop didn't even look wiped down. We immediately requested a different room and the second room was in similar condition. Food particles on the floor and the refrigerator. The exhaust fan in the bathroom was dangling down and the room smelled of cigarettes.
The front desk staff was VERY helpful. Location was convenient. The pool was enjoyable. When we finally got a room that worked for us, it was comfortable to be in the room.
Stayed in May 2022
Reviewed: March 14, 2022
Carolyn
United States of AmericaNo luggage carts Microwave dirty Holes near baseboards Had to ask for towels
Bed was comfortable
Stayed in March 2022
Reviewed: February 14, 2022
Millie
United States of Americathe adds look way better than the reality
Stayed in February 2022
Reviewed: February 7, 2022
Linda
United States of Americabuilding needs work to it.
Stayed in February 2022
Reviewed: January 18, 2022
Mallory
United States of AmericaThe room smelled like mildew, hot water at night only. The toilet barely flushed.
Location, affordable
Stayed in January 2022
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