311 East Gaulbert Avenue, Louisville, KY 40208 , United States of America
#115 of 146 hotels in Louisville
Guests' ChoiceBased on 341 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
7.5
Facilities
6.9
Staff
8.0
Value for money
6.9
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Jeanett
United States of AmericaPool was not heated. Room door stuck. Could use some touch ups
Staff was nice. Tub was good
Stayed in April 2024
Reviewed: April 30, 2024
Cherice
United States of AmericaThe ice machine was out had to go back down to the front desk for ice.
Room was clean
Stayed in April 2024
Reviewed: April 25, 2024
Eric
United States of AmericaSometimes hard to find staff.
The room was large and well priced and comfortable. Standard hotel buffet breakfast yet better than average.
Stayed in April 2024
Reviewed: March 29, 2024
Alfreda
United States of AmericaWas a little outdated, rough around the edges, not enough attention to detail.
Easy to find, close to venues, friendly staff, great breakfast, nice pool, kitchenette room was handy.
Stayed in March 2024
Reviewed: March 11, 2024
Danielle
United States of AmericaJacuzzi tub didnt work nobody spoke english
Stayed in March 2024
Reviewed: March 11, 2024
Whaley
United States of AmericaThe blankets were stained and flipped over
The staff was polite
Stayed in March 2024
Reviewed: February 25, 2024
Sevier
United States of AmericaThe pool was not open and that was one of the main reasons we booked a hotel with a pool. We were not a fan of the bed it was ok but could feel the springs in the bed.
I liked the free breakfast had sausage taste just like McDonald's sausage. And made a waffle which was delicious. The staff was very nice. The room was clean and smelled good.
Stayed in February 2024
Reviewed: January 7, 2024
Dorene
United States of AmericaWell lit parking lot
Stayed in January 2024
Reviewed: December 30, 2023
Moore
United States of AmericaBroken jacuzzi tub. Elevator dirty. Outside grounds dirty. Breakfast skimpy. You had to ask for beverages. Little food out. Nothing really stocked or restocked as people ate. Paint specks all over the bathroom floor from the last paint job. The hotel really needs a major update.
The bed was not rock hard. The room was a good size. There was a jacuzzi tub, very old. A tub shower combo but it was broken. But worked as a good soaking tub. Breakfast was ok.
Stayed in December 2023
Reviewed: December 16, 2023
Nancy
United States of AmericaHad trouble finding the hotel the first time from interstate 65 South
That it had a microwave and mini fridge and it had a decent breakfast
Stayed in November 2023
Reviewed: November 26, 2023
Waites
United States of AmericaHad to walk to far to smoke
Breakfast Location Room set up
Stayed in November 2023
Reviewed: September 30, 2023
Helena
CanadaMy suite was not super clean.
Breakfast was good. Staff was friendly.
Stayed in September 2023
Reviewed: September 30, 2023
Natalie
United KingdomNice staff, it was good for a one night stop And you can pay the room deposit in cash and not wait weeks to be returned to your credit card
Stayed in August 2023
Reviewed: September 17, 2023
Olivia
United States of AmericaSome of the furniture needed replacing. Some of the other guests were a bit loud. The elevator needed servicing.
The bed was comfortable. The room was passably clean. Good location, close enough to the expo center.
Stayed in September 2023
Reviewed: September 5, 2023
Tonya
United States of AmericaN/a
N/a
Stayed in August 2023
Reviewed: August 9, 2023
Hank
United States of AmericaArthur street hotel is next door which is a homeless halfway house
Good value close to expo center
Stayed in August 2023
Reviewed: July 21, 2023
Diego
BrazilSmelly room, terrible mattress, complimentary breakfast 5/10, recurring problem with the room key - had to trade that 5 times. Old facilities and furniture. I felt like I was in one of those horror movies. Even the staff were sketchy.
I chose based on the location, because I wanted to stay close to the L&N Stadium. Nothing else about it was good.
Stayed in July 2023
Reviewed: June 30, 2023
Richard
United States of AmericaThe room smelled like previous guests had smoked in it.
The staff was very professional. The location is not so good. The breakfast was good.
Stayed in June 2023
Reviewed: June 2, 2023
Eugene
United States of AmericaBreakfast offered several options. Location was key for me. 3 mins from event I was attending with granddaughter.
Stayed in June 2023
Reviewed: May 24, 2023
Deerica
United States of AmericaThe smell of the old hotel
Breakfast and pool
Stayed in May 2023
Reviewed: April 27, 2023
Elizabeth
United States of AmericaBreakfast would have been good but it was cold.Even the coffee was cold
The bed was comfortable and the pillows were nice.
Stayed in April 2023
Reviewed: April 23, 2023
Williams
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 15, 2023
Timm
United States of AmericaThe property is in a sketchy neighborhood.
staff was great
Stayed in April 2023
Reviewed: April 10, 2023
Ronald
United States of AmericaShower nozzle kept coming off in room 311. No rest room available in lobby when I checked in at 11:30 pm.
Location.
Stayed in April 2023
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