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  5. Reviews of Quality Inn

Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

605 East Main Street, Jackson, OH 45640, United States of America

#2 of 3 hotels in Jackson

Guests' Choice

Review Score

Based on 109 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Service mild

    Good location

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 20 nights
    • Submitted from a mobile device

    The breakfast isn’t enough for the customer.

    Close in the downtown.

    Stayed in April 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was not very good. The biscuits were very dry-turned to powder once you opened it. Eggs had no flavor

    Stayed in March 2024

  • Reviewed: June 4, 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were not comfortable. Limited breakfast items.

    Very friendly and helpful service. AC worked great.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    8.0
    The staff were amazing.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No

    It was clean neat and clean and attractive.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    7.0
    For the price i paid. Not too bad
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I've been having trouble with the AC in my room. It just won't seem to stay at the temperature I set it to. It's either blasting freezing air or it's not cooling enough and it's making the room too hot. It's really frustrating because I just want to be comfortable while I'm in my room.

    The I had a great experience checking in at the hotel. The receptionist was incredibly friendly and made me feel welcome right away. They were also very helpful in answering all of my questions about the hotel amenities and nearby attractions. Overall, it was a great start to my stay.

    Stayed in May 2023

  • Reviewed: November 13, 2022

    8.0
    Convenient and comfortable hotel with pleasant, helpful staff.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, very convenient to the interstate, very comfortable beds, pleasant and helpful staff, lots of eating options near the hotel. We chose to stop there on our return trip, too.

    Stayed in November 2022

  • Reviewed: October 10, 2022

    7.0
    not many good restaurants. fast food service is terrible
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    surrounding food

    location

    Stayed in October 2022

  • Reviewed: September 24, 2022

    7.0
    good value but breakfast was disappointing
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast was mainly forms of sugary starch. Adding bananas and yogurt would be a nice touch

    it was clean and the bed was comfortable

    Stayed in September 2022

  • Reviewed: July 11, 2022

    7.0
    Business Trip
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Breakfast could of had more options and variety. Just had a waffle maker, little package donuts and muffins. Did NOT have any meats or eggs to choose from.

    The hotel location worked out good for my business trip.

    Stayed in July 2022

  • Reviewed: October 28, 2021

    8.0
    Overall it was OK, before when I stayed at the Quality Inn they had a very good breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    A real breakfast

    There was really no breakfast, a small biscuit and the regular coffee was broken.

    Stayed in October 2021

  • Reviewed: October 24, 2021

    6.0
    Short one night in runned down hotel . With pleasant staff ! And no elevator
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tv out dated . Bathroom no tissue in holder . Surface rust on vent . No working exhaust fan for bathroom . Sink drained poorly. Shower curtain rod not stable and drooped causing curtain to move while showering so that shower water was all over floor and stool when i realized it had moved on me. Coffee pot was a disgrace !

    Bed was comfortable . Shower was hot !

    Stayed in October 2021

  • Reviewed: October 12, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled musty. Evidence of mold around Kleenex dispenser in bathroom.

    Located near several places to eat.

    Stayed in October 2021

  • Reviewed: September 27, 2021

    6.0
    Could have been a lot more comfortable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    There were ants in the room and the chairs were uncomfortable. The beds were okay, it it was still hard to get comfortable

    It was centrally located

    Stayed in September 2021

  • Reviewed: August 9, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The man who checked us in was exceptionally nice and helpful. The location was perfect.

    Stayed in August 2021

  • Reviewed: July 22, 2021

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The booking.com app saying breakfast included and there were only bread packaged food and then to have nerve to have a sign up saying one item per person and only 3 different items.no coffee,as a matter of fact,nothing to drink in visible sight.dining area was closed.Why?🤷‍♂️

    Just the service upfront.there was nothing else to like,especially at 104 bucks for a night😒

    Stayed in July 2021

  • Reviewed: June 27, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower did not drain well. Facility does not have an elevator. Bathroom does not vent. Only double beds.

    Stayed in June 2021

  • Reviewed: June 18, 2021

    8.0
    Will remain our choice when we visit the area
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    It was a "covid" breakfast, so we "get" that it wasn't what we remembered from all our previous stays. But maybe fewer sugary treats and a banana or orange, too? GREAT COFFEE, tho!

    Quiet room, comfy bed, strong enough wifi, plenty of hot water, good pressure. A nice tub instead of just a shower

    Stayed in June 2021

  • Reviewed: June 10, 2021

    7.0
    The stay was convenient and clean.
    • Business trip
    • Family with young children
    • Triple Room with One Double Bed and One Single Bed - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comforters looked stained and bathtub was aged. Also, the remote control wasn’t sanitized and wrapped.

    The clerk was very accommodating after learning I reserved a day off (ahead). She found me an excellent room for my father and me.

    Stayed in June 2021

  • Reviewed: June 3, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Faint smell of cigarette smoke in our non-smoking room. Tissue box was empty.

    Staff was welcoming and offered a nice option for dinner nearby.

    Stayed in June 2021

  • Reviewed: April 27, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was disappointed in the room because I thought that Quality Inns were a good brand of hotel. There was no counter in the bathroom which makes it hard to put your items in there. It seems like it is an older hotel made into a Quality Inns. The coffee pot was broken we were able to make coffee but had a hard time figuring it out. The fan on the air conditioner made a terrible noise sometimes. I would not stay there again.

    The staff was nice.

    Stayed in April 2024

  • Reviewed: July 9, 2023

    3.0
    No staying again
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was rude

    Nothing

    Stayed in July 2023

  • Reviewed: May 28, 2023

    1.0
    We were their 20 mins
    • Leisure trip
    • Family with young children
    • Triple Room with One Double Bed and One Single Bed - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything I was lied to when booking was told their was an indoor pool and also was NOT happy with how dirty the room was once we got to it and realized their wasn’t a pool so I called down and they couldn’t help me due to prepaying. So I would greatly appreciate someone contacting me to help with refund. It was also the wrong location they sent me to as well.

    Nothing, I was told the wrong information and wasn’t able to cancel in time for free. So who do I need to contact to get my money back

    Stayed in May 2023

  • Reviewed: May 11, 2023

    5.0
    probably won’t stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    missing outlet covers, staff hanging out with random people outside smoking so that you walk through a group of locals to get inside, shabby curtains that let street light in, no shears, sad breakfast buffet

    quiet location

    Stayed in May 2023

Showing 1 - 25

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