Reviews of Comfort Inn Charlotte This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1302 East Packard Highway, Charlotte, MI 48813, United States of America
#2 of 3 hotels in Charlotte
Guests' ChoiceReview Score
Based on 94 hotel reviews
7.7Score breakdown
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Cleanliness
8.3
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Comfort
8.5
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Location
8.5
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Facilities
7.8
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Staff
8.7
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Value for money
7.9
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Free WiFi
7.0
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Reviewed: February 26, 2024
Chelsea
United States of America9 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Small and hard to maneuver in parking lot. Not seeming to br enough space for all those at the hotel and no options of back up once full.
Close and easy to get to festival in town for. Comfortable bed.
Stayed in February 2024
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Reviewed: February 23, 2024
David
United States of America1 review7.0Good- • Leisure trip
- • Group
- • King Room with Accessible Tub - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast sucked pretty much there was no breakfast. It was toast yogurt, not even cereal. Toast and yogurt, and maybe some fruits, not inot even not even any milk or orange juice. Just coffee so you have a breakfast sucked
Stayed in January 2024
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Reviewed: December 26, 2023
Troy
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
They need better pillows on their beds. The shower floor was really slippery.
The hotel is newer, well maintained and clean.
Stayed in December 2023
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Reviewed: November 7, 2023
Dan
United States of America1 review8.0“Overall, we had a pleasant stay.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
The water was not hot for showers on Monday morning. I know this usually occurs when there are many people staying overnight. We do know there was a wedding party staying there. Perhaps a new or better water heater would fix this. *** A very serious problem is the shower/tub. The floor of the tub was extremely, dangerously slippery. Both my wife and I almost fell stepping onto or out of the shower. *** Non slip strips or a bath mat might fix this situation and might save you from a law suit.
We liked the overall appearance of the facility. Breakfast choices were adequate and well prepared. Your employee, named Jacqueline, was wonderful. She was friendly and courteous, a joy to talk to. We had no complaints with the staff.
Stayed in November 2023
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Reviewed: September 24, 2023
Danessa
United States of America1 review9.0“Friendly staff clean & quiet atmosphere”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They have a inside pool for relaxation & quiet area.
Staff was courteous facility clean they also have a laundry room for those who stay a little longer decent breakfast.
Stayed in August 2023
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Reviewed: August 17, 2023
Troy
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Accessible Tub - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We've stayed here before and we were happy with our visit again.
Stayed in August 2023
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Reviewed: August 14, 2023
Janine
United States of America1 review8.0“Quiet, easy on and off on expressway.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Have peanut butter and non-dairy at breakfast.
Breakfast was ok, I'm vegan and would like non-dairy milk available. Otherwise, all else good.
Stayed in August 2023
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Reviewed: August 14, 2023
Tonya
United States of America13 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We needed a nice, clean, quiet hotel for a one-night stopover on our vacation. The hotel was everything we had hoped for -- and at a great price. The staff was friendly and made our stay pleasant. Everything was clean and comfortable.
Stayed in August 2023
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Reviewed: July 6, 2023
Williams
United States of America14 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No refrigerator or microwave oven. For the price I would have thought the rooms would have these. Accessibility wasn't on ground floor. I was dissatisfied on this. Otherwise it was Ok.
Very nice, clean, and comfortable.
Stayed in July 2023
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Reviewed: June 29, 2023
Dan
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No refrigerator
The room was clean and comfortable
Stayed in June 2023
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Reviewed: June 15, 2023
Anne
United States of America5 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
no hot water in the morning and shower head didn’t work correctly.
convenient
Stayed in June 2023
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Reviewed: April 30, 2023
Judy
United States of America8 Reviews2 helpful votes9.0“quick stay very nice”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I wish breakfast was later on the weekend and I wish there was a refrigerator in the room.
clean, friendly staff
Stayed in April 2023
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Reviewed: April 20, 2023
Jamie
United States of America5 Reviews8.0“Just a quick over the weekend stay to visit my daughter in college. Amazing staff.”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
no fridge in room.
The indoor pool was actually working.
Stayed in April 2023
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Reviewed: April 14, 2023
Akapo
United States of America1 review9.0Wonderful- • Business trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Same breakfast daily
Maybe a fridge so that water will be readily available
Stayed in April 2023
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Reviewed: February 16, 2023
Joanna
United States of America3 Reviews7.0“Wouldn't stay here again, but it served its purpose”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
They charged more than the rate I booked through booking.com. Drove 16 hours and stayed at the hotel waiting out a bad storm before continuing on to see family for the holidays. I wanted to get my kids in a bed and didn't have energy to fight it. The walls are so thin, absolutely no privacy. Power went out with the storm for several hours, I know this was storm related, but there were loud alarms and beeping noises that went on for hours along with being able to hear all conversations at the front desk.
Met our needs, the staff was nice. Good location. The breakfast was low tier, but at least there was breakfast
Stayed in December 2022
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Reviewed: September 2, 2022
Susan
United States of America21 Reviews8.0“The motel met our expectations during our visit.”- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No fridge in room.
Great location at a reasonable price! Staff extremely friendly and helpful!
Stayed in August 2022
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Reviewed: February 28, 2022
Luke
United States of America7 Reviews8.0“A nice place to be on your way to somewhere else”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
they advertise refrigerators in room types other than the suites but do not actually provide them. beds are clean but were a little uncomfortable.
simple and clean accommodation. A nice place to lay your head with attentive staff. willing to help find a resolution if you have a complaint.
Stayed in February 2022
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Reviewed: October 14, 2021
Carroll
United States of America5 Reviews8.0“Went to the area for a wedding and needed a place to stay overnight.”- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Accessible/Non-Smoking
- • Stayed 1 night
Parking was a bit crowded.
We gat a great night sleep. Check in and out efficient.
Stayed in August 2021
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Reviewed: September 22, 2021
Judy
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with Roll-In Shower - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not the property’s fault but, road construction on road in front caused a lot of dust.
Very friendly and accommodating staff on all shifts.
Stayed in September 2021
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Reviewed: September 4, 2021
George
United States of America66 Reviews6 helpful votes7.0Good- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Thin walls, Booking.com incorrectly lists standard rooms as having refrigerators. No room microwave.
Clean & maintained facilities, friendly staff, safe area. Desk staff brought a mini fridge to my room.
Stayed in September 2021
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Reviewed: August 30, 2021
Botelho
United States of America1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Would have preferred more breakfast choices
people were friendly and building clean.
Stayed in August 2021
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Reviewed: July 25, 2021
James
United States of America5 Reviews7.0“Overnight stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The shower pipes in our room squeeled very loudly whenever someone took a shower…
It was close to where we were going!!
Stayed in July 2021
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Reviewed: July 8, 2021
Anita
United States of America1 review9.0“My daughter and I had a lovely stay at your hotel”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I expected a little bit more for the Breakfast but the staff was very helpful and polite. I also don't like the shower head because it took forever to get the shampoo out of my hair
The bed was comfortable and I liked the shampoo and conditioner.
Stayed in July 2021
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Reviewed: May 10, 2021
Cheryl
United States of America8 Reviews7.0“Parking lot”- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The parking lot is on a slope not good for old folks
It’s clean and nice
Stayed in May 2021
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