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Reviews of Extended Stay America Suites - Chicago - Schaumburg - Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

51 East State Parkway, Schaumburg, IL 60173, United States of America

#30 of 31 hotels in Schaumburg

Guests' Choice

Review Score

Based on 118 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.6

  • Location

    7.4

  • Facilities

    5.3

  • Staff

    6.3

  • Value for money

    6.0

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    4.0
    The premise smells weed every where and breakfast provided is very bad with the amount being charged
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Weed smell every where and breakfast is just pick and go with some muffins and breakfast bars

    Location

    Stayed in May 2024

  • Reviewed: May 14, 2024

    5.0
    It served our purpose for a one night stay.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress on the sofa bed was disgusting. The tub was worn so it looked dirty but it was clean. There was a kitchen but no dishes, silverware, etc. Room was pretty small for three people.

    The staff was very nice and friendly. It was in a convenient location for us. It was clean.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    5.0
    Never again
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The place smelled, the bed was uncomfortable, the tv wouldn’t turn on, the fridge didn’t work and the place smelled like mariguana. And after paying ahead for 2 nights and a day, I had to pay a $50 deposit, just in case if I broke something, and the place was run down as it is.. if it wouldn’t be because I had a funeral to go to at short notice I would’ve stayed at a different area, breakfast was oatmeal, coffee or tea and muffins😩

    Close to a funeral home we went to pay our respects

    Stayed in May 2024

  • Reviewed: April 29, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk was unfriendly, with terrible attention

    The location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    4.0
    Don't stay
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ran down, bed was hard, bathtub was filthy and nothing was as it looked in the picture

    Price

    Stayed in April 2024

  • Reviewed: February 19, 2024

    4.0
    I slept in the recliner because it was more comfortable than the bed.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very outdated and not comfortable.

    It was close to where I needed to be.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    4.0
    Not good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was dirty and not clean. The people next door was screaming and couldn’t sleep. Not enough blankets and the bathroom was dirty. The towels in the bathroom was stained with red and the shower curtain looked like it had chocolate stain on it

    The area

    Stayed in February 2024

  • Reviewed: October 9, 2023

    4.0
    Disappointing
    • With a pet
    • Business trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was very disappointing. Only thing offered was instant oatmeal.

    It was a convenient location

    Stayed in October 2023

  • Reviewed: August 27, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like mold, the chairs were falling apart and the floors were sticky.

    The price was okay.

    Stayed in August 2023

  • Reviewed: June 25, 2023

    4.0
    It was comfortable enough for the one night being stayed but a lot of naintenance issues in both rooms accommodated in.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of issues. Our original room had no working ac and had to change rooms which I’m thankful for but the new room had a lot of faults. The sink in the bathroom wouldn’t drain at all and clog up the water being used. Missing handles for dressers and drill holes in them. No extra pillow only blanket.

    Nice bathrooms Very friendly staff

    Stayed in June 2023

  • Reviewed: June 22, 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was dirty the bathroom moldy

    The staff was very nice and attentive

    Stayed in June 2023

  • Reviewed: April 9, 2023

    4.0
    Won't be back.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room was not clean so we got a different one. Second room smelled like smoke even though there's no smoking allowed. The room was cold and we couldn't turn up the heat. The sheets and blanket were thin so didn't offer much warmth and there was only 1 more thin sheet in the closet which didn't help much.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    There is nothing in the room

    There is not much to eat for breakfast. There is no garbage, coffee maker, or hair dryer in the room. The hotel only serves to sleep.

    Stayed in March 2023

  • Reviewed: November 7, 2022

    5.0
    Basic lodging, the price reflects the condition of the place.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is well used and it shows. The windowpane in my room was cracked and had been just taped over. There were stains in the bathroom on the grout, pink mildew. I needed a place to stay overnight; it did okay, but I probably will pick another place next time. Also, they removed all the cookware/utensils due to COVID, but I didn’t see it mentioned in the listing, would have been nice to know beforehand.

    The price was reasonable, compared to other nearby hotels. The staff were friendly and helpful.

    Stayed in November 2022

  • Reviewed: November 5, 2022

    5.0
    ok, would only do it again as being desperate
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    not really clean, always smells musty in the hallways. burning in your room if you have heat on. had to ask daily for 4 days to get housekeeping to clean the room. their “breakfast” was poorly make coffee, oatmeal packets you had to make or prepackaged mini muffins.

    located close to my work. bar nearby.

    Stayed in November 2022

  • Reviewed: October 24, 2022

    6.0
    good, but can’t get taken care of
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    can’t get housekeeping to clean your room

    close to work and other things.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No utensils, the floor was coming up, the phone didn't work

    Location

    Stayed in October 2022

  • Reviewed: August 8, 2022

    4.0
    Wasn't expecting this.
    • Business trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    1st room we had gotten was black mold in the kitchen area. It had a rotten cigarette smell to it when we 1st walked in, so my boyfriend and i looked around and we found 2 soaking wet doors and opened them to find the mold. Room 245, picture is uploaded as proof. The room we stayed in wasn't very clean. Food on the floor. Also didn't like that there was no dishes or pots and pans in the kitchen already. Also online it said breakfast included, but there wasn't any. The bed was super hard as well.

    Liked the kitchen, and the lay out of the room.

    Stayed in August 2022

  • Reviewed: July 18, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 21 nights
    • Submitted from a mobile device

    I don’t like the smells in the room was like old water and the sofa bed don’t have the mattress i paid extra for that but i couldn’t use it🫤

    I lke the location

    Stayed in July 2022

  • Reviewed: July 7, 2022

    4.0
    It was ok .....Room was smelly and beds are not comfortable and blanket was not that clean
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    No breakfast as advertised in ad....Little disaapointing.....please update on the website as soon as possible

    Prime location and everything near by

    Stayed in July 2022

  • Reviewed: July 6, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rowdy crowd at 3am and room smelled of cigarette smoke.

    Very nice room set up for one night!

    Stayed in July 2022

  • Reviewed: July 4, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish I had a chance, I was disappointed by the ad when I booked my room, cause it did not say credit card only

    Stayed in July 2022

  • Reviewed: May 10, 2022

    4.0
    Not regular hotel.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This was more of a local place where people stay for weeks at a time. We were just there for two nights. Everything was geared more towards the long stay people so it was a lot of self serve. Not real helpful staff. Change your own bedsheets,mold in shower all over tile,bugs that shouldn't be there,take out your own trash,no breakfast like it said,coffee only in morning. Not very comfortable for a traveler staying a night,like a normal hotel. Learned much from it though.

    Location

    Stayed in April 2022

  • Reviewed: May 27, 2024

    1.0
    Terrible
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Complimentary water or coffee. Soap to rake a shower. And better Comforters and better pillow

    No comforter. Sheets were to thin. No complimentary water. No soap to take a shower.reallybad

    Stayed in May 2024

Showing 1 - 25

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