200 East Exchange Boulevard, Columbia, SC 29209, United States of America
#73 of 108 hotels in Columbia
Guests' ChoiceBased on 414 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.2
Facilities
7.1
Staff
7.9
Value for money
7.3
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Dr
CanadaObscure turn to reach it. Ok with google or Waze Basic
Close to i77 Clean Good value for money
Stayed in April 2024
Reviewed: April 14, 2024
Life
United States of AmericaI didn’t like the extra 65 dollar fee being held. The hallway on the third floor smelled like pot. I was worried the room would smell that way but it wasn’t too bad. The staff could be more friendly.
I like that the room was comfortable and I liked the breakfast. Beds were comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Milton
United States of AmericaThe staff was unprofessional.
The bed was comfortable.
Stayed in April 2024
Reviewed: March 31, 2024
Jarvis
United States of AmericaI couldn’t get the heater to work in my room but I was comfortable enough in the bed under the covers so it was ok and the free breakfast was very minimal
Overall was good
Stayed in March 2024
Reviewed: March 29, 2024
Mark
United States of Americaemployees
close to base
Stayed in March 2024
Reviewed: March 21, 2024
Rebecca
United States of AmericaBreakfast was not even close to pictures. Pool was unusable and had been for some time.
Beds were comfortable. Front desk staff was nice.
Stayed in March 2024
Reviewed: March 5, 2024
Kinsleigh
United States of Americalocation,service
Stayed in January 2024
Reviewed: March 1, 2024
Farlana
United States of AmericaThe only thing I didn’t like was them charging smoking fee and I don’t smoke. But they said they smelled smoke in my room. Overall good
Stayed in February 2024
Reviewed: February 15, 2024
Valrie
United States of AmericaJust very small and cozy perfect for what we needed
Stayed in February 2024
Reviewed: December 18, 2023
Mark
United States of AmericaThe cock roach on the refrigerator.
I saw a roach on the desk as soon as we arrived. The hotel management are very pleasant people. The only draw back is the rooms are small and breakfast doesn’t change very much.
Stayed in December 2023
Reviewed: November 28, 2023
Jazmin
United States of AmericaWish there was more hot breakfast, but beggars can't be choosy
Overall stay was very nice
Stayed in November 2023
Reviewed: November 27, 2023
Raquel
United States of AmericaWhen we arrived initially our room was very hot. We did see the AC was on & blowing slightly cool air. So we expected it would eventually cool down. Two hours later its still hot. I call the front desk, & the lady who checked us in, came up to check the unit. She also agreed, the AC was not cooling as it should, even she was sweating. She offered to move us, but not till the next day, because she said they didnt have any rooms available. Really! We decided, its only one night & we had the option to open the window & that did help to cool the room down Then as I start unpacking, I sit down & see a cockroach crawl across the floor, then my husband pulls back the bedspread & these little black bugs are tucked into the corners. They appear to be dead, no movement noted. We wonder were the sheets even changed b4 we checked in? So I called the front desk again & tell them our findings. The lady who answered at the front desk wasnt appalled, infact she said can you book a room elsewhere. Its 10pm now, we checked in after 7pm. We just couldn't believe she said that. Then she says, can I just call you back in a few minutes.....We were moved to room farther down the hall, the room was cooler than the one we were in & no bugs noted anywhere. Huh, funny how they didn't have a rooms available earlier, but suddenly they did?
Bed comfortable & breakfast daily
Stayed in November 2023
Reviewed: October 31, 2023
Tamara
United States of AmericaMy card got charged 2x for the 60 or 65 deposit. Was told to me when I checked out it would go back. Was not true, took 10-12 days to get it back. I prepaid for the room so it was paid. Nothing was mentioned that I would have to pay a deposit when I got there. So I was surprised.
It was nice, clean, friendly.
Stayed in October 2023
Reviewed: October 24, 2023
Johanna
Puerto RicoNoisy in halls
Fine
Stayed in October 2023
Reviewed: October 21, 2023
Astudillo
United States of AmericaThat they were working on the first floor and the room that I was in was not handicap assessable .
The location and that breakfast was included.
Stayed in October 2023
Reviewed: October 16, 2023
Danielle
United States of AmericaAll the lamps in our room were broken with metal pieces sticking out of the lampshades. The chair at our desk was broken in half, carpets were severely stained. Very poor upkeep
The location . Beds were comfortable
Stayed in October 2023
Reviewed: October 16, 2023
Joy
United States of AmericaI didn’t like the broken desk chair. I didn’t like the stained carpet on the room. I didn’t like the musty smell in the room when I entered the room after check in.
The property was convenient to I-77 and retail establishments and restaurants.
Stayed in October 2023
Reviewed: October 13, 2023
Lenira
United States of AmericaEverything
Stayed in October 2023
Reviewed: October 9, 2023
Lamonica
United States of AmericaWent over the summer and the pool was drained, won’t clean your room until you check out, lights went out for a few hours and lied and said it was the whole area but we had people at the hotel behind us and across the parking lot with lights, girl at desk gave my room information to my mom before I got there and put her room next to mine (we don’t have the same last name and they took her word for it) so anyone can get your room info.
The room was clean
Stayed in July 2023
Reviewed: October 2, 2023
Bouknight
United States of AmericaRooms booked had unfamiliar smell. Was given fabric spray to use. Discovered the next morning that I had a headache all night bc the unfamiliar scent was mold that was covered up with putty mix
Customer Service (Check in) was polite and pleasant
Stayed in October 2023
Reviewed: October 1, 2023
Susan
United States of AmericaOur room was really too small for two beds, we were on top of each other and had little space to put our things.
Clean, quiet and competitively priced. Really nice breakfast buffet. Facilities were new and well maintained.
Stayed in September 2023
Reviewed: September 11, 2023
Kyle
United States of Americathe included breakfast was hardly that-pancakes on a conveyor belt and some nearly expired individually packaged muffins. no juice, no milk, didn’t see coffee but I wasn’t looking for it either. ended up going to get breakfast elsewhere.
room was as expected for the price point; nothing special but nothing bad
Stayed in September 2023
Reviewed: September 8, 2023
Melissa
United States of AmericaI was double charged. Nothing for gluten free people for breakfast. Bathroom fan didn’t work.
Close to Fort Jackson. Bed was comfortable.
Stayed in September 2023
Reviewed: September 4, 2023
Timothy
United States of AmericaGood price for me
Stayed in August 2023
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