1250 East Plumb Lane, Reno, NV 89502, United States of America
#20 of 49 hotels in Reno
Guests' ChoiceBased on 456 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.8
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Cynthia
United States of AmericaI left before breakfast hours . It would have been nice to have access to yogurt , muffin , granola bar, or something to eat before my flight.
Friendly staff, reasonably priced, good location, early airport shuttle
Stayed in April 2024
Reviewed: April 26, 2024
Jocelyn
United States of AmericaStaff (Mark) was rude upon check in. My fault for not reading the fine print. I wasn’t aware that this motel charges a pre-authorization fee of what looked like one nights rent. Then when you actually check in, they charge you again for the night’s stay and other deposits. I was upset, but got more upset as he tried to explain to me that the initial pre-auth fee had already been “refunded” back to my account but that it may not be reflected until 3-6 days, depending upon my bank’s process. I wasn’t so much upset with the process since this motel’s business standard is what it is. But it was the way Mark explained the process as if I were an idiot. Also, we stayed in room 107, A/C didn’t work but room temperature was still comfortable. The one bed closest to the wall sounded like it was going to break when you got on it.
Close proximity to the airport.
Stayed in April 2024
Reviewed: April 15, 2024
David
United States of Americabreakfast was great. workers were very prompt and attentive..
Stayed in April 2024
Reviewed: April 15, 2024
James
United States of AmericaIt was ok, clean, nothing special
Good location, includes breakfast
Stayed in April 2024
Reviewed: April 9, 2024
Thomas
United States of AmericaWe stayed here because We had an early flight in the morning and their shuttles service to the airport was exceptional and on time. comfortable room and good breakfast! They allowed Us to park Our car for two weeks at 7 dollars a day.
Stayed in March 2024
Reviewed: April 9, 2024
Mic
United States of AmericaEverything !!
Stayed in April 2024
Reviewed: March 28, 2024
Selma
United States of AmericaThe bed was comfortable and serves nice a breakfast.
The room was great and the location was very convenient.
Stayed in March 2024
Reviewed: March 5, 2024
Tj
United States of AmericaThe hotel seems old and the elevator was loud when going to the 3 floor.
The hotel is 5 minutes from the airport. The room was clean and comfortable.
Stayed in March 2024
Reviewed: February 10, 2024
B
United States of AmericaVery clean. Exceptionally comfortable bed. OK breakfast. Quite dated room interior. Fantastic view of snow covered mountains!
Stayed in February 2024
Reviewed: January 28, 2024
Barbara
United States of AmericaNoisy at night
Staff very nice; prompt airport shuttle and service to something that needed to be fixed.
Stayed in January 2024
Reviewed: January 20, 2024
Rose
United States of AmericaLocation was great, fair price, great staff, clean, good breakfast
Stayed in January 2024
Reviewed: January 19, 2024
Michael
United States of AmericaThe hotel was very close to airport and the breakfast was very good.
Stayed in January 2024
Reviewed: January 16, 2024
Rebecca
United States of AmericaClean & quiet. Just stopped for the night on my way home. It was perfect for what I needed.
Stayed in November 2023
Reviewed: January 4, 2024
Mary
United States of AmericaThe elevator was a bit noisy and sometimes grinded
The staff was kind and welcoming! They were always on top of making our stay more comfortable. We also especially loved the breakfast provided everyday. Food was hot and staff were very on top of making sure everything was visually and physically pleasing and clean and tidy for guests! Food was continually stirred and cycled through in a great manner.
Stayed in December 2023
Reviewed: December 30, 2023
Frederick
United States of AmericaRoom Was next to outside Entrance And Door 2as Slamming Constantly !
Bed was Comfortable And Room Large
Stayed in December 2023
Reviewed: December 6, 2023
Robert
United States of AmericaRoom heater a little noisy
Very good breakfast
Stayed in December 2023
Reviewed: November 29, 2023
Reeves
United States of AmericaNothing, great experience!
Very clean, well appointed and functional hotel for the price. Bed was very comfortable, staff were very nice and responsive, breakfast was great.
Stayed in November 2023
Reviewed: November 29, 2023
Ruta
United States of AmericaNo vegan options for breakfast, disappointing.
Location and room water great. Breakfast, however, didn’t have ANY vegan options except for bananas and coffee…
Stayed in November 2023
Reviewed: November 20, 2023
Jerry
United States of Americaguy on evening front desk
Stayed in November 2023
Reviewed: November 20, 2023
Dawn
United States of AmericaNeeds better pillows
Great service, clean, we really enjoyed the breakfast I wasn’t expecting that.
Stayed in November 2023
Reviewed: November 19, 2023
John
United States of AmericaLinens needed a bit of love. They smelled nice and were soft but a couple had stains on them.
Great location. Friendly staff
Stayed in November 2023
Reviewed: November 18, 2023
Betty
United States of AmericaIt is an older hotel
It is really close to the airport, the room was clean and the bed was very comfortable . Overall property was well kept and room was very quiet. Very close to freeway access. Staff was friendly
Stayed in November 2023
Reviewed: November 1, 2023
David
United States of AmericaLarge room with sofa and plenty of room for belongings?
Stayed in October 2023
Reviewed: October 24, 2023
Steven
CanadaDryer needs fixing in laundry room.
Ease of location. Quiet. Clean.
Stayed in October 2023
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