5 Fairchild Drive, Mountain View, 94043, United States of America
#7 of 20 hotels in Mountain View
Guests' ChoiceBased on 81 hotel reviews
8.3Cleanliness
8.7
Comfort
9.0
Location
8.2
Facilities
8.3
Staff
8.5
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 18, 2023
Sofie
United States of AmericaWas told a week before our trip that there would be construction while we were there. Pool and continental breakfast are temporarily closed.
Clean and comfortable, good for a quick stay.
Stayed in August 2023
Reviewed: July 16, 2023
Pixan
United States of AmericaFront desk staff was unpleasant. Unwelcoming entrance due to construction. Hotel is in the middle renovations. Room was fine/clean. Bed was hard and uncomfortable. No hot water. Water was luke warm for a few minutes before going completely cold.
Room was fine for one night. Location
Stayed in July 2023
Reviewed: June 18, 2023
Christine
United States of Americano vending or or other extras due to renovation.
it was close to our venue.
Stayed in June 2023
Reviewed: June 18, 2023
Francesco
United States of AmericaRooms are very spacious and clean. A very good addition is the blind that makes the room completely dark.
Stayed in June 2023
Reviewed: May 29, 2023
Shalia
United States of Americanothing
Clean, great bedding/pillows. The window shade is amazing!!
Stayed in May 2023
Reviewed: May 19, 2023
Mirko
United States of AmericaBeside the freeway, but there's no noise. Renovation in progress so no breakfast
Very nice and clean room
Stayed in May 2023
Reviewed: April 30, 2023
R
United States of AmericaNo breakfast but when renovation is done, looks very promising.
Philipe at the front desk was very hospitable, Loved location, price, weekend location. Bay area should be proud when the renovation is completed. If the rates stay the same when the renovations are done this is the place to stay. The rooms were fantastic roomy, comfortable beds, and so close to the freeway with the freeway noise. Like I say Philipe was very pleasant, which makes the stay that much better, and a nice lil taqueria in a pleasant store 2 doors down, so convenient.
Stayed in April 2023
Reviewed: October 31, 2022
David
Germanystill under construction
Stayed in October 2022
Reviewed: October 26, 2022
Snippperr
United States of AmericaDidn't care for the sink area not being part of the bathroom, the hotel itself had no vending machines open and it was too far to get anything to eat that we could find anyway, the only two restaurants close by looked iffy.. They could have been ok but we didn't try either of them.
Staff was very nice and accommodating, room was nice, I could tell it was new, the bed was so comfortable if I could have taken it home I would have.
Stayed in October 2022
Reviewed: October 18, 2022
Steve
United States of Americathe Wi-Fi wasn’t that good
Stayed in October 2022
Reviewed: October 17, 2022
Azza
Egyptthere was some construction so there was no breakfast
clean and location
Stayed in October 2022
Reviewed: October 9, 2022
Pin-zhen
TaiwanBecause i asked for a room that is far away from the nearby highway, my room was at the corner of the building, and the wifi signal was not strong at the study desk for my phone but was okay at the door.
New facilities in the room; clean and bright inner setting; the beds are really comfortable
Stayed in October 2022
Reviewed: October 7, 2022
De
United States of AmericaMaybe next time I could have a king size bed instead of two queen beds.
The facility was quiet and staff was friendly
Stayed in October 2022
Reviewed: July 25, 2022
Colette
United States of Americano breakfast or cleaning services. they should lower the rate if under construction is their reason for not doing what’s advertised when we booked
very clean and comfortable
Stayed in July 2022
Reviewed: June 23, 2022
C
United States of AmericaThere was no information, during booking, regarding lack of amenities. Due to remodeling.
The facility is undergoing upgrading. Most, if not all, amenities were not available.
Stayed in June 2022
Reviewed: June 15, 2022
Jeffrey
United States of AmericaNo breakfast (even a grab/go bag). No laundry.
Clean rooms.
Stayed in June 2022
Reviewed: January 26, 2022
Stephanie
United States of AmericaThe lobby looked like it was getting remodeled so looked pretty empty & no breakfast
it was in a good area & everything looked new. I absolutely loved the bed & sheet the bed was so comfortable as for the sheets they were so soft and not scratchy like other places
Stayed in January 2022
Reviewed: October 14, 2021
Arthur
United States of AmericaClean,good value
Stayed in October 2021
Reviewed: October 2, 2021
Denis
United States of AmericaN/A
Very clean and a great location!
Stayed in September 2021
Reviewed: September 12, 2021
Greta
United States of AmericaThe hotel is under renovation and had no amenities whatsoever. Not even ice or a vending machine.
Everything was new.
Stayed in September 2021
Reviewed: September 2, 2021
Scott
United States of AmericaNo breakfast, was remodeling
Very clean and comfortable
Stayed in September 2021
Reviewed: May 20, 2024
Reding
United States of AmericaBooked 4 rooms for my Girl Scout troop following a long day at Great America. Check in was quick. Rooms were clean. Breakfast the next morning was good and they made sure to continously stock the items as they went out of stock
Stayed in May 2024
Reviewed: May 20, 2024
Warren
United States of AmericaBreakfast needs work! The eggs and sausage were very cold, like heating element was turned off!
Stayed in May 2024
Reviewed: March 22, 2024
Shawna
United States of AmericaThe outlet by the sink had a really bright light that you could not turn off. This was distracting when I was trying to sleep because it lit up the whole entryway/bathroom area. I ended up stacking a bunch of towels and the tissue box to cover these bright lights and that did the trick.
Huge rooms, free parking under the hotel that was very well lit and felt secure, super quick check-in and check out, everything was very clean, room was quiet despite facing the highway, large mini-fridge in room, Dove bath products, and best of all, just down the street from the office I was visiting.
Stayed in March 2024
Arnad, Italy
Hvar, Croatia
Zermatt, Switzerland
Stemnitsa, Greece
Sonoma, USA
Chengde, China
Lisbon, Portugal
Kingston Beach, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content