1990 Governor Winfield Dunn Parkway, Sevierville, TN 37876, United States of America
#9 of 236 hotels in Sevierville
Guests' ChoiceBased on 1863 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.1
Staff
8.9
Value for money
8.7
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Catherine
United States of AmericaBreakfast, bland, juice machine not working.
Great atmosphere and staff. Nice room.
Stayed in April 2024
Reviewed: May 6, 2024
Lasheeka
United States of AmericaN/A
Breakfast was delicious!
Stayed in May 2024
Reviewed: May 1, 2024
Shei
United States of AmericaBed like a big sponge, not comfortable. Couch like sitting on the floor.
Breakfast was great. Employees were great. Walk-in shower and taller toilet was something you can't find at very many hotels.
Stayed in April 2024
Reviewed: April 30, 2024
Jennifer
United States of AmericaThe staff could've been a little more attentive upon check-in. I don't appreciate walking in to find staff with their ear buds in and them only removing one to talk with us. They're being paid to WORK and greet customers, not chat on their phone, listen to music or watch YouTube videos. I'd even be more understanding if it were late-night and things were slow, but it was maybe 6pm when we arrived.
The property was beautiful and was a wonderful surprise to arrive to! We enjoyed the indoor pool & hot tub, but were a little bummed the outdoor pool & lazy river was closed already ... especially since the chlorine inside started to get to our eyes after awhile. Still, the indoor pool & hot tub were nice and we enjoyed them while we could. The location was wonderful, just a bit off the highway with plenty of dining and things to do nearby. The hotel has a river right behind it and is a pretty location. Next time I would request a room with a river view since I believe all rooms have balconies. The lobby and inside was beautiful and well-kept. We spent a little time walking around just to admire it all. The breakfast had a great selection and was really good. We all enjoyed the biscuits and gravy and my son enjoyed the waffle station with toppings.
Stayed in April 2024
Reviewed: April 29, 2024
Chris
United States of AmericaNo issues
Front-desk service was very helpful. Rooms large and clean. Tony Gore's Smoky Mountain BBQ & Grill, rec by hotel, was a blast ... We met Tony and his sidekick at the close of their day (4 pm) and ordered a full stack of ribs, which lasted two days!
Stayed in April 2024
Reviewed: April 27, 2024
Bonita
United States of AmericaThe cleanliness of the hotel. The staff was friendly and extremely accommodating.
Stayed in April 2024
Reviewed: April 26, 2024
Summer
United States of AmericaNothing!
Room was beautiful!
Stayed in April 2024
Reviewed: April 23, 2024
Teresa
United States of AmericaNoisy at night people yelling from inside pool area. Jacuzzi was too long for us so did not enjoy wished it had been another shape. Only got in it one time so it was a waste.
Breakfast was great.
Stayed in April 2024
Reviewed: April 22, 2024
Lois
United States of AmericaIt was great
Everything
Stayed in April 2024
Reviewed: April 15, 2024
Joshua
United States of AmericaTelevision quality sucked. 1 TV was unusable due to an almost black screen and the cable was fuzzy on every channel no matter the TV you used.
Didn't eat the breakfast but I stay here with my wife every chance I get. This hotel is so awesome!!
Stayed in April 2024
Reviewed: April 15, 2024
Steven
United States of AmericaThe smell of marijuana that came through our wall air conditioner into our room all night
It was clean and so friendly
Stayed in April 2024
Reviewed: April 15, 2024
Elaine
United States of AmericaThe food at breakfast was cold
Location
Stayed in April 2024
Reviewed: April 15, 2024
Bobie
United States of AmericaEverything was great.
Stayed in April 2024
Reviewed: April 14, 2024
Mark
United States of AmericaIndoor pool was a little too cool to swim, our last night the hotel was pretty full with a lot of noise on the 3rd floor at 130 am, kids running up and down the hall screaming,......but it was only the time it happened during our 7 night stay
Nice staff, good breakfast, clean well kept older hotel.
Stayed in April 2024
Reviewed: April 14, 2024
Jaime
United States of AmericaVery spacious and great views
Stayed in April 2024
Reviewed: April 13, 2024
Sauers
United States of AmericaOur room was very large. We got a king bed, with a couch in the room. There is a closet and counter area. The beds are very comfortable. The bathroom is on the small size and could use some updates. But was very clean and smelled good. Excellent breakfast!
Stayed in April 2024
Reviewed: April 12, 2024
Emily
United States of AmericaLimited parking.
Easily accessible.
Stayed in March 2024
Reviewed: April 8, 2024
Murray-evilsizor
United States of AmericaBreakfast was great the staff was phenomenal! We will return
Stayed in April 2024
Reviewed: April 7, 2024
Katie
United States of AmericaI have zero complaints or dislikes from our stay.
Front desk staff was amazing and so nice! Rooms were clean, and the beds were so comfortable. Loved that the pool was open 24 hours! Hot breakfast was great and had tons of options. We loved the area as it was away from the heart of pigeon forge, but still close to everything in driving distance. We will definitely be staying again in the future.. the fireplace and huge tub did not disappoint either! My son loved both.
Stayed in April 2024
Reviewed: April 6, 2024
Renee
United States of AmericaLocation
Everything it was beautiful!
Stayed in April 2024
Reviewed: April 5, 2024
Amanda
United States of AmericaSeating was very hard to come by for breakfast . Coffee wasn’t very good.
Everything, my family and I enjoyed our stay.
Stayed in April 2024
Reviewed: April 2, 2024
Brad
United States of AmericaThere’s nothing to not like about it
The rooms are very large
Stayed in March 2024
Reviewed: April 1, 2024
Tanya
United States of AmericaBreakfast was not as good as when we stayed the first time.
River view
Stayed in March 2024
Reviewed: April 1, 2024
Amber
United States of AmericaCould use bigger parking lot.
Breakfast was great. Great location.
Stayed in March 2024
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