5131 28th Street South East, Cascade, MI 49512, United States of America
Based on 157 hotel reviews
4.4Cleanliness
5.3
Comfort
5.3
Location
6.6
Facilities
5.2
Staff
6.9
Value for money
5.7
Free Wifi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Cheryl
United States of AmericaMy room was dirty. The door had black mold on it . Also muddy dog prints . The mirror was dirty as well . Smelled of dog piss.
Stayed in April 2024
Reviewed: April 10, 2024
Flikkema
United States of AmericaThe having to clean before being able to enjoy my stay. There was food on the bed skirt of 1 of the beds. Didn't sweep or mop the bathroom (was ants all over) Refrigerator was so nasty with old food stuck to the bottom. Wife and I went to the store and bought cleaning supplies to clean up the mess. The sink had no drain cover.
Front desk was amazing, with being busy at the time I came in, she handled it very well
Stayed in April 2024
Reviewed: July 31, 2023
Polly
United States of AmericaEverything looked a bit run down and tired except the entryway had pretty flowers. The room wasn't truly clean. The bed had seen better days.
Breakfast? What breakfast? I did not see or hear about any breakfast. There was tepid coffee but I didn't get up til 10 a.m. so maybe that's why. However, the staff were really friendly. Best thing about the place was the cheerful, pleasant staff women and a few men. Everyone smiled and was very polite and welcoming.
Stayed in July 2023
Reviewed: July 23, 2023
Raymond
United States of AmericaDue to asthma, I booked this room thinking it would be non-smoking. Although it may be labeled that way, the room still smelled strongly of smoke and irritated my lungs. I had to leave before even staying a night. In addition to that, Booking.com scammed me out of the refund and chose to charge me even though it was not as advertised about the smoking. Unless recouped, likely won't book with either entity again.
Room was fine overall outside of the strong smoke. Stayed at plenty of RRI in the past, especially in the south where i'm from.
Stayed in July 2023
Reviewed: June 19, 2023
Gina
United States of AmericaThe rooms were not cleaned, sheets and towels were used and made to look like they weren’t. Fridge had brown muck inside. The majority of staff were residents living long term in the hotel, no problem there. The obvious prostitution and drug interactions was a problem however.
Central to shopping, grocery and restaurants.
Stayed in June 2023
Reviewed: June 8, 2023
Allen
United States of AmericaThe floors were very dirty carpet between beds not vacuumed under sink food and dirt.
Good location
Stayed in June 2023
Reviewed: September 21, 2022
Marjorie
United States of AmericaNot clean, tub did not drain,linens dtsined
Beds were comfirtable
Stayed in September 2022
Reviewed: September 2, 2022
Kaoji
United States of Americadirty ac, a little pu on the toilet seat, shower room light is broken.
Stayed in August 2022
Reviewed: July 6, 2022
Jeff
United States of AmericaPoorly run. Too many long term residents. This unit has gone down hill in every way!
Not much.
Stayed in July 2022
Reviewed: May 29, 2022
Kimberleyn
United States of Americaout of date and dirty
location
Stayed in May 2022
Reviewed: November 18, 2021
Jaydube
United States of AmericaWhat breakfast?
Stayed in October 2021
Reviewed: October 31, 2021
Ricky
United States of AmericaOvernight stay in/out
Stayed in October 2021
Reviewed: October 16, 2021
Norman
United States of AmericaNonsmoking room smelled of cigarette smoke.
Stayed in October 2021
Reviewed: September 18, 2021
Judith
United States of AmericaThe floor was dirty, sticky. The bathroom was small and the toilet should have a lid.This does not to compare with other hotels in the area.
The location was great, right off the interstate.
Stayed in August 2021
Reviewed: August 20, 2021
Peggy
United States of AmericaIt was very loud all through the night. Other residence where drinking and yelling most of the night.
Stayed in July 2021
Reviewed: August 19, 2021
Eric
United States of AmericaSmoke smell, dirty toilet, mold in shower
Stayed in August 2021
Reviewed: July 6, 2021
Victoria
United States of AmericaTe room smelled a lot like humid and smoke
Stayed in July 2021
Reviewed: May 29, 2024
John
United States of AmericaEverything. I will never go back.
Place was dirty Room 110 had drug's under the bed. box of nettiles & half dozen pills.
Stayed in May 2024
Reviewed: May 29, 2024
Sipp
United States of AmericaFront desk person was rude and did not want to check me in for over an hour claiming that she did not know how to operate the new system. She claimed i had to wait for a manager who never showed up after almost an hour after i arrived to check in. She finally checked me in herself after forcing me to go get cash. Then gave me a dirty room with no toilet paper and a bed that scraped my legs as i walked past to use the restroom will not stay here again very bad experience.
Stayed in May 2024
Reviewed: May 27, 2024
Toni
United States of AmericaThe first room I was given, there was no curtain on the window and the window was broken, huge crack, sharp edges, cockroach actively roaming, and the strong smell of cat urine and some chemical trying to cover it. I went back up and requested a different room, was taken to a room on 2nd floor. I have pictures, not pretty, but clearly a dog slept near the bed as was evidnet by the hair matted to the dust ruffle, stained comforters, and I'm pretty sure I know what the other stuff was. they gave me a refund, but I used a booking company, not sure I will ever get my $ back. people outside smoking bongs and joints, I pointed this out, but the front counter guy just shrugged..I would never stay here.
That the counter person noticed my discust and gave a full refund back to my booking company. I didn't like 1 thing.
Stayed in May 2024
Reviewed: May 26, 2024
Delgado
United States of AmericaNothing
Stayed in May 2024
Reviewed: May 14, 2024
Troy
United States of AmericaThe unit had a very strong urine odor. We ended up leaving minutes after we got there
Location to airport
Stayed in May 2024
Reviewed: May 9, 2024
Juanita
United States of AmericaClean and Quiet
Stayed in April 2024
Reviewed: May 2, 2024
Rebecca
United States of AmericaWe never stayed as it was disgusting. People living there, we asked to see the room we walked by people smoking pot and yelling at each other. The room had holes in the chairs and the carpet was dirty never touched the beds as we were afraid to.
Stayed in April 2024
Reviewed: May 1, 2024
Summer
United States of AmericaIt was absolutely nasty and the front desk lady was the rudest.
Nothing.
Stayed in April 2024
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