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  5. Reviews of Comfort Inn & Suites Omaha Central

Reviews of Comfort Inn & Suites Omaha Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7007 Grover Street, Omaha, NE 68106, United States of America

#67 of 82 hotels in Omaha

Guests' Choice

Review Score

Based on 609 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.5

  • Value for money

    6.5

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    5.0
    Would not use this hotel again. Saw them double cost for another guest who was extending their stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old hotel, was concerned about safety

    Did not use

    Stayed in May 2024

  • Reviewed: May 20, 2024

    5.0
    Just okay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A bit worn…

    Location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Long wait for elevator, during week its full of construction workers

    Had a bar attached

    Stayed in May 2024

  • Reviewed: May 19, 2024

    7.0
    Decent night sleep once band stopped
    • Leisure trip
    • Group
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There bar/ restaurant reopened and the band kept us awake

    Not enough time to eat this morning

    Stayed in May 2024

  • Reviewed: May 17, 2024

    6.0
    Decent but overpriced
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our bathroom doors stuck so they didn’t close all the way. The trash cans were only in the bathrooms and one in the living room area. It had a musty smell to the room as if someone had previously been smoking in there and then it turned into a nonsmoking room. There was water damage on the ceiling and down the walls. The floors could use a cleaning as they were stained. The elevators were being worked on so they also weren’t the best. The bathrooms were kind of small and the tub was slippery. There isn’t a hot tub in the pool area. Definitely could tell it was a 2 star hotel. And I don’t think it was worth the money I paid for.

    The room we had was huge. The bed was comfortable and the linen and towels were clean. The staff were very nice and helpful. There’s a bar and grill in the lobby that was fun and there’s a wishing well fountain that my kids also enjoyed. The hot water in the shower was amazing. And the pool was warm with pool towels in the area.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The room had a little bit smell of a dog.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower and the tub needed work. Had to go to a different floor for the ice machine.

    Good value, great breakfast, great location in the city

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room had a smell and the toilet wouldn't flush every time. And there were police around a few times, which made me feel uneasy

    It was a 3 star hotel so my hopes weren't high but it was a nice room for the price and breakfast was good

    Stayed in April 2024

  • Reviewed: April 28, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to change my room three times because of leaks and cigarette smells.

    It was a good location near stores and they had room service.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    5.0
    To sum it up, it was ok. They had a nice breakfast bar.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators were really small. You could only fit like 4 people on one elevator. They moved really slow and that took up some time having to wait for only 2 small, working elevators. It took a while for the water to get hot. No microwaves or mini fridges inside the 2 queen room.

    I liked the fact that it had a bar and grill restaurant inside.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    5.0
    We stayed overnight, a bit noisy, bad room odor, price was good, staff welcoming
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean, bad smell

    Location to venue at Astro in La Vista

    Stayed in April 2024

  • Reviewed: April 15, 2024

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was hand prints on the window and hair in the tub when we entered our room

    I liked how the bathroom was and room was big and beds were comfortable.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    6.0
    Don't plan to stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    1st room beds weren't made. 2nd room key didn't work very well. Elevators were in need of updating.

    Breakfast was okay.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Overall it was a great stay!
    • Leisure trip
    • Travelers with friends
    • Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s looking a little worse for wear. Water damage on the wall in the hallway outside our room. Our door was hard to open.

    The room was exactly what I was looking for, a large suite with 3 beds and 1 1/2 bathrooms.

    Stayed in March 2024

  • Reviewed: January 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was good

    Stayed in December 2023

  • Reviewed: January 15, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 1 night

    I was traveling with my family and I was not amused that the lobby smelled like marijuana. We arrived around 11 pm and there was no one in the lobby but the front desk guy. The bathrooms needed updating as caulk was breaking down around tile and sinks.

    There was an adjoining family suite available a good value. It was right off the highway and was an easy place to stop traveling from Utah.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    Adequate facility. Super employees.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fitness center was empty of nearly all equipment Elevator broken only 1 working Strange room layout Dated furniture, bedding, linens

    close to my son's apartment

    Stayed in December 2023

  • Reviewed: January 2, 2024

    5.0
    Not worth $100/night
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Property was very run down. Photos of hotel may have been accurate 20 years ago. Signs indicated food not allowed in rooms, despite rooms being equipped with refrigerator and microwave.

    Room was clean

    Stayed in January 2024

  • Reviewed: December 26, 2023

    7.0
    We just needed a place to sleep that took dogs. The location was near the hockey arenas that my granddaughter was playin
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet in the “dog” room should be pulled up and vinyl flooring put down for sanitary purposes. It was gross.

    Location to the ice arenas

    Stayed in December 2023

  • Reviewed: November 27, 2023

    5.0
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: October 30, 2023

    5.0
    Good, but could be better
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bar and kitchen staff spoke very little English and bar staff didn't know how to make any mixed drinks. Majority of the hotel and hotel hallways/elevator smelled very strongly of marijuana. It's pretty clear that this isn't a fully non smoking hotel.

    Pool area was clean and warm. Breakfast was great and friendly staff. Front desk was very helpful and very nice. Liked the option to eat on site. The food was ok. Pool was clean and the man that checked the pool room was very nice and had great customer service.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was a little sketchy. You can hear the elevator beeping from your room.

    Great breakfast and nice front desk associates. The room was clean.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    5.0
    Would not stay at this hotel again at this price (we paid $99 per room per night)
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff is not well-trained in professional conduct and customer service skills. The woman who checked me in was more interested in talking to passers by than to me and was going to give me 1 room on the 8th floor and the other 1 room on the 9th floor until I specifically asked for them to be on the same floor (even though my request was for 2 rooms near one another). The overnight front desk person seemed completely confused about what to do and how to communicate with hotel guests when the fire alarm went off in the middle of the night. We evacuated and eventually had to walk back in and specifically ask if all was okay to return to our rooms. No microwave or mini fridge in room. Small square bed pillows. Rooms need a thorough DEEP cleaning.

    The breakfast was great. Staff that cleans rooms and serves breakfast were very nice.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    6.0
    Omaha trip
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room we got was on a level the smell so bad of smoke! Hate it! Never staying there again!

    The room was big!

    Stayed in July 2023

Showing 1 - 25

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