6080 Gurnee Mills Circle East, Gurnee, IL 60031, United States of America
#8 of 11 hotels in Gurnee
Guests' ChoiceBased on 221 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.5
Facilities
7.2
Staff
7.9
Value for money
7.3
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Sheila
United States of AmericaProblems with out toilet had to fix it ourselves
Breakfast was good
Stayed in May 2024
Reviewed: April 23, 2024
Denetria
United States of AmericaEvery one was very nice and friendly.
Stayed in April 2024
Reviewed: March 11, 2024
Ward
United States of AmericaBeds are a little soft, but that's just preference. A comfortable chair for watching TV/reading would be nice, something few hotels have.
Good value, clean and a quality staff.
Stayed in March 2024
Reviewed: February 22, 2024
Ward
United States of AmericaOnly one thing, rooms could use a comfortable chair for relaxing or watching TV. That's it and the positives outweigh this single gripe.
Excellent staff, clean, great value.
Stayed in February 2024
Reviewed: September 27, 2023
Bonilla
United States of America.
Breakfast was ok, but no syrup for my waffles, the apple and orange juice barely taste like juice it tasted more like water. Staff very friendly.
Stayed in September 2023
Reviewed: September 18, 2023
Shayla
United States of AmericaPool
Breakfast
Stayed in September 2023
Reviewed: September 3, 2023
Mary
United States of AmericaGood location
Stayed in September 2023
Reviewed: August 20, 2023
Olson
United States of AmericaBreakfast wasn't kept full air conditioning unit in 218 wasn't working wouldn't blow cold air
Comfortable and reasonable
Stayed in August 2023
Reviewed: August 15, 2023
Tiara
United States of AmericaThe rooms aren’t cleaned until you leave which means trash and towels are essentially your responsibility to take care of.
The indoor pool was convenient when it rained and six flags was closed. My kids enjoyed it very much and it wasn’t over crowded with people. Also the breakfast wasn’t bad and it was pretty quiet considering all the children in the hotel.
Stayed in August 2023
Reviewed: July 31, 2023
Rita
United States of AmericaThere were no connecting rooms! I needed to care for my teenage son who had to be in a different room! Room key cards were not working and I needed to go to the front office multiple times! Breakfast was an unorganized mess with unsupervised young people.
It was in close proximity to where our event was.
Stayed in July 2023
Reviewed: June 8, 2023
Eileen
United States of Americarun down, cleanliness issues
location
Stayed in June 2023
Reviewed: April 17, 2023
Dan
United States of AmericaCoffee was horrible. Door areas were rundown. Elevator was dirty.
Location was good. Staff was nice and friendly.
Stayed in April 2023
Reviewed: March 30, 2023
Elizabeth
United States of AmericaWe had no complaints.
The beds were very comfortable and the kids enjoyed the pool and hot tub as well as the exercise room. There were plenty of clean towels and the staff was very helpful and friendly. The property is very close to Gurnee Mills and Six Flags and we found a number of restaurants nearby that the whole family enjoyed.
Stayed in March 2023
Reviewed: March 20, 2023
Dionte
United States of Americathe complementary breakfast, they kept running outta food and we had to wait almost 30 mins for them to bring out more which ended up making us miss the free breakfast
it was clean the staff was friendly and helpful it was close to everything so we didn’t have to travel far
Stayed in March 2023
Reviewed: February 24, 2023
Deb
United States of AmericaCheck in clerk put us on 2nd floor and early next morning front desk clerk said we could not have a pet on the 2nd floor and we had to move. Told him we were checking out. Billed us an extra $30
quiet, clean and although pet friendly they have limited pet rooms
Stayed in February 2023
Reviewed: December 18, 2022
Amy
United States of Americatraffic from the highways was to loud not allowing one to gets a good nights rest
Stayed in November 2022
Reviewed: October 3, 2022
Zachary
United States of AmericaThe breakfast was poor
The staff was very friendly
Stayed in October 2022
Reviewed: August 15, 2022
Tyrone
United States of AmericaThe room could have been cleaner had a smell.
Breakfast was Allways out of food
Stayed in August 2022
Reviewed: August 2, 2022
Serwas
United States of AmericaThe pool was out of towels on a Saturday night. But the were washing them but think they should have enough on hand at all times.
The staff is phenomenal, it was close to six flags and many restaurants
Stayed in August 2022
Reviewed: July 6, 2022
Manuel
United States of AmericaAlthough the staff and facilities were great, there were a few unruly guests in the pool area that made us feel uncomfortable. we wanted to relax in the jacuzzi but couldn’t because of the African American teens making out in the jacuzzi. No one was supervising the group
Dakota was friendly courteous and professional. He made our check quick and easy.
Stayed in July 2022
Reviewed: July 6, 2022
Jennefer
United States of AmericaThe price was too high for the value.
The location was good.
Stayed in June 2022
Reviewed: June 23, 2022
Kristen
United States of AmericaMy key would deactivate
The location was great it was close to everything. Mall, Walmart, gas stations, and restaurants
Stayed in June 2022
Reviewed: June 22, 2022
Yaro
Brazilroom not cleanned every day
Stayed in May 2022
Reviewed: June 9, 2022
Ramon
United States of AmericaBathroom tub dripped and the paint was starting to peel above the shower enclosure.
Room was clean.
Stayed in June 2022
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