10 S. Hanover Street, Carlisle, PA 17013, United States of America
#11 of 28 hotels in Carlisle
Guests' ChoiceBased on 324 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.5
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Joyce
United States of AmericaThe room was very nice and clean.
Stayed in May 2024
Reviewed: April 1, 2024
Todd
United States of AmericaHotel is a little older....but still clean and definitely worth the stay.
Perfect Location! Across from a Great Coffee House, Great bar inside the Hotel, and within walking distance to many great Breweries and Restaurants. Really good experience!
Stayed in March 2024
Reviewed: April 1, 2024
Basil
United States of AmericaThis time the pillows seemed small and different. Otherwise all good as usual.
Our "go to" place when in Carlisle (which is often). Location, location, location. Always clean and comfortable. Love that we have a mini fridge, microwave, 24 hr. lobby coffee and ice machine down the hall. Can spend time in the tavern downstairs and only need to ride an elevator to get home! Staff always courteous.
Stayed in March 2024
Reviewed: March 10, 2024
Caroline
New ZealandUse of plastic plates and cutlery for breakfasts
Location, generous size of rooms
Stayed in March 2024
Reviewed: March 10, 2024
Mariya
United States of AmericaOne room on the floor has an open door /no door while under construction or something. Was a little off-putting
Bed was clean and comfortable
Stayed in March 2024
Reviewed: March 5, 2024
Karen
United States of AmericaNo light blocking drapes. One drape fell off on the floor when we tried to adjust it.
Front desk clerk efficient and friendly. Room clean and spacious.
Stayed in March 2024
Reviewed: March 2, 2024
Donna
United States of AmericaSaid to have on sight parking but did not tell you that it was extra
Clean comfortable room. Convenient location
Stayed in February 2024
Reviewed: February 25, 2024
Christina
United States of AmericaTraffic exiting the property
Great location, great hotel
Stayed in February 2024
Reviewed: January 15, 2024
William
United States of AmericaThey informed me that if I wanted service/housekeeping in the room, I had to let them know. I did let them know. I’d like it serviced every day. I was there four days it was never serviced.
Love the location like the property very much the breakfast was OK
Stayed in December 2023
Reviewed: November 14, 2023
Meghan
United States of AmericaRoom Looking in the alley shades at night brought in light
Great staff location having a restaurant on site
Stayed in November 2023
Reviewed: November 2, 2023
Frederick
United States of AmericaBreakfast be available earlier
Great
Stayed in October 2023
Reviewed: October 9, 2023
Geoffrey
CanadaGreat location
Stayed in September 2023
Reviewed: October 5, 2023
Jing
ChinaDidn’t find the fitness or gym facilities.
Great location and room is big.
Stayed in October 2023
Reviewed: October 4, 2023
Jacqueline
United States of AmericaDidn't know we had to pay to park. Everything was great but we felt our bathroom was not cleaned well. There was brown clumps of hair on the shower wall and the shower curtain was stinky.
We're familiar with the hotel and community. We stayed with intention
Stayed in October 2023
Reviewed: September 27, 2023
Decker
United States of AmericaThe bathrooms are very small and hard to maneuver in.
The location is great
Stayed in September 2023
Reviewed: September 18, 2023
Susan
United States of AmericaPaying for parking, it should be included in the stay.
Stayed in September 2023
Reviewed: August 28, 2023
Richard
United States of AmericaNothing
Good Value
Stayed in June 2023
Reviewed: August 7, 2023
Michael
United States of AmericaRoom was a bit dark.
Location was great as was the restaurant.
Stayed in August 2023
Reviewed: August 2, 2023
Tripp
United States of AmericaSmall bathroom in my room
Great Location
Stayed in August 2023
Reviewed: July 10, 2023
Ernest
United States of AmericaThe Room was ADA compliant which I prefer not to stay in due to taken away from someone that really needs that accomidation.
Everything Except The room type
Stayed in July 2023
Reviewed: June 20, 2023
Evgenia
United States of AmericaThe room was visibly unclean with some food crumbs on the couch, desks, and chairs, and visibly dirty carpets with pieces of trash on the bathroom floor as well.
Fantastic location! walking distance to many local shops, diners, Dickinson college, etc. Very good breakfast! Not too many options, but the food is of good quality.
Stayed in June 2023
Reviewed: May 6, 2023
Jo
United States of AmericaAsked for cleaning services. First time they forgot to put me on the list. Asked again and all dirty towels were left I'm the bathroom.
Location is great.
Stayed in April 2023
Reviewed: April 20, 2023
Suzanne
United States of AmericaThe night light in the bathroom wasn't bright enough.
It was spacious and the bed was comfortable. The breakfast was good.
Stayed in April 2023
Reviewed: April 8, 2023
Shannon
United States of AmericaThe breakfast could have been better.
I liked the corner room.
Stayed in March 2023
High Wycombe, UK
Genoa, Italy
Austin, USA
Pec pod Sněžkou, Czech Republic
Saint-Rémy-de-Provence, France
Vama Buzăului, Romania
Linkwater, New Zealand
Nairobi, Kenya
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content