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  5. Reviews of Relax Inn Saint Charles

Reviews of Relax Inn Saint Charles This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3800 Harry S. Truman Boulevard, St. Charles, MO 63301, United States of America

#16 of 23 hotels in St. Charles

Guests' Choice

Review Score

Based on 309 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.4

  • Location

    7.3

  • Facilities

    5.8

  • Staff

    6.5

  • Value for money

    6.7

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    7.0
    Overall it has reasonable rates and not that bad of a place to stay.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The guy at the desk could use more training in the customer service department for sure.

    So the first time, the stay was better all the way around. The second, was not horrible but not as good of an experience as the first time. Over all it is a decent place to stay and the rate is reasonable.

    Stayed in March 2024

  • Reviewed: April 23, 2024

    6.0
    Thought I had to be out by 9AM!? bad communication !
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not ready ( still cleaning) when I arrived so I had to change my clothes in the parking lot at my Moms condo Location was not too appealing

    Didn’t know ( wasn’t informed) that breakfast was available Liked the king sized bed

    Stayed in April 2024

  • Reviewed: April 21, 2024

    5.0
    Horrible
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Blood all over the rest room refrigerator wasn't working just old and ran down

    Nothing

    Stayed in March 2024

  • Reviewed: April 10, 2024

    6.0
    Short term stay is great. Get what you pay for
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs updating

    Easy access

    Stayed in April 2024

  • Reviewed: April 3, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Get what you pay for

    It was cool

    Stayed in March 2024

  • Reviewed: April 3, 2024

    7.0
    I think the price is what make stay there
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    very strong smelling

    Because is close to my projects that I need to be

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    It’s the greatest place ever. I loved it so much I Hotel in St. Louis ever.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loved its

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    Staff was very nice. Right off the interstate.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress should be replace.

    It was unique

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Good value inn, you’ll have what you need and won’t pay much
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was fine

    Great value, has all the basic necessities, daily housekeeping, gave me an early check in. Very quiet.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    5.0
    I requested to be in a room away from other guests because they tend to be very loud which initially happened and then e
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There has not been a cleaning person in this room in more than just months. I’m talking about prior to it being named the facility that it’s currently named. I found a parking tag or some kind of some thing from roadway in which is what this place used to be over a year ago There’s fingernails in my bed. There were broken glass pieces from some type of drug use. I assume there’s just absolute self the microwave does not work. I found a cigarette in a pillowcase. I found a pendant with somebody’s ashes in a drawer upon trying to put clothing away, which I then opted not to do is absolutely filthy and it’s sad because the people are very nice. I love the location and I’m going to volunteer to clean this whole place room by room in order to stay here and there room rates could go up tremendously and be worth it.

    I like the location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Good.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little more cleanliness.

    Cheap and Convenient.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The t.v. channels didn't work only played sounds.

    Convenient and affordable

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When entering the room. The light didn’t come on when you flip the light switch.

    The front clerk was nice this time.

    Stayed in February 2024

  • Reviewed: December 16, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Found roaches poor TV reception probably due to proximity construction

    Closeness and price, they cleaned the rooms daily

    Stayed in December 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Felt like bugs biting you at night in the bed.

    There was no breakfast.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    5.0
    It was ok. Had no internet for the past 3 and 1/2 weeks.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    The manager.

    The ladies in housekeeping were very pleasantly nice. Some of the employees at the front desk were very pleasant. Manager was not nice at all.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tv stations,no local channels for news

    Stayed in November 2023

  • Reviewed: October 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need updating, tv remote doesn't work, bedding was clean but otherwise the cleanliness was just so so

    Staff was friendly, like the location, rates are very inexpensive. It's ok for a one night stay.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    5.0
    It was okay
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Their was no breakfast

    Area

    Stayed in October 2023

  • Reviewed: September 9, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some rooms don't have microwaves. And when you ask about it, quote " we cannot guarantee a room with a microwave " cannot stay more that 3 days are a time Staff were ok but very short.

    It was quiet, very roomy. Plenty of parking.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The person who checked us in never got off his cell phone call and got upset when I asked a question because he had to put that conversation on hold to answer me.

    Close to the interstate but could not hear any road noise. Easy to enter and exit the property.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    5.0
    You get what you pay for
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Although the cleanliness was acceptable, the whole place needs to be updated. The carpet is in need of a deep cleaning. It had sort of a sticky feel to it. The TV remote didn't work. I had to manually work the TV with the buttons on the side. There was a big gap on the bottom of the door, hardly any outlets, the mini fridge was ancient and never got cold, no hair dryer, no coffee maker or microwave. Those really weren't big issues for us because I always take a small coffee maker, hair dryer, and cooler when we travel, but it may be information for someone else.

    The bed was comfortable, and the sheets were clean. It was a smoking room, which is getting hard to find these days. Check-in was easy. Towels were clean and fluffy. The location was good. The rates were cheap, overall, it was a decent place for the money. We have stayed at far worse places, so it was ok for 1 night

    Stayed in August 2023

  • Reviewed: August 4, 2023

    5.0
    Itchy
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs

    Nothing this time and bed but gs

    Stayed in July 2023

  • Reviewed: August 2, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had the very strong aroma of an 80 year old who had smoked Marlborough cigarettes for at least 70 years. Then one of the beds in my room reeked of stool. Since I checked in late that night, by the time I had the energy to report it to the front desk the following morning, the front desk host told me he could help me check out. Wow!!

    It was peaceful. The cleaning lady was sweet and had pleasant demeanor.

    Stayed in July 2023

Showing 1 - 25

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