7825 Heathrow Drive, Irving, TX 75063, United States of America
#69 of 86 hotels in Irving
Guests' ChoiceBased on 137 hotel reviews
6.3Cleanliness
6.8
Comfort
6.9
Location
8.1
Facilities
6.6
Staff
7.2
Value for money
7.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 21, 2024
William
United States of AmericaNo breakfast Only coffee
Stayed in February 2024
Reviewed: January 7, 2024
Whitney
United States of AmericaThe bugs
The staff was very nice
Stayed in January 2024
Reviewed: January 6, 2024
Aldin
United States of AmericaLong wait to check in. And shuttle that was requested inadvance with the booking but no show, when we call hotel they seem clueless then it took long time to picl us up at the airport.
Location and room
Stayed in January 2024
Reviewed: December 17, 2023
סיסו
IsraelA little bit old
Quiet
Stayed in December 2023
Reviewed: October 27, 2023
Becky
United States of AmericaThere was a roach in the bathroom.
It was convenient
Stayed in October 2023
Reviewed: October 6, 2023
Robert
United States of Americaeverything else
price
Stayed in October 2023
Reviewed: August 27, 2023
Amber-lynn
United States of AmericaThe floor was dirty. We couldn't figure out why the front room wouldn't cool down (it was 105F in Dallas!), but the hall hair conditioner was set for 82 degrees and the window in our room was left open before we got inside and didn't realize until dark when you could plainly hear someone outside the window talking. Three times someone tried our door handle throughout the night as well which was scary for having a whole family inside.
The staff was very friendly. The location was close to what we needed.
Stayed in July 2023
Reviewed: June 25, 2023
Dia
United States of AmericaStaff wasn't at front desk very often. "Breakfast" is granola bars and packaged muffins in a cabinet. No coffee in room. Super flat pillows. Needs renovating.
Fine location. Coffee in lobby for breakfast.
Stayed in June 2023
Reviewed: May 24, 2023
Nicole
United States of Americainconvenient check in times, musty smell in the room no sign that it had been cleaned.
convenience very close to the airport. easy to get to.
Stayed in May 2023
Reviewed: May 24, 2023
Erik
GermanyThe bathroom, especially the shower looked as though it was still under renovation and the blow dryer was broke. The fitness room was closed due to a broken treadmill and there was no other equipment as depicted in booking.com.
Location was great and the attitude from the staff was friendly. I liked the fact that there was an option to cancel, almost up to the moment of check-in as well as paying on arrival.
Stayed in May 2023
Reviewed: February 20, 2023
Matthew
United States of AmericaThe room was very dusty, the shower was stained and dirty. The bathroom floor was dirty.
Stayed in February 2023
Reviewed: February 17, 2023
Michael
United States of AmericaSome of the room fixtures needed to be replaced or updated
Excellent location, good facilities for the price
Stayed in February 2023
Reviewed: May 18, 2022
Yontalay
United States of Americalobby closes early it smells like old cigarettes. No vending machines
cheap close to the airport perfect for a layover
Stayed in May 2022
Reviewed: April 28, 2022
Dan
United States of Americait’s a little bit old. it has like smoking smell and hair dryer didn’t work
location
Stayed in April 2022
Reviewed: April 7, 2022
Mohammed
OmanTHE BREAKFAST IS LIMITED . IT IS ONLY COFFEE AND SOME KIND OF SNACKS.YOU HAVE TO HAVE A CAR , IN ORDER TO GO FOR SHOPPING OR ANY RESTURANT OR COFFEE SHOP.
LOCATION IS QUITE AND CLOSE TO THE AIRPORT . IT IS NICE HOTEL IF YOU LIKE TO COOK AND I LIKE THE STAFF THEY ALLOW ME TO CHECK IN ONE HOUR EARLY AND ALSO THEY LET ME STAY ONE HOUR MORE FOR THE CHECK OUT.
Stayed in April 2022
Reviewed: April 4, 2022
Dominquette
United States of AmericaClients with little kids should be on the first floor... its hard to sleep when ppl are stomping above you
It met my standards
Stayed in April 2022
Reviewed: February 25, 2022
Jeff
United States of Americafixtures in kitchen and shower were aged.
convenient to airport and freeway, kitchenette
Stayed in February 2022
Reviewed: December 4, 2021
William
United States of AmericaRoom had weird smell
Stayed in December 2021
Reviewed: November 2, 2021
Walter
SpainImprove the breakfast!
Not so great with a coffee and a muffin!
Stayed in October 2021
Reviewed: October 30, 2021
Jonathan
United States of Americaweird smell
location to airport
Stayed in October 2021
Reviewed: October 25, 2021
Antronette
United States of AmericaNo towels in room. Sink broken, in bathroom. Hair in tub. Room felt damp.
Staff very helpfull but seemed overworked
Stayed in September 2021
Reviewed: August 19, 2021
Tom
United States of AmericaThe staff was very helpful in helping us get to the airport in time to catch out flight.
Stayed in August 2021
Reviewed: August 4, 2021
Soraida
United States of AmericaWe did not like their breakfast. We didn’t even get to have coffee, it was gone before breakfast time was over, and they didn’t make new one. They only had a couple muffins and oats and honey bars. We ended up checking out earlier, and made a stop at McDonald’s for breakfast.
The room was spacious.
Stayed in July 2021
Reviewed: July 13, 2021
Halima
United States of AmericaThe room wasn’t like how it was in the picture, the bed was hard as a rock, it’s not what I’m accustomed to when staying at hotels. The tv kept going in and out. Couldn’t enjoy watching a basketball game
Nothing
Stayed in June 2021
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