11211 Hickman Road, Urbandale, IA 50322, United States of America
#1 of 9 hotels in Urbandale
Guests' ChoiceBased on 181 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.5
Staff
9.4
Value for money
9.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Sally
United States of AmericaLighting at sink was not bright enough to see well in mirror.
Great staff, good breakfast and very clean
Stayed in May 2024
Reviewed: May 15, 2024
Skyler
United States of AmericaThe bar especially. Our bartender was fantastic. Drinks were delicious. The fire outside the bar was an added bonus! Made it romantic for us!
Stayed in May 2024
Reviewed: May 12, 2024
Hoff
United States of AmericaI don't think the check-in desk should be a lower desk, I don't mind the staff sitting down just have the desk higher with a stool for them to sit at. Our room had the shower in the open, didn't care of that but the shower was nice!
This was an awesome hotel for the price, I would definitely stay at this hotel again. The breakfast was so good, and the bed was awesome!
Stayed in May 2024
Reviewed: May 12, 2024
Kathy
United States of AmericaThe location was great and the hotel was very clean.
Stayed in May 2024
Reviewed: May 11, 2024
Erin
United States of AmericaQuiet
Stayed in April 2024
Reviewed: April 28, 2024
Isabella
United States of AmericaStylish and comfortable
Stayed in April 2024
Reviewed: April 22, 2024
Natalie
United States of AmericaWe love this hotel! The staff are all wonderful ! We visit the area frequently and this is our favorite place to stay!
Stayed in April 2024
Reviewed: April 15, 2024
Julie
United States of AmericaBeautiful and clean!
Stayed in April 2024
Reviewed: March 28, 2024
Steven
United States of AmericaNot having a door between the shower and the rest of the room
Perfect location and seemed to aim for perfection in all areas
Stayed in March 2024
Reviewed: March 20, 2024
Angie
United States of AmericaBed was not the most comfortable. The breakfast could use some work. The poor girl running it needed some help. She was struggling to keep items filled. Food wasn't hot. There were no plates, bowls for food.
hotel was pretty fancy - much more than I expected.
Stayed in March 2024
Reviewed: March 18, 2024
Kdew
United States of AmericaThe room was so nice. Very quiet.
Stayed in March 2024
Reviewed: March 6, 2024
Kevin
United States of AmericaNo pool.
Clean - great value. Very nice bar and restaurant. Excellent fitness room.
Stayed in March 2024
Reviewed: March 3, 2024
Yvonne
United States of AmericaLack of privacy to take a shower.
Restaurant and bar were fantastic!
Stayed in March 2024
Reviewed: March 3, 2024
Jarrett
United States of AmericaVery quiet and secluded. Walking distance to food and coffee.
Stayed in March 2024
Reviewed: February 19, 2024
Finks
United States of AmericaGreat staff clean
Stayed in February 2024
Reviewed: February 15, 2024
Staci
United States of AmericaI love this hotel and try to stay there whenever we are in town. The rooms are extremely comfortable, the morning breakfast is fantastic and the bar staff is always friendly.
Stayed in February 2024
Reviewed: February 12, 2024
Natalie
United States of AmericaVery nice hotel. Staff were all very friendly.
Stayed in February 2024
Reviewed: January 27, 2024
Mark
United States of Americanothing
The breakfast was wonderful. We also ate dinner in the bar and the bartender was so engaging and enjoyable to talk to while he met our needs well.
Stayed in December 2023
Reviewed: December 11, 2023
Tara
United States of AmericaWe loved everything! The stay, hotel, and staff were all great. Super convenient location just off of the interstate, with no interstate noise pollution that we could hear. The included breakfast was really great, too! This is also the first Hilton property I’ve stayed at that provided robes & slippers, which was a fun little perk. Our dog didn’t join us on this trip, but saw several during our stay. It’s so great how pup-friendly they are! They even have squeaky toys for sale in the gift shop area. :) I will absolutely stay here if I ever need to stay in DSM again!
Stayed in December 2023
Reviewed: December 2, 2023
Amanda
United States of AmericaNo complaints. We choose this hotel over all there any time we are in Des Moines
This property is extremely convenient and very well maintained. The staff is exceptionally knowledgeable and friendly. The breakfast is AWESOME!
Stayed in November 2023
Reviewed: November 5, 2023
Gayle
United States of AmericaThe shower isn't private. The shower and sink are in a nook that is open to the room while the toliet is in a separate room with a door. It's easy enough to give people their privacy when showering by staying in the bed area but wanted others to know.
I love the overall vibe of the hotel with the decor that paid homage to Iowa's farming culture. The room was nicely sized, clean and the bed was comfortable. The hotel is located in West Des Moines so it was an easy 15 minute drive to Drake University.
Stayed in October 2023
Reviewed: October 23, 2023
Jenni
United States of AmericaShower area in room, not private... maybe a privacy film at least. Bar food was good, but strange food options, definitely not kid friendly or for those with a pretty plain palette. Also seating in bar not very accommodating for plus size persons. Bed was much better than most but could use a topper maybe.
Beautiful facility, clean, staff was excellent. Liked the Breakfast accommodations. Bar area was awesome. Would stay again!
Stayed in October 2023
Reviewed: October 22, 2023
Sally
United States of AmericaNothing
Clean! Quiet, good location and breakfast. All around a great place with friendly staff.
Stayed in October 2023
Reviewed: October 13, 2023
David
United States of AmericaFood sold in the restuarant
Very Good
Stayed in October 2023
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