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  5. Reviews of Comfort Suites Sulphur-Lake Charles

Reviews of Comfort Suites Sulphur-Lake Charles This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2505 S Cities Service Hwy, Sulphur, LA 70665, United States of America

#7 of 19 hotels in Sulphur

Guests' Choice

Review Score

Based on 222 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No vending machines.

    Staff was very friendly and helpful. Actually have breakfast here.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Location was good and staff was great
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Water was not hot and water did not drain properly out of shower. No vent in bathroom working and heat did not work properly

    Staff

    Stayed in December 2023

  • Reviewed: November 20, 2023

    9.0
    A nice place to rest.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night

    I guess the room could have used an air freshener of some type because it seemed musty upon arrival. It did not remain that way after i had been in the room a bit, thought, so all was well!

    The location is great for those traveling on I-!0 needing to stop-over and rest. The drive from Florida can be brutal late at night and your hotel makes a convenient and comfortable place to stay.

    Stayed in November 2023

  • Reviewed: September 28, 2023

    7.0
    It was okay
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was not that very clean and didn't toiletries. And didn't have that much light.

    Staff, and room size.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    It was a fine stay and I would stay there again given the opportunity. Accessible to the interstate.
    • Leisure trip
    • Couple
    • King Suite - Disability Access/Non-Smoking
    • Stayed 1 night

    There were a group of men drinking their beers in front of the building as we arrived. However, they did not stay long and were no longer an issue.

    Breakfast was prompt, if not a little bit early, and was tasty. The sleeping accommodations were very good. The staff was helpful and courteous.

    Stayed in August 2023

  • Reviewed: July 17, 2023

    7.0
    it was comfortable for my family of 6...we always stay in comforts because the beds are so comfortable!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    stairwell kind of smelled like smoke

    it was clean and quiet.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Just needs better cleaning, otherwise a good stay.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom area was not clean enough for me. Black mold spots in the shower area and the shower curtain did not appear clean. The carpet in the room and halls desperately needs to be replaced or in the least cleaned.

    Location off I 10.

    Stayed in July 2023

  • Reviewed: June 13, 2023

    7.0
    Hotel staff and location was great. Needs to work on cleanliness of rooms.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No mattress protectors on mattress. Noticed crumbs on carpet. No lightbulb in lamp which isn’t that big of deal but the room is very dark to begin with.

    location, staff, breakfast

    Stayed in June 2023

  • Reviewed: June 2, 2023

    7.0
    Next time I will probably stay elsewhere
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When we got there, there were some ball teams there kept running up and down hallway, elevator, was very loud, and rude. I did make a complaint it helped for a little bit. The rooms need to be a little updated - remove rust and make sure the plugs work and hair dryers work.

    Breakfast was good

    Stayed in May 2023

  • Reviewed: March 20, 2023

    8.0
    it’s was ok
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    housekeeping knocking loudly on doors at 10 to clean when check out was 11

    it was close to the casino

    Stayed in March 2023

  • Reviewed: March 17, 2023

    8.0
    Great place to stop driving from Pensacola to San Antonio!
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All was fine

    Great location. Lots of parking.

    Stayed in March 2023

  • Reviewed: March 11, 2023

    7.0
    Below average for a Comfort Suites.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room was not cleaned from prior night guest and then issues with the room keys not working in the second room.

    Stayed in March 2023

  • Reviewed: February 12, 2023

    9.0
    very pleasant crew working and helpful to places to eat! our room was so clean and plenty of towels!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    na

    connivence to stores and eateries!

    Stayed in February 2023

  • Reviewed: January 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast. Bed comfy.

    Stayed in January 2023

  • Reviewed: January 20, 2023

    9.0
    Good for short stay
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of wet carpet or mildew throughout the hotel floors.

    The bed was comfortable and the room was spacious.

    Stayed in January 2023

  • Reviewed: November 7, 2022

    8.0
    served it’s purpose. I’d recommend.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    dated. looked like doors scratched by animal. have some pride and fix it.

    breakfast clean

    Stayed in November 2022

  • Reviewed: October 6, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like being charged $200 dollars because of accusations of black hair dye on the linen, especially when my hair is bright violet reddish color for months and my husband hair is grey and black ( of course he does not dye his hair) and my hair color is growing out. The manager that told the staff to charge me, never called me as I was told she would. It's ok tho. This will be why we will never stay here again.

    Like the location. Was in town for a sibling funeral, so the convince of the location and the comfort of the room was very nice. The receptionist upon our arrival was over and beyond kind, compassionate and helpful.

    Stayed in September 2022

  • Reviewed: June 30, 2022

    9.0
    Great family stay for a softball tournament in Sulphur
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There is only 1 elevator and it did break down one day during our stay but they were quick to get it back up and running later that day which we appreciated.

    We were in town for a softball tournament and the location was great for us and reasonably priced compared some others. The room was a good size. The beds were very comfy. The a/c worked great which is important in the heat of the summer. The staff were all very friendly. The breakfast choices were quick and easy to make and delicious. We loved the blueberry waffles!

    Stayed in June 2022

  • Reviewed: June 29, 2022

    8.0
    Nice stay for an overnight work trip.
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night

    My room was very clean and very spacious. it was nice to have an actual coffee pot in the room.

    Stayed in June 2022

  • Reviewed: June 26, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Better pricing of hotel for medical staff staying weekly and monthly. Stayed at another hotel across street for better pricing. Weekly rate or monthly for repeat customers. Working in area next 6 months

    Breakfast was awesome. I liked the options of things able to take with me on my way to meetings

    Stayed in June 2022

  • Reviewed: June 22, 2022

    8.0
    All in all we had a very good stay. The bed was perfect and so were the pillows.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    The bath tube was out dated. It didn't look like it was very clean. I would also have liked some bottled water in the room.

    I would have loved some scrambled eggs. A little more choice for breakfast would be good. I loved the room set up. With the sofa bed was perfect.

    Stayed in June 2022

  • Reviewed: June 19, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was minimal.

    Stayed in June 2022

  • Reviewed: May 16, 2022

    7.0
    Breakfast was ok, need some eggs and sausage. Staff very friendly.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some maintenance needed in room 209. Black gunk in corner of shower and tube stopper had been removed and sitting on edge of tube. Freezer in mini fridge frozen up. Minor problems to me.

    Price

    Stayed in May 2022

  • Reviewed: April 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    .

    Location

    Stayed in April 2022

Showing 1 - 25

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