19793 I-10 W., San Antonio, 78257, United States of America
#240 of 315 hotels in San Antonio
Guests' ChoiceBased on 1001 hotel reviews
6.4Cleanliness
6.7
Comfort
6.9
Location
7.8
Facilities
6.6
Staff
7.5
Value for money
7.4
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Kika
United States of AmericaThe Asian man in night time is very rude Yeh Asian . Guy in day time is very humble
Location and clean
Stayed in April 2024
Reviewed: April 15, 2024
Jennifer
United States of AmericaAC unit had a bit of a musty smell.
Affordable during a time hotels were super inflating due to the eclipse. Kitchen accommodations were amazing. Close to restaurants, grocery, freeway.
Stayed in April 2024
Reviewed: April 14, 2024
Larry
United States of AmericaThe floors were not clean. They needed to be mopped. Toilet was loose. There were little flies all over the bathroom and by the sink area (by the bathroom). The bathtub looked dirty. (We did not use any towels except 1 washcloth. I was killing the flies with it so the kids would go into the bathroom to use the toilet.
I liked there was a refrigerator in the room. The beds were comfortable and bedding clean. The floors not being carpet was nice.
Stayed in April 2024
Reviewed: April 12, 2024
Rediguel
United States of AmericaIce machine wasn't working.
Location close to the highway. Price is good.
Stayed in April 2024
Reviewed: April 9, 2024
Rediguel
United States of AmericaI didn't like the fact of asking about a deposit. I assume that they might have bad experience with some customers but that is something I haven't experience elsewhere.
Stayed in April 2024
Reviewed: April 8, 2024
Isac
United States of AmericaBefore even getting in bed there was hair dead cockroaches not enough parking
Stayed in April 2024
Reviewed: April 8, 2024
Sarah
United States of AmericaRoom felt not so clean
No roaches
Stayed in April 2024
Reviewed: April 4, 2024
Dee
United States of AmericaNot being on 1st floor
Different scenery
Stayed in April 2024
Reviewed: April 2, 2024
Latoyia
United States of AmericaNot enough parking
Very quiet and not lots of traffic
Stayed in March 2024
Reviewed: March 26, 2024
James
United States of AmericaThe ice machine was not working and management could have offered bagged ice. My room only had ONE plastic cup and the ice bucket didn't have a liner. The AC unit was missing the cover and looked like it was in bad shape however it work...not sure if it will hold up during the peak of summer.
The room was clean and comfortable. For the price it was a decent value for the night. The location was good and the parking lot was well lit but I wasn't able to park in front of the room due to the limited parking.
Stayed in March 2024
Reviewed: March 25, 2024
Jennifer
United States of AmericaDirty roaches plugs didn't work
Location
Stayed in March 2024
Reviewed: March 14, 2024
Heather
United States of AmericaTheirs workers by our room in their early 20s. They hang around outside drinking beer from dusk till dawn. It made it some what difficult to sleep at night
Other than our tub and counter top being gross the rooms fine. They have a nice size fridge, microwave, and tiny stove. They service is fine, and the room is comfortable.
Stayed in March 2024
Reviewed: March 10, 2024
Rey
United States of AmericaThe kind of people just chilling in the parking lot of the hotel.. Either sitting in their cars or going and coming through.
Pricing
Stayed in March 2024
Reviewed: March 6, 2024
John
United States of AmericaThe description states that the rooms are "soundproof", but we continually heard sounds/noise the entire time. The entire room smelled like stale smoke and something else. We tried to air out the room but we were not able to get rid of the odor.
The price
Stayed in March 2024
Reviewed: February 25, 2024
Allan
United States of AmericaThey kept my deposit and I know there was no damage done by me nor did I smoke in room the entire 3 days I stayed not once was I offered housekeeping or any fresh clean towels. Did I mention they kept my deposit. Without any damage to room
It was quite
Stayed in February 2024
Reviewed: February 23, 2024
Angelene
United States of AmericaLimited parking, deposit never refunded, ice machine out of order along with laundry services
Close to shopping center, friendly staff, clean rooms
Stayed in January 2024
Reviewed: February 22, 2024
David
United States of AmericaBathroom run-down
Location
Stayed in January 2024
Reviewed: February 22, 2024
David
United States of AmericaThe room needed to be upgraded.
The location is great
Stayed in January 2024
Reviewed: January 28, 2024
Jenny
United States of AmericaThe location
The friendly staff and clean rooms.
Stayed in January 2024
Reviewed: January 15, 2024
Roa
United States of AmericaThe linen and towels were old and very thin and worn.
Location, location, location. In addition, for the location the value is reasonable.
Stayed in December 2023
Reviewed: January 4, 2024
Richard
United States of AmericaIf you needed extra toilet paper ..it was $1.00 a roll. I requested a down stairs room since I have a knee that doesn't bend, a d there is no elevator. They said there were none available. Yet after we checked in and struggled to get upstairs,
Room was clean...very friendly staff
Stayed in December 2023
Reviewed: December 31, 2023
Gabriella
United States of Americaa lot of staining on the bed, shower, bathroom mirror
It was near everything
Stayed in December 2023
Reviewed: December 10, 2023
Arreola
United States of AmericaIt does not look anything like in the pictures, there were 🪳 in the room and it smell like someone smoked inside the room.
Stayed in November 2023
Reviewed: November 25, 2023
Michael
United States of AmericaNot sexy maids
Sexy maids
Stayed in November 2023
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