Reviews of Hotel Indigo Savannah Historic District, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
201 West Bay Street, Savannah, GA 31401, United States of America
#71 of 130 hotels in Savannah
Guests' ChoiceReview Score
Based on 2228 hotel reviews
7.2Score breakdown
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Cleanliness
7.8
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Comfort
7.9
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Location
9.2
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Facilities
7.5
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Staff
7.9
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Value for money
7.0
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Free WiFi
7.3
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Reviewed: May 6, 2024
Rachel
United States of America1 review6.0Pleasant- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bed was so uncomfortable. It was so thin and hard! We were excited for a weekend away and left with more aches!
We loved the location. Front staff was helpful. It was clean.
Stayed in May 2024
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Reviewed: May 6, 2024
Lisa
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Only real complaint, floors were dirty, fire alarm beeped all night, had to call maintenance at 2 am to come and take batteries out so we could sleep
Convenience
Stayed in May 2024
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Reviewed: May 2, 2024
Johnston
United States of America17 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
3rd floor street side room Very loud street noise
Great location in town
Stayed in May 2024
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Reviewed: May 1, 2024
Teresa
United States of America10 Reviews8.0“The location was convenient to everything we wanted to see and do. Restaurants were plentiful within”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The staff was very friendly and helpful during our stay! The valet service was great!
Stayed in April 2024
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Reviewed: April 30, 2024
Rachel
United States of America2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 2 nights
They only have valet parking, which is expensive. They do not give you a statement of your charges, which seems a little shady. There were plenty of people having unexplained room charges and I would like to have seen a breakdown of our charges. One additional thing, booking.com had the room listed as a two-bedroom and it was definitely not. That was disappointing as we didn't know until arrival.
The location was great and the staff was super friendly. The room was clean and pretty and the breakfast food was great.
Stayed in April 2024
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Reviewed: April 29, 2024
Jill
United States of America1 review7.0“Great location, the hotel was dirty; floors had food crumbs, welcome area had spilled drinks and room bedding had a stai”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
It was very dirty and loud
The location was wonderful
Stayed in April 2024
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Reviewed: April 28, 2024
Linda
United States of America2 Reviews8.0“Since it was just one night the walkability to the concert hall and river street was terrific. We just parked and were a”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The beds could have been upgraded
The location and staff were fabulous.
Stayed in April 2024
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Reviewed: April 20, 2024
Earl
United States of America5 Reviews7.0“Had an good stay other than the music playing all night long”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Music playing at outside bar so loud that you had some problem sleeping
Stayed in March 2024
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Reviewed: April 19, 2024
Xueming
United States of America2 Reviews8.0“good place but expensive”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
high price.
location, parking
Stayed in April 2024
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Reviewed: April 18, 2024
Rita
United States of America1 review7.0“A solid choice and a great location, with some room for improvement”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds, High Floor with View
- • Stayed 3 nights
- • Submitted from a mobile device
The staff in the lobby needs more help. They could not fill all of the tables at breakfast because there weren’t enough servers. The employees that WERE there did an excellent job. A buffet style breakfast would be an improvement. The breakfast vouchers with a set dollar amount proved confusing. When you pay for breakfast in advance, you expect all guests in your room to be covered. Different staff members gave different explanations regarding how much the vouchers cover. Ultimately, when I checked out, there were no added expenses, but during our stay, it was a bit stressful wondering what breakfast fees wouldbe tacked onto my bill.
Staff was very friendly and responsive. Funky loft type atmosphere. Yes, the parking was expensive, but the valet staff was professional and competent. The peace of mind was worth the expense.
Stayed in March 2024
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Reviewed: April 17, 2024
Jainek
United States of America11 Reviews2 helpful votes8.0“Savannah Bliss”- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
The prices for parking outrageous. They need to do something. $49 per day to leave car parked. No pool. Rooms a tad bit small. No food. It does have breakfast but you have to order it al carte Where is restaurant?
Close to everything. River street ellis park Good eatries very close We walked everywhere never moved car. Bed comfortable and pillows. Staff friendly! Especially valet folks Overall I'll give 8 stars. I would come back.
Stayed in April 2024
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Reviewed: April 17, 2024
Edward
United States of America3 Reviews1 helpful vote7.0“Will considerate again And for certain if you give me free coffee and pastry”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
%48 per night parking Courtesy $25 per day free drinks useless for non drinkers like me and wife. Try a free coffee and pastry in the cafe as an option
Historic building
Stayed in March 2024
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Reviewed: April 15, 2024
Stacy
United States of America1 review8.0“Easy, good location”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Room with View was room looking at construction workers so had to keep the shades closed
Easy clean and accommodated us quickly when we needed more soap. They also gave us two free drinks at the bar at check in.
Stayed in April 2024
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Reviewed: April 15, 2024
Sandra
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was very friendly. It was convenient to everything.
Stayed in April 2024
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Reviewed: April 14, 2024
Bowman
United States of America2 Reviews6.0“Great location.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
One of the curtains was weirdly shorter/shrunken. It’s the first thing I saw coming in. You oughta fix that. Some of the staff seemed checked out if not rude. Breakfast service was verrrry slow.
Convenient Location. Liked the bar area and lobby sitting areas. The room was compact, but well laid out. Some of the staff were nice. Liked the wall decor. It photographs beautifully 😀
Stayed in April 2024
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Reviewed: April 13, 2024
Jack
Israel27 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
They are charging $39 a day for valet parking, while in few steps distance a public parking is charging $26.
Perfect location for riverside walk and historic sites. Breakfast was good although service was slow.
Stayed in April 2024
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Reviewed: April 10, 2024
Debra
United States of America1 review7.0“Fine.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds, High Floor with View
- • Stayed 2 nights
- • Submitted from a mobile device
A little loud. Expensive valet parking. No onsite parking. Breakfast not included.
Way too expensive. Should be included with reservations.
Stayed in April 2024
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Reviewed: April 10, 2024
Elizabeth
United States of America1 review1 helpful vote6.0“The staff were the best part of the hotel.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds, High Floor with View
- • Stayed 2 nights
- • Submitted from a mobile device
Sink was separate from bathroom …. First thing you see as you enter the room. More like a motel type instead of a $350 per weekend night charge …. Certainly not a “boutique hotel” feature.
Location and the beds were very comfortable
Stayed in April 2024
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Reviewed: April 10, 2024
Rowan
United States of America2 Reviews1 helpful vote6.0“Great location, but overall stay was disappointing due to the accommodations. Would not recommend to friends.”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Room were cramped with poorly placed furniture, ice machines broken, lotions and soaps placed in wrong locations, water fountain/bottle fill station broken, patio not as pictured in ad, coffee station not maintained, air conditioner malfunctioned.
Great location
Stayed in April 2024
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Reviewed: April 10, 2024
Terry
United States of America3 Reviews6.0“Not quite as expected”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds, High Floor with View
- • Stayed 1 night
- • Submitted from a mobile device
Reserved room with a view and was told upon check in "none of our rooms have views". Concierge reassigned our room to another guest who walked into our room about 20 minutes after checking in. "Dining" amenity is breakfast only.
Convent location, beautiful design, delicious breakfast.
Stayed in April 2024
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Reviewed: April 8, 2024
Victoria
United States of America1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds, High Floor with View
- • Stayed 3 nights
- • Submitted from a mobile device
No parking, unclear of cost. No receipt Did not have advertised amenities.
Was.very close to our chosen sights to see. Breakfast was available and a good assortment of choices.
Stayed in April 2024
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Reviewed: April 8, 2024
Eudy
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds, High Floor with View
- • Stayed 1 night
Noisy. But May have been Spring Break weekend for schools.
good location.
Stayed in April 2024
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Reviewed: April 6, 2024
Cherelle
United States of America1 review6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Room was still dirty, hadn't swept the floors (confetti & busted balloons on floor); toilet rocked & wasn't secure; restaurant- service was very slow, brought wrong order; noisy room traffic outside & people down hall. When calling hotel, the "operator" never answered the phone.
Location was great. Drink tickets were a nice perk.
Stayed in April 2024
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Reviewed: April 6, 2024
Hernando
United States of America2 Reviews7.0“Pleasant. Great location.”- • Leisure trip
- • Couple
- • Deluxe Twin Room - Accessible/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
A chair in the room would be excellent and no tub. I have an impediment and wasn't able to take a shower.
Breakfast could definitely be improved.
Stayed in March 2024
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