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  5. Reviews of Extended Stay America Suites - Fort Wayne - South

Reviews of Extended Stay America Suites - Fort Wayne - South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8309 West Jefferson Boulevard, Fort Wayne, IN 46804, United States of America

#30 of 43 hotels in Fort Wayne

Guests' Choice

Review Score

Based on 158 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.0

  • Location

    8.1

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    7.3

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    5.0
    Won't stay at Extended Stay again. Price was right, but not worth it. Too noisy & didn't feel secure
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Exterior door at north end if building wouldn't open with room keys, so guests used rocks to prop it open. Not very secure. Hotel staff didn't seem concerned about it. Curious why this hadn't been fixed! Garbage can in that small north end lobby was always overflowing. Noisy- guest tromping in room above us, multiple dogs barking in the hallway, kids yelling. Didn't expect much for grab-and-go breakfast, but no muffins available for breakfast by 7:30 am. Only a sweetened creamer for coffee.

    Bed was comfortable. Room was clean.

    Stayed in April 2024

  • Reviewed: May 8, 2023

    6.0
    It was good.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The people were nice

    Stayed in April 2023

  • Reviewed: April 25, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Description said breakfast was included..... granola bars is what they offered.

    Stayed in April 2023

  • Reviewed: February 21, 2023

    5.0
    Wouldn’t recommend
    • Business trip
    • Solo traveler
    • King Studio with 1 King Bed - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Small tv, construction going on. Free internet was terrible had to use my hotspot. Windows wouldn’t shut all the way

    Not good

    Stayed in February 2023

  • Reviewed: January 28, 2023

    7.0
    Never got deposit back
    • Leisure trip
    • Family with young children
    • King Studio with 1 King Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Never got my 100$ deposit back! Not acceptable. Even after we cleaned the room and dishes so housekeeping didn't have to do so much. Ridiculous.

    The kitchen amenities

    Stayed in January 2023

  • Reviewed: January 17, 2023

    7.0
    Comfortable
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cable television networks. Channels kinda sucks mainly it’s showtime. Lucky I’m older

    Stayed in January 2023

  • Reviewed: January 8, 2023

    5.0
    it was just fine, it worked for the 7 hours we needed to sleep
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room was in disrepair, the lights didn’t work, the molding was falling off the wall and the smoke detector was hanging from the ceiling. Some of the towels were dirty too.

    it was in a decent location

    Stayed in January 2023

  • Reviewed: November 14, 2022

    5.0
    I won't stay there again.
    • Leisure trip
    • Solo traveler
    • King Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights

    The floor in the elevator had the same dirt on the floor all 3 days I stayed here. the price was on the low side so I suppose my expectations were too high. The rooms are just old. The colors are not happy colors. The textured walls are depressing. I used my towels a couple times. For a 3-day stay, there was no in-between cleaning service. The coffee wasn't available long enough. It ran out a half hour before the posted time and the woman said that no more would be made.

    The bed was very comfortable. The sheets and towels were clean. I liked the body lotion. There was plenty of parking. the guy who checked me in was enthusiastic. (The woman during the day didn't even look up. ) I liked the reasonable price. It was easy to book. The coffee was good. It was quiet during the night.

    Stayed in November 2022

  • Reviewed: September 28, 2022

    5.0
    Fair
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They inform you that breakfast is served. And actually there is no breakfast coffee was gone before 9:00 a.m. and they gave me one muffin. Also I had to come back three times just to get checked in because every time I did what they asked they added something else in order for me to be checked in.

    Stayed in September 2022

  • Reviewed: September 8, 2022

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    The water in the Tub leaked and was kind of annoying. My uncles Card demagnetized as he was coming back in from visiting family around 3a from the Hampton Inn next door. No one answered the phone at the door that says call a number if you need to for assistance. SO he ended up waking me up to come down to let him in, at 3AM

    There was breakfast? We didn't know anything about Breakfast

    Stayed in September 2022

  • Reviewed: September 7, 2022

    6.0
    So SO..
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Hotel was so so.... Location is close to highway. Cleanliness in the room was ok but the common area cleanliness was not good as it was stinking a lot (especially the lift) . Staff was kind and supportive but I am still missing on my invoice copy due to which I am unable to settle my claims.

    Stayed in July 2022

  • Reviewed: July 7, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For about as much more as the cost of a extra-large pizza somewhere, I could’ve stayed at a much nicer place in Fort Wayne. Check-in was not very convenient.

    Stayed in July 2022

  • Reviewed: June 6, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are like sleeping on a rock, my hips hurt so bad i barely slept. The extra cot i rented was nothing but springs it was ridiculous and i cant believe people that work there think thats a comfortable bed. There should be a thin mattress that goes on it. Other than that it was fine

    It was nice

    Stayed in June 2022

  • Reviewed: April 29, 2022

    7.0
    Quick trip, so worked for the stay
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night

    The hallways are a little dark. The room was clean, but the shower faucet was dripping all night.

    I didn't do breakfast

    Stayed in April 2022

  • Reviewed: February 20, 2022

    5.0
    Not bad over all
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom vent was dirty and making a lot of noise. The light about the table did not work. Need more electrical plugs near the beds. Went to get coffee the next morning they did not have any cups and put the coffee away no grab and go breakfast as advertised.

    Location was good.

    Stayed in February 2022

  • Reviewed: February 13, 2022

    5.0
    First time staying at an extended stay accommodation. Probably would try a different place next time in the area.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No soap or shampoo in the bathroom to wash with; was able to get hand soap at the front desk. The place was noisy. The door closers slammed the hallway room doors and it echoed down the hallways. Multiple cars started their engines to warm up just outside our window starting around 6 am and left them idling for 5-10 minutes before driving away.

    Room was clean. No pet or smoke odors in the building. Temperature control worked good.

    Stayed in February 2022

  • Reviewed: January 24, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    rooms around us were extremely loud at one in the morning. there wasn’t any toilet paper and staff wouldn’t bring any to the room we had to go down and get it. bathroom had hair in it and i killed multiple bugs

    Stayed in January 2022

  • Reviewed: August 11, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s not clean and it needs to be remodeled. After wiping off surfaces the wipes were filthy. Refrigerator didn’t get cold and the water for the bath was not hot. The wash pool cloths and towels were very thin and rough. The carpet had spots and should be cleaned or either removed.

    Convenience to the location that I was using. The front desk ladies are very awesome and extremely helpful.

    Stayed in August 2021

  • Reviewed: July 21, 2021

    5.0
    Stayed one night to make flight. Place was ok. Not as nice as photos or I expected from reviews.
    • Leisure trip
    • Couple
    • King Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Place had slight odor. But may have been due to kitchens in rooms and cooking smells mixing. No shower curtain in room. Not allowed to pay cash for one night stay. Would have been allowed to pay for an “extended” stay though.

    Location. Room was big. Staff were all friendly.

    Stayed in July 2021

  • Reviewed: May 13, 2024

    8.0
    Things that make you go hmmm.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was extreme minimalist. No basic utensils or glasses in room. Shampoo tube had about a teaspoon of shampoo in it

    Savings

    Stayed in May 2024

  • Reviewed: May 4, 2024

    1.0
    Pick another place
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled awful-we had to leave the property-awaiting a refund-

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Nice place
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have breakfast when they were supposed to

    Amenities

    Stayed in April 2024

  • Reviewed: April 15, 2024

    3.0
    Not happy
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Took 3 hrs for a wet spot to be cleaned up in the elevator. Breakfast was disappointing. Front door unlocked past 11pm, was 12:30am when we found it open. Never saw staff at desk unles someone was checking in/out. Took forever to check in, sad there is no public restroom. In one room the shower leaked into the kitchen.

    The room was nice and clean

    Stayed in April 2024

  • Reviewed: April 1, 2024

    4.0
    Disappointing
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only accepting credit cards and and furniture chewed up had to ask for cups.

    Stayed in a room that allowed animals and the furniture had chewed marks

    Stayed in March 2024

Showing 1 - 25

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