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  5. Reviews of HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross

Reviews of HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Lawrenceville St. NW, Norcross, GA 30071, United States of America

#32 of 35 hotels in Norcross

Guests' Choice

Review Score

Based on 71 hotel reviews

4.0

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.1

  • Location

    6.2

  • Facilities

    4.7

  • Staff

    5.9

  • Value for money

    5.2

  • Free Wifi

    4.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    3.0
    This was the worst lodging/hotel I’ve ever experienced in my life.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was disgusting. From bugs being rolled up in the towels to broken appliances, it was awful. It was obvious that no one had cleaned the room properly from the last stay. There was hair in the bed, the bed was not comfortable at all, the remote control was broken and had food/grease smeared on it; the overwhelming smell of mildew overtook me when I walked it. It became obvious rather quickly that the shower had not been cleaned or water run through the drains in a while. I had to rinse down the shower and watch bugs, hair and leaves go down the drain. It was a terrible experience.

    I liked the fact that it was located across the street from a police station.

    Stayed in May 2024

  • Reviewed: July 29, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No toilet paper. Had to buy my own. Cockroach was dead in refrigerator. Stove burners did not work. Holes in walls and bathroom doors.

    Location was great

    Stayed in July 2023

  • Reviewed: July 17, 2023

    3.0
    Get what you paid for. Okay place to lay your head for a day or two.
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs a major overhaul. Place looks long overdue for repairs and upgrades. Roaches in the room.

    Decent location

    Stayed in July 2023

  • Reviewed: October 2, 2022

    5.0
    Fair
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Eveything

    Nothing

    Stayed in September 2022

  • Reviewed: October 12, 2021

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Roaches

    Stayed in October 2021

  • Reviewed: August 20, 2021

    3.0
    Pretty sure they just ripped me off!!!
    • Leisure trip
    • Solo traveler
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The whole experience was terrible. I paid for 8 days and on the 7th I was told I didn't pay enough money for the 8 days. I told to leave staff cussed me extremely rude people.. I will never stay at this location again.

    The area was ok stuff to do and food to eat.

    Stayed in August 2021

  • Reviewed: July 3, 2021

    4.0
    Money paid , No Sleep!
    • Leisure trip
    • Solo traveler
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches, Cockroaches, Baby Roaches, Micro Roaches, Water & Bed Bugs! Outrage please come with Raid, Combat, And All The Other Essentials Needed for Pest Control. Most Staff are friendly but Few tend to lose patience with one simple question or request & resorts to temper very quickly. Like you post to walk-in and know their handbook on what they can & can’t do. Seems nobody doing what they post to do around these parts. I Had unclean all white sheets & pillow cases. How you giving out sheets with stains already. Hotel needs major Extermination & Renovation. Some please HELP! This location.

    Rates are sustainable sometimes for people going through hard times. Showers are made with proper soap holders and wash cloth rails. Refrigerator was clean like new and did carry any food odors.

    Stayed in June 2021

  • Reviewed: April 1, 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Studio Queen Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    NO ICE MACHINE!

    Location!

    Stayed in March 2024

  • Reviewed: July 28, 2023

    1.0
    Some many ways to improve, starting with making sure the amenities you offer actually work.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property looks run down. The air conditioning in my room didn’t work. The tv didn’t work. They say they offer free wifi, but that doesn’t work either. Overall, just an unpleasant experience

    Nothing really

    Stayed in July 2023

  • Reviewed: June 29, 2023

    1.0
    • Business trip
    • Group
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 12, 2023

    1.0
    it was horrible. they are not open on Sunday which i never heard of so i couldn’t get my deposit back
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    it had nets and roaches bad

    in the direction that i needed

    Stayed in June 2023

  • Reviewed: May 5, 2023

    1.0
    I booked for 3days but I stayed 2days. I want 1days money back
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    1st day no water, rochesh, dust,microwave not working, broken door, employee behavior( lady) not acceptable very bad

    Stayed in May 2023

  • Reviewed: August 22, 2022

    1.0
    Terrible for the price
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was smelly, dirty floors, dirty sink and bathroom. Bed was uncomfortable, roaches everywhere, thin walls, loose windows people can easily break in from the outside.

    Nothing

    Stayed in July 2022

  • Reviewed: August 7, 2022

    1.0
    • Leisure trip
    • Couple
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 27, 2022

    1.0
    Very Poor
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom was leaking water all day long the sink was really dirty the table was brokenness the sheets has stains on it

    nothing

    Stayed in June 2022

  • Reviewed: June 21, 2022

    1.0
    • Business trip
    • Solo traveler
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: April 24, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were bugs crawling all over the walls, had to be moved from. One room to another due to leaking toilet and the TV not working.

    Nothing, the location was just about the only thing that was okay.

    Stayed in March 2022

  • Reviewed: April 13, 2022

    1.0
    Very Poor
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the rooms to much roaches very nasty

    the security guard was friendly and the young lady was friendly

    Stayed in April 2022

  • Reviewed: March 29, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV did not work along with multiple roaches and urine was leaking out from the toilet and to top it all of no shower courtain.

    Stayed in March 2022

  • Reviewed: February 2, 2022

    1.0
    If I was to write a short sentence to Some of my day I refer you to the last statement I wrote!
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    when I got to the room the room look nothing like the pictures that you see on the website there were no pots or pans in the kitchen even though there was a stove there was no shampoo or soap in the bathroom but only two medium size towels The office close at seven check in about six around 8 o’clock in the room it was overran by roaches and I do mean roaches were everywhere come in from here in the walls coming from under the bed coming from behind the refrigerator when you go into the kitchen and open the cabinet door roaches with scatter in the bathroom coming up the sink coming out of the tub roaches were everywhere I went to the office to complain and that’s when I found out that the office was closed they had a little red phone on the door I picked it up and the lady answered it and she told me that they have no more rooms available at the office is closed there’s basically nothing she could do and if I didn’t like it I could just check out so I had to deal with it being from out of town but most of the night I slept in my car only to go back into the room when I had to use the bathroom I took pictures and videos to show the disgusting shape of the room I also read the reviews which I should’ve read before reserving any room at this hotel the reviews had so many complaints that mimic what I’m saying going far as 2018 and everyone said around the same thing and they responded bye giving the same generic response we’re sorry we’re working on fixing the issues blah blah blah they have no intentions on ever fix any issues it just gets worse I’m not understanding how anyone else that was at that hotel the night that I was there didn’t run for cover the manager don’t know his name but he’s a black man told me that he got my pictures and after talking to customer relations and as well as the night attendant that apparently stays on that property and takes phone calls that he would do his investigation and he would give me a call within an hour that was when the...

    nothing staff was terrible the room was unlivable infested with roaches smell like old cigarettes when I talk to the manager the next day he blew me off but in the same sentence told me to have a good day

    Stayed in February 2022

  • Reviewed: November 27, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything no bonus question how come

    Stayed in November 2021

  • Reviewed: November 5, 2021

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was nasty. Dead bugs in the corners. No shower curtain. No trash can. Door wouldn’t even lock.

    Stayed in October 2021

  • Reviewed: October 26, 2021

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    ROACHES. HIGH MANAGER ON DUTY WITH PURPLE NAILS AND A BAD ATTITUDE. THEY TOLD ME THAT THEY COULDNT AFFORD A SHOWER CURTAIN

    NOTHING

    Stayed in October 2021

  • Reviewed: July 31, 2021

    1.0
    It was a room that should Havre been restricted.
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No curtain for the shower. Toiletries awful. The room was gross. Unclean. It was not clean at all.

    No breakfast. Location awesome.

    Stayed in July 2021

Showing 1 - 25

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