6295 Jimmy Carter Boulevard, Norcross, GA 30071, United States of America
#31 of 35 hotels in Norcross
Guests' ChoiceBased on 336 hotel reviews
4.0Cleanliness
4.8
Comfort
4.8
Location
5.7
Facilities
4.7
Staff
5.8
Value for money
5.1
Free WiFi
4.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 2, 2023
Kimberly
United States of AmericaI checked in around 10pm, after the office was already closed. When I entered my room, I was immediately disappointed and a bit worried. The TV was off the bracket on which it had been mounted to the wall, and sitting on the small dining table. Also, there were no pillows on the bed. I called the courtesy officer to let him know. He said he'd help me find another room. The second room he showed me had no bathroom mirror, or any mirror in the room. The third room had a mirror, pillows, and the TV in place on the wall. He picked up an apparently used bar of soap off the kitchen floor when I pointed it out to him. He went to find a microwave because that wasn't in the room like it should have already been. Then he had to bring me a new TV remote because the one in the room was broken. The room had only 2 pillows for a full size bed, and the blanket was thin as a sheet. There was a cook top but no pans or utensils for cooking. The floor could have really been scrubbed; I made the mistake of removing my shoes to walk around the room, and later when I got in the shower, my feet immediately left dirty prints on the shower floor. Two of the rooms I entered had a distinct smell of marijuana in them, one much stronger than the other. I walked around the exterior of the place and in several places is smelled of urine. Overall though, I don't even think I got what I paid for. It was a bit of a sorry stay.
The man who checked me in was pleasant and helpful to find me all the items that were missing from my room. Having a fridge was nice. The room appeared relatively clean. The water pressure was good. It was a place to sleep.
Stayed in July 2023
Reviewed: April 29, 2023
Lanetra
United States of Americathe bed was uncomfortable, there were no towels or rags upon arrival not even a trash can. criminal activity right next to my room. the stove barely worked
the covience of checking in
Stayed in April 2023
Reviewed: December 18, 2022
Benjamin
United States of Americavery poor house keeping, spent about 18 days in total, there wasn’t any change of bed sheets or spread not even a bath towels. The heater or air conditioning system not functioning. Top of the fridge were dirty for some reasons. no access for cleaning tool as well.
very great location and the structures including environment.
Stayed in December 2022
Reviewed: October 23, 2022
Courtney
United States of AmericaThere were people clearly hanging out looking for drugs, the police officer roamed the parking lot stalking guests and patrons alike. Upon check out, the couple next door began arguing then physically fighting and as we drove out I saw the woman was scantily covered with only a thing as she put her spouses items out ,all while a baby about the age of 3 wailed. It was a sad scene but unfortunately due to my recent eviction, might be a familiar one.
I liked that it was easy to find, the receptionist/security/concierge was very helpful but clearly doing more than one job. The information he provided was very helpful. The shower was interestingly modern and well used to make use of space. Thr toilet was a slow flush, there was hair in the sink and on the soap dish. The microwave still had food in it. The beds were very comfortable.
Stayed in October 2022
Reviewed: September 2, 2022
John
United States of AmericaBathroom kitchen area
I didn't have it. I left early
Stayed in September 2022
Reviewed: July 7, 2022
Kayla
United States of Americano air conditioning, shower door wouldn’t stay closed, and one of the sockets didn’t work
convenient
Stayed in June 2022
Reviewed: May 30, 2022
Vaughn
United States of AmericaThe kitchen really isn’t user friendly
I like the price
Stayed in March 2022
Reviewed: March 29, 2022
Luz
United States of AmericaBathroom was damaged, microwave outlet didn't work, and it small like every one who is staying in the hotel smokes pot, got lock out at night,key card didn't work,had to call someone to come and unlock the door, and it was 10:30 pm and it was dark.
Was Convenience guick stay.
Stayed in March 2022
Reviewed: March 10, 2022
Mamba1nygma
United States of AmericaPest control issues. Noise issues. Room quality issues
The staff was courteous.
Stayed in February 2022
Reviewed: February 25, 2022
Adebimpe
NigeriaAppliances and facilities are worn out from years of use. Stove, microwave, shower area, taps etc sould be replaced. The environment wasn't very hygienic as I could smell marijuana outside my room (even though I got a non-smoking room). I should have physically seen the rooms before booking/paying. I definitely didn't get value for my money.
The fridge and TV worked well.
Stayed in February 2022
Reviewed: February 14, 2022
Niyoka
United States of Americacheck in was not ready. the shower has mold all over it couldnt bath. Bed linen was still dirty cover in other people hair. and the heater did not work
nothing
Stayed in February 2022
Reviewed: February 7, 2022
John
United States of Americadrug dealers everywhere
not much
Stayed in February 2022
Reviewed: January 8, 2022
Sonya
United States of Americait had roaches and the sink was stopped up for 3 days before they came and fixed it
location was nice, plenty restaurants
Stayed in January 2022
Reviewed: October 5, 2021
Dejavu
United States of AmericaRoaches. Shower wasn’t clean. Seems like they don’t clean the shower or the head or wall of the shower.
Too many roaches. But service was good Besides the fact I had to purchase a lightbulb for the room. I mentioned it but no one ever came so I just bought my own bulb so it could see.
Stayed in October 2021
Reviewed: October 2, 2021
Karena
United States of AmericaThe shower was soooo moldy and gross I didn’t use it I checked out and showered at the gym
Stayed in October 2021
Reviewed: August 13, 2021
Kevin
United States of AmericaPeople.long wait to check in
Bed,tv
Stayed in August 2021
Reviewed: July 6, 2021
Heraclio
United States of AmericaI booked a 2 beds room..when I got there they didn't have one...I stay for 2 nights and they didn't clean the room for my second night there...not a good experience 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Stayed in July 2021
Reviewed: June 9, 2021
Lovonia
United States of AmericaBetter staff with respect for people and circumstances
Location
Stayed in May 2021
Reviewed: June 1, 2021
Tisshan
United States of AmericaStay at Horizon in less than 2 miles away. Rooms are clean and so is the pool. I'm checking in Thursday. Can't wait. it's $30 more but it's worth the comfort and sanity.
Stay at Horizon in less than 2 miles away. Rooms are clean and so is the pool. I'm checking in Thursday. Can't wait. it's $30 more but it's worth the comfort and sanity.
Stayed in June 2021
Reviewed: May 30, 2021
Fe
United States of AmericaI had to wait over an hour or more to get in a room and they do not charge me the correct price given by Booking.com. They charged 7 dollars more. Truly not satisfied when I showed the price and it was not corrected. The shower was moldy and I had to clean it
Access to gas stations
Stayed in May 2021
Reviewed: April 15, 2024
Mcclendon
United States of AmericaNo breakfast
Stayed in March 2024
Reviewed: April 11, 2024
Yokasta
United States of AmericaThere were roaches in the room. Mice were coming in the door at night. The grounds were very dirty. Sheets were dirty and stained. Bed was uncomfortable and lumpy. My room didn’t have a microwave when I got there so I had to request one.
The staff was wonderful though but the hotel itself was horrible experience for my family.
Stayed in March 2024
Reviewed: January 4, 2024
Aniece
United States of AmericaNothing
Everything especially in being able to make home cooked meals.
Stayed in January 2024
Reviewed: January 2, 2024
Canh
United States of AmericaEverything
None
Stayed in January 2024
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