1253 John Q. Hammons Drive, Madison, WI 53717, United States of America
#42 of 60 hotels in Madison
Guests' ChoiceBased on 268 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
8.6
Value for money
7.9
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Laura
United States of AmericaEverything was clean, comfortable, and welcoming. The complimentary breakfast had a lot of great choices, and the children liked the large pool area.
Stayed in March 2024
Reviewed: April 18, 2024
Anani
United States of AmericaNothing
I am a regular user for the Choices Hotel system so I what to expect. In general I select the location based on my needs
Stayed in March 2024
Reviewed: March 11, 2024
Ousman
United States of AmericaThe cleaners wake us up, so that they can clean the room. That’s not okay, they really disturb us.
The location and the inside of the building
Stayed in March 2024
Reviewed: March 3, 2024
Linda
United States of AmericaBeds were not as comfortable as most other hotels. My granddad bug bites after sleeping so not sure what that was about. Hopefully not bed bugs.
Nice pool, very accommodating staff, especially Indra. Needed directions to get a part for my key fob and she called the auto place to make sure they had what I needed.
Stayed in March 2024
Reviewed: February 14, 2024
Michael
United States of Americagood location
Stayed in February 2024
Reviewed: December 21, 2023
Christine
United States of AmericaThe hot tub wasn’t hot and a few of us were really looking forward to relaxing in it.
We liked the common areas for our multiple family gathering. We played cards & pool in the dining area. They really put a lot of effort into decorating festive for the holidays.
Stayed in December 2023
Reviewed: December 8, 2023
Tim
United States of AmericaThere was a family that had a birthday party in the pool area. They were very loud and very messy. The next morning, the pool area was not cleaned up. I felt the staff probably should have cleaned or checked the pool area while it was closed. In fact, my wife and I cleaned the restroom a little bit and picked up towels.
Everything was very nice. Loved the pool, wish for adults hour in this area. Breakfast was nice, and the happy hour was awesome
Stayed in December 2023
Reviewed: November 7, 2023
Karen
United States of AmericaThe walls were thin. We could hear our neighbors on the side of us as well as the neighbors walking in the room above us. Also not all of the tv stations were working.
There was ample parking and the rooms were clean. The staff was very friendly. Great breakfast!!
Stayed in November 2023
Reviewed: October 2, 2023
Bill
United States of Americawe ended up in a wheelchair room…no cupboard for dress and suit, someone at your end submitted my room as a wheelchair accessible and under name of William K instead of William Armstrong. The reception said you requested this room for us probably not knowing it was a wheelchair room. Staff were very helpful
great selection and ambiance.
Stayed in October 2023
Reviewed: September 23, 2023
Nayith
Colombiathe breakfast was the same the days we stayed
it was a good location
Stayed in July 2023
Reviewed: September 3, 2023
Lisa
United States of AmericaBreakfast was good!
Stayed in August 2023
Reviewed: August 12, 2023
Brandon
United States of AmericaI had to leave
Location
Stayed in July 2023
Reviewed: August 1, 2023
Douglas
BrazilPrice
Stayed in July 2023
Reviewed: July 11, 2023
Michael
United States of AmericaElevator
Great bed. Only downside elevator goes c slower than a snails pace
Stayed in July 2023
Reviewed: July 10, 2023
Cindy
United States of AmericaThe breakfast was good. We had a choice between eggs or pancakes. Fresh fruit was available. Also, I was able to check out later which took a lot of pressure off me.
Stayed in July 2023
Reviewed: July 9, 2023
Una
United States of AmericaCustomer service is great. Nice clean rooms. Good breakfast. Also offers coffee and tea all day in lobby
Stayed in July 2023
Reviewed: July 2, 2023
Darius
United States of AmericaShort hours for bar.
Pet friendly. Overall good staff. Exceptional bartender.
Stayed in June 2023
Reviewed: May 7, 2023
Ora
Israelbed felt very old, was uncomfortable
Stayed in April 2023
Reviewed: April 23, 2023
Debbie
United States of AmericaAround the pool there were small piles of hair someone pulled out from the pool and left sitting there. In my room some of the lights were not working as some of the outlets were not as well.
Staff was great, everyone was polite, nice and helpful.The waffles smelled delicious but I did not eat breakfast. The pool was nice, it looked a little cloudy though. The room was clean, spacious, and comfortable. Bed was definitely comfortable, I slept great. Room was quiet except for cleaning above me early on Friday morning. Very loud.
Stayed in April 2023
Reviewed: March 25, 2023
Linda
United States of AmericaLounge chairs in pool … plastic, hard and uncomfortable
Breakfast was awesome. Great hot food, good selection. Water in pool just perfect.
Stayed in March 2023
Reviewed: March 22, 2023
Michael
United States of AmericaA bit tough to find
Great water pressure. Very good breakfast
Stayed in March 2023
Reviewed: February 5, 2023
John
United States of AmericaLoud foot traffic in room above at 3:00 am, pillows too soft. That's it!
Very clean and neat, nice amenities (even a jacuzzi in the room, comfortable bed, nice TV, close to pool and parking all at a great price!
Stayed in February 2023
Reviewed: December 11, 2022
Victoria
United States of AmericaSometimes other guests are noisy but that's not the hotel's fault. Everything is quiet by 10 p.m.
This was a repeat visit and I appreciate the consistency. Rooms are always clean, breakfast is always good, front desk staff are always helpful.
Stayed in December 2022
Reviewed: November 21, 2022
Victoria
United States of AmericaNoisy guests stomping around the floor above me (not really the hotel's fault). Turned out to be a bus load of teenage boys.
Great breakfast! Included hot items like scrambled eggs, sausage, toast and waffles. Also liked thoughtful touches in the room like a clock radio and notepads/pens.
Stayed in November 2022
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