Reviews of Comfort Inn and Suites Near Lake Guntersville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
25775 John T. Reid Parkway, Scottsboro, AL 35768, United States of America
#2 of 8 hotels in Scottsboro
Guests' ChoiceReview Score
Based on 227 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
9.1
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Facilities
8.8
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Staff
9.0
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Value for money
8.6
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Free WiFi
7.5
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Reviewed: May 7, 2024
Hudson
United States of America2 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
Loved everything
Stayed in April 2024
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Reviewed: April 29, 2024
Jessica
United States of America4 Reviews8.0“Excellent will definitely stay here again.. Thanks”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I didn’t like the smell of the room. It smelt of urine. Now I just sprayed some Lysol around took the smell away for a while. But from was great and cleaned.
I loved the friendly staff. Ms Terry was very helpful with local locations and friendly and made sure we had everything we needed at check in, Breakfast was great and service was too. with friendly staff
Stayed in April 2024
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Reviewed: April 3, 2024
Cynthia
United States of America4 Reviews1 helpful vote8.0“It was good!”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Coffee needs improving very weak!
It was clean and the staff was friendly.
Stayed in April 2024
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Reviewed: March 26, 2024
Mynor
United States of America16 Reviews1 helpful vote8.0“Comfortable safe place to take a break in a long trip.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
the entrance road
After a long drive, it was nice to find a safe place for family to stop and rest. The road entrance was not the best but the hotel and the staff was friendly. I take this road often so I will use this hotel again.
Stayed in March 2024
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Reviewed: March 19, 2024
Chris
United States of America2 Reviews10“Enjoyable”- • Leisure trip
- • Couple
- • King Room - Disability Access/Non-Smoking
- • Stayed 2 nights
Nothing. Had a very comfortable stay.
Very friendly staff. Good breakfast. Comfortable facility
Stayed in March 2024
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Reviewed: February 26, 2024
Linderman-hosier
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The pool could have been warmer. Wish they had a hot tub
Really good all together
Stayed in February 2024
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Reviewed: February 23, 2024
Adam
United States of America87 Reviews9 helpful votes9.0“Comfortable and great-value accommodation”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
Easy and convenient
Stayed in February 2024
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Reviewed: February 18, 2024
Melissa
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was good , especially biscuits & gravy
Stayed in February 2024
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Reviewed: February 7, 2024
Alward
United States of America2 Reviews10Exceptional- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Esther was wonderful! She helped us so much and was an absolute pleasure ! All the staff members were friendly and helpful but Esther really went above and beyond.
Stayed in February 2024
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Reviewed: January 28, 2024
Hall
United States of America2 Reviews10Exceptional- • Couple
- • King Room - Disability Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Friendly staff
Stayed in January 2024
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Reviewed: January 2, 2024
Angela
United States of America2 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Like most places, it appears that the staff is short handed
Great hotel for the area. Pet friendly. Friendly staff
Stayed in December 2023
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Reviewed: November 23, 2023
Luiza
United States of America4 Reviews8.0“Good hotel but need better staff training for excepcionals situations”- • Leisure trip
- • Couple
- • King Room - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The fire alarm went on around 11:30pm and kept on for at least 1h. I understand that was on because the fire department took too long but the hotel didn’t offer us any kind of comfort compensation. It was cold and raining, and they could offer some blankets, snacks or maybe even a hot chocolate since didn’t have any smoke or fire.
Very clean and comfortable. Near the Unclaimed baggage store that was the place I wanted to go in Scottboro.
Stayed in November 2023
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Reviewed: November 10, 2023
Zen
Canada2 Reviews8.0“Nice place but do not pick it for the charging station”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The main reason we picked this hotel was that it was offering a station to charge an electric car. It was not mentioned that it was not free (as a matter of fact one of the most expensive we have seen so far). And when we asked the lady (she was nice) at the desk for information she explained that it was an independant company and that she had no access to it. Of course, it was not working and when we checked on the app Plugshare to find another one (there are none), it appeared that it was also down one month earlier. My point... remove from your amenities the mention for electric car.
Breakfast nice, comfortable beds, spacious room
Stayed in November 2023
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Reviewed: November 5, 2023
Lauren
United States of America13 Reviews9.0“Great place if need a place to stop, really enjoyed the large room and comfortable bed.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Fitness room not well equipped, No free weights or other equipment other than 3 machines and a universal weight station.
Room was a great size with king bed, bed was very comfortable. Lemon infused water and tea in lobby was very good.
Stayed in November 2023
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Reviewed: September 18, 2023
Vicky
United States of America1 review8.0“Allover great place except front desk”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Better signage, hard to see Front desk lady was not very friendly
The breakfast was great. The room excellent.
Stayed in September 2023
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Reviewed: August 30, 2023
Hj-nl
Kenya68 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Carpet in the elevator, smelly.
Breakfast was good
Stayed in August 2023
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Reviewed: August 29, 2023
Jennifer
United States of America26 Reviews3 helpful votes10“One of the best hotels and staff ever!”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Thank you, Mrs. Terri, Esther, Cindy, Bailey & everyone in housekeeping, Gage, and Jay. You all made my work trip perfect! Everything about this stay was amazing. This hotel is a hidden gem. I took a staycation from the Huntsville/Decatur area to handle Zoom call interviews, etc. It was quiet, immaculately clean, comfy, well-air conditioned, beautiful (amazing outdoor area with flowers, a pergola, and hummingbird feeders)—and it’s an ideal place to do business, relax, have a wedding, etc. AND unlike many (even nice) hotels these days, there is zero smoke or marijuana smell, and that was so refreshing. Instead everything smelled so clean and cared for with love and the utmost professionalism. One of the most professional and friendly staffs—and a great breakfast and a bonus of not only coffee 24/7 but lemon-infused ice water and delicious SWEET TEA in their spacious lobby area! I will definitely be a repeat guest. God bless you all and thank you for everything!
Stayed in August 2023
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Reviewed: August 13, 2023
Cynthia
United States of America4 Reviews1 helpful vote9.0“Overall it was good!”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room ac cooled but it did not seem like it was pulling the humidity out. There was a sticky feeling and musty smell about the room.
The staff was very friendly and helpful. The breakfast was good! Loved there were more choices other than pastries and cereal.
Stayed in August 2023
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Reviewed: August 7, 2023
Andy
United States of America3 Reviews9.0“Clean and comfortable hotel with friendly staff, great location and good food!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The drain in our bath was slow but eventually drained. The people in the next room were quite noisy for about an hour before r so but we didn’t bother to call and complain. The clerk at the desk when we checked out assured us that they would have taken care of it had we called.
Very pleased with this Comfort Inn. Location was great with clean rooms and friendly staff. The breakfast was probably the best continental breakfast of any hotel we have ever stayed at.
Stayed in August 2023
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Reviewed: August 4, 2023
Ulf
Germany68 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Disability Access/Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
All Equipment in Fitness room need to be updated. Aircon in rooms are noisy.
EasyJet to reach on Highway
Stayed in July 2023
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Reviewed: July 30, 2023
Steven
United States of America1 review9.0“Very impressed, recommend, and will stay at Comfort Inn in the future”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Rooms, house keeping, breakfast, and willingness to answer questions and provide advice
Stayed in July 2023
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Reviewed: July 24, 2023
Alyson
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Disability Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room we stayed in had a damp feeling too it.
The breakfast was really good and the staff was very helpful.
Stayed in July 2023
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Reviewed: July 9, 2023
Levi
United States of America1 review10Exceptional- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Food was great everything was wonderful. We had a good time. Comfortable
Stayed in July 2023
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Reviewed: June 20, 2023
Lisa
United States of America20 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
When you walked in it was musty smelling. It was musty on the 1st, 2nd and 3rd floors. (We stayed on the 2nd and 3rd floors) It was not musty in the rooms.
Breakfast was ok. Coffee, tea and water were out. Beds were comfortable and clean.
Stayed in June 2023
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