9100 Lyra Drive, Columbus, OH 43240, United States of America
#81 of 148 hotels in Columbus
Guests' ChoiceBased on 238 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
7.8
Staff
8.3
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Sarah
United States of AmericaI was upset when I went down for breakfast and realized it wasn't complimentary. I've stayed at this hotel 4 or more times and it's always been included in the room. The sad this is I wasn't even told this when I checked in.
The beds were very comfortable and the rooms were very clean!
Stayed in March 2024
Reviewed: April 8, 2024
Jodi
United States of AmericaThe chlorine in the pool was so strong we were unable to swim during our stay.
The room was large and very accommodating!
Stayed in March 2024
Reviewed: April 8, 2024
Mike
United States of AmericaN/A
The cleanliness and the location
Stayed in April 2024
Reviewed: March 28, 2024
Elizabeth
United States of AmericaOur room could have used a better cleaning, the hallways had carpet that appears to be lifting, and there was always a huge puddle of water from the pool to the elevator with no wet floor signs present.
The staff members were all incredible. For the most part, everything was well taken care of and clean.
Stayed in March 2024
Reviewed: March 19, 2024
Danita
United States of AmericaThe hot tub didn't work
The pool was nice
Stayed in March 2024
Reviewed: March 9, 2024
Brentaya
United States of AmericaReally no complaints
The pool stayed open til midnight
Stayed in February 2024
Reviewed: March 4, 2024
Megan
United States of AmericaWe wish that the restaurant downstairs had an actual kids menu for dinner at least. It sucked having to leave at 9PM to go get dinner when driving 2 hrs already to get there.
The location is amazing! My kids absolutely loved the pool and the variety of restaurants nearby to choose from. The bed was comfortable and the pull out couch was definitely a nice little bonus. The way the towels were folded on the jacuzzi tub was SUPER cute!
Stayed in March 2024
Reviewed: March 4, 2024
Mathew
United States of AmericaNeeded more shampoo and conditioner and body wash in the shower. Bar stayed open to late so there was a lot of noise of people drunk in the hotel. Hotel jets didn’t work
The bed was nice
Stayed in March 2024
Reviewed: February 19, 2024
Tanisha
United States of AmericaSome stains in the bedding and carpeting
Really loved the decorations, very modern and clean, pleasing to the eye. All staff encounters were very pleasant. Great value! Enjoyed the room and shower very much!!! The property offered a lot of convenient amenities to enjoy.
Stayed in February 2024
Reviewed: February 8, 2024
James
United States of AmericaN/A
I loved the room especially the bathroom. They had a mirror speaker that I have never seen before and that was pretty cool. The room had two flat screen TVs and was very clean. There was no noise of kids running around or anything else. We really enjoyed our stay. Staff was fast and efficient.
Stayed in February 2024
Reviewed: January 29, 2024
Taqueedis
United States of AmericaThere was no maintenance and no management
Very clean
Stayed in January 2024
Reviewed: August 21, 2023
Gian
ItalyBad wifi connection. The phone was connecting but disconnecting itself every 2 minutes, then reconnecting again. The LapTop could never connect.
Very close to shopping mall. Nice and large room. very clean. nice and large free parking at the front.
Stayed in August 2023
Reviewed: August 1, 2023
Christina
United States of AmericaHot tub jets did not work and there was something floating on top of water. Pool was cloudy.
Good coffee in lobby. Staff was friendly.
Stayed in July 2023
Reviewed: July 23, 2023
Tulann
United States of AmericaWhen asking the lobby clerk for towels and wash cloths she said that housekeeping would bring them and we didn’t get them until after 1pm.
Room was great! The breakfast was awesome! We slept like babies!
Stayed in July 2023
Reviewed: April 21, 2023
Filibien
United States of AmericaNice and clean, i Liked the mirror speaker in the bathroom 😂 , i didn’t stop listening to music while taking a bath. Suite quiet, i think it’s a very nice place to stay.
Stayed in April 2023
Reviewed: April 17, 2023
Douglas
United States of AmericaPhones didn’t work in my room .
Staff was awesome and Andrew at the bar was the coolest !
Stayed in April 2023
Reviewed: April 3, 2023
Lori
United States of Americano complimentary water bottles in room
great location
Stayed in April 2023
Reviewed: March 26, 2023
Erica
United States of Americathe breakfast selections
the cleanliness and the location
Stayed in March 2023
Reviewed: February 16, 2023
John
United States of AmericaLobby was dirty. Floor not clean
Room was nice. Staff was very nice
Stayed in February 2023
Reviewed: December 29, 2022
Rachael
United States of Americarenovations
renovations going on at property but noise was not an issue
Stayed in December 2022
Reviewed: October 19, 2022
Kleinknecht
United States of AmericaRoom 311 has an exhaust fan that runs all night that sounds like a lawn mower
Hotel was clean, staff was friendly
Stayed in October 2022
Reviewed: July 19, 2022
Rodney
United States of AmericaThe only "issue" I experienced was some kids messing around in the hallway. Someone banged on our door around 2:00 am. I just so happened to be awake and near the door when it happened and I looked through the peep hole to see some kids, maybe 14-16 years old running away. Nothing against the Hotel managers or staff and I laughed about it the next day with my wife who was asleep at the time it happened but some other people staying there may not have found the humor in it.
Staff was extremely courteous and helpful. The room was clean and the utilities all operated to expectation.
Stayed in July 2022
Reviewed: July 6, 2022
Tamika
United States of AmericaThe spa/hot tub was still under repairs.
The comfort, peace and quiet, location, size of room and staff.
Stayed in July 2022
Reviewed: June 27, 2022
Tamika
United States of AmericaThe jacuzzi was out of order.
Size of the room, quiet, clean and nice amenities.
Stayed in June 2022
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