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  5. Reviews of Palm Inn Hotel near Tyler Mall Riverside

Reviews of Palm Inn Hotel near Tyler Mall Riverside This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10518 Magnolia Avenue, Riverside, CA 92505, United States of America

#20 of 24 hotels in Riverside

Guests' Choice

Review Score

Based on 122 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    6.6

  • Facilities

    5.8

  • Staff

    7.0

  • Value for money

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Burn marks in the sheets, random stains on the walls and thumb tacks in the ceilings, rooms smoke detector looked to be ripped from the ceiling

    Mostly quiet and the employees were friendly

    Stayed in April 2024

  • Reviewed: April 22, 2024

    5.0
    Fair
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Missing Items: 1) No nightstand lights - took us awhile, but we figured out the lights in the ceiling on each side of the bed served as substitutes. 2) No telephone in the room. (I suppose since everyone has cell phones these days, they figure room phones aren't necessary.) 3) No Kleenex - although there was an empty dispenser in the dressing area. 4) No (almost) shower handle. (It came off in our hand every time we turned the shower on - luckily, we were able to put it back on. 5) No coffee maker - I believe there may be coffee in the lobby, but I didn't check to see. We were right next door to Del Taco, so I got my morning coffee from there. 6) There was one tiny bottle of Shampoo/Conditioner, one miniature bar of soap and no travel size hand/body lotion - I always bring my own toiletries when traveling, so this wasn't a big issue. 7) NO SMOKE DETECTOR - saved this one for last, cuz in my opinion, this was the biggest issue. I'm pretty sure this has got to be some kind of code violation, not to mention a safety risk - no detector, but the wires were there, just dangling from the ceiling . . . 😳

    We stayed 3 nights in January 2024. The rate was reasonable and competitive with other hotels in the area. The staff was friendly and helpful when we needed towels, ice, etc. They allow pets, if you have any. Although there is a separate fee and deposit. The room was fairly large and in a little alcove, providing privacy with little to no foot traffic going by our window. (There was one other room beyond ours,) Room was by the pool, which would be nice in warm weather - however the pool was closed during our stay. The hotel itself is in an "Okay" area - not the greatest, but the police station is right next door, so there's that. The room had a king size bed and was clean and comfortable enough - there was only one set of towels (for a double room) - but that was remedied with a quick request at the front desk. The fridge, microwave, large flat screen TV, and heat/air worked fine. However, we did notice a few things were missing. I've listed those separately.

    Stayed in January 2024

  • Reviewed: March 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is a female that works in the morning.Almost every day I believe she is mexican. She is very rude and judge mental. I never have problems here.The staff is really nice to me and always works with me with whatever issues I do have period but there is an incident.A few years back that I had with her and she seemed to hold this grudge this whole time and gives me nothing but a hard time.Every time I come here she's the only one I have a problem with

    I like the price in the cleanliness.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    5.0
    Low standards staff is rude
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Not too much

    No breakfast, a lot of homeless roaming around

    Stayed in January 2024

  • Reviewed: February 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    In the profile it mentions that they speak Spanish and it is not true.

    Stayed in December 2023

  • Reviewed: February 4, 2024

    5.0
    Well it was just at night for about 4 or 5 hours waiting for a flight it was good TV were good every
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Is the vet if that room said jacuzzi tubs that'd be nice

    Customer service all the rooms are like not necessary remodeled but I mean the beds are still like new and the walls do have a nice thick coat of paint on them floors excellent as far as bathroom plenty of an essentials or whatever and as well as the bachelor it was nice

    Stayed in January 2024

  • Reviewed: January 15, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard, and some of the other guests were obnoxious.

    The staff was nice and helpful.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    4.0
    Too many tweakers outside at every hour! Sketchy hotel in general!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I received a call from Singapore and they had told me that I had cancelled my reservation but I never called them in the first place! When we called the guy back he told us okay we will give you back your room, like how does that happened ? If I was to lose that room they would’ve refunded all that money! So in general look at the reviews before you book this hotel & the door only had 1 lock and at the bottom of out door had a lil gap & the curtains didn’t close all the way!

    Nothing

    Stayed in January 2024

  • Reviewed: December 5, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty and cockroaches crawling everywhere ven on the table I was going to eat on they just kept común out from where ever in the room

    The location

    Stayed in December 2023

  • Reviewed: November 23, 2023

    6.0
    Sometimes you get what you pay for
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    place was dated only a single small towel each.sink had no strainer and a hair ball backed up and floated to the top.saw two crawling insects in the bathroom.I reserved two beds but got a single queen.

    AC and heat worked sheets were clean.hot and cold water worked.there was toilet paper and it flushed.location is good plenty of places to eat and the tv had adequate amount of channels.bed was comfortable.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    5.0
    Needs a lot of TLC
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t feel safe,,somewhat noisy Wall paper in the bathroom was peeling bathtub seemed dirty/ stained

    Stayed in November 2023

  • Reviewed: November 17, 2023

    5.0
    Wouldn’t recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    I didn’t like the environment that we was in also we had to change rooms due to the room not having a microwave and refrigerator. My kids are allergic to kids and there was cats everywhere.

    The location made the stay worth it but I would not return.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    4.0
    Roaches in the bathroom.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were roaches in the bathroom. Large and small ones. They originate from the pipes and crawl all over. There were many in the tub and I had to kill at least 5 when I arrived and in the morning while using the restroom.

    It was premixed well.

    Stayed in November 2023

  • Reviewed: May 3, 2024

    1.0
    Didn’t feel safe, we left after just one night even though we had paid for two nights.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Way too many people just hanging out and lot was very dirty

    The place was very dirty and it appeared to be one of those hotels that allows people to live there.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    1.0
    Horrible
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The dirty sheets, customer service and above all , the roaches.

    Not one thing.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    1.0
    Very Poor
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not like much about it

    The price that's it

    Stayed in April 2024

  • Reviewed: April 4, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A pipe began leaking in the bathroom the ceiling and it flooded the bathroom

    A pipe started leaking in the bathroom and flooded the bathroom

    Stayed in April 2024

  • Reviewed: March 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff all good

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    It was a good place for the money!!
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It looks a little too out of stile.

    It was a good experience thanks!!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    1.0
    Cockroach Motel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cockroaches, broken toilet seat, string smell of cigarette smoke, blood on the lamp, feces on the "clean towel". There was no fitted sheet on the bed, only a flat sheet, and a missing pillow.

    Nothing. This was the worst motel experience that I've ever had. I woke up at 5 am because I wanted to leave so badly.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There where 2 roaches in the room the room was dirty when we arrived at 3:30 and check in time was at 3

    Location was fair

    Stayed in March 2024

  • Reviewed: February 27, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It had roaches in the bed and walls and coffee pot 27 Dollars isn't enough for compensation

    Stayed in February 2024

  • Reviewed: February 26, 2024

    2.0
    The location is perfect. But it’s ghetto basically and the bed bugs did it for me.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of homeless walking around. Suspicious activity as well. Too many people on property. Got attacked by bed bugs as well.

    I work for Uber so it was a great location to work from.

    Stayed in January 2024

  • Reviewed: February 20, 2024

    1.0
    Booking.com should blacklist this place.
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t even stay.

    Nothing we didn’t even stay.

    Stayed in February 2024

Showing 1 - 25

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