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  5. Reviews of Extended Stay America Suites - Kansas City - Country Club Plaza

Reviews of Extended Stay America Suites - Kansas City - Country Club Plaza This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4535 Main Sreet, Kansas City, MO 64111, United States of America

#103 of 114 hotels in Kansas City

Guests' Choice

Review Score

Based on 166 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.5

  • Location

    7.6

  • Facilities

    5.8

  • Staff

    7.6

  • Value for money

    6.1

  • Free WiFi

    5.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    5.0
    Have told family and friends don’t stay here
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Grab n go breakfast only until 930 am

    Not much

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    It was acceptable. I slept well.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Street repairs and nothing in the kitchen.

    Location to my family member.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    5.0
    Ok
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast

    Convenient

    Stayed in April 2024

  • Reviewed: December 30, 2023

    5.0
    Besides the people in the room above mine arguing and fighting, I had a peaceful night.😒
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location, location, LOCATION!!!!! Perfect location

    Stayed in December 2023

  • Reviewed: November 25, 2023

    6.0
    It was ok Elevators were a little slow and a little Oder in the hall ways
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not eat breakfast n n

    Stayed in November 2023

  • Reviewed: July 30, 2023

    7.0
    Good not exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    check in wasn't real welcoming. Building was confusing.

    Was ok

    Stayed in July 2023

  • Reviewed: June 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night

    It wasn't the most comfortable. It would have been nice to have the kitchen area for a longer stay, but we didn't need it for our purposes.

    We mainly stayed here because of the location and didn't spend much time in the hotel.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Concern with the residents.

    Location

    Stayed in May 2023

  • Reviewed: February 20, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Breakfast was just individually wrapped muffins, granola bars, and instant oatmeal and the coffee machine was broken. The beds just had two cheap pillows and a very thin blanket. One of the worst nights sleep I've had at a hotel.

    Staff was friendly and helpful.

    Stayed in February 2023

  • Reviewed: February 17, 2023

    7.0
    Ok stay
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like there breakfast just basic lit things that you can pick up at a gas station

    That it was close to alot of places.

    Stayed in February 2023

  • Reviewed: August 22, 2022

    5.0
    Okay
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I accidentally left my iPhone charger plugged into an outlet in the room we were staying in once I realized I had left it I went back to retrieve it and was advised by the front desk staff it had not been turned it.

    location

    Stayed in June 2022

  • Reviewed: August 1, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast and of snacks

    Cleanes of the hotel

    Stayed in July 2022

  • Reviewed: June 9, 2022

    6.0
    convenient place to sleep
    • Business trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms very very dated. computer issues prevented check in. staff handled it well. but really…

    convenient to meetings.

    Stayed in June 2022

  • Reviewed: May 17, 2022

    7.0
    Overall a good place for the money and staff were very pleasant and helpful.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights

    The fire alarm that went off for over an hour causing the elevators not to work, causing me to have to carry all our luggage down the stairs (5-6 trips) to check out.

    Stayed in May 2022

  • Reviewed: May 12, 2022

    7.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Hated the Bathroom, especially the bath, yukey and out dated. Toilet very loud flush, it scared me the first time I heard it.

    I liked my room, it was comfortable, and had lots of cabinet space. The Laundry room was nice and clean, staff was pleasant.

    Stayed in May 2022

  • Reviewed: December 17, 2021

    4.6
    Disappointing
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Key pads to get into building did not work had to wait til someone was leaving Pillows were flat as pancakes Marijuana smell throughout hotel in hallways and when running exhaust fan in bathroom it free marijuana fumes into room giving us headaches Staff new about it said they asked him to leave Website said breakfast no breakfast Getting to hotel was difficult was on main st by plaza but over priced for this hotel a lot of transients and sketchy people living there did not feel safe

    Staff was friendly and accommodating

    Stayed in December 2021

  • Reviewed: November 28, 2021

    7.0
    Good for the price
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    but hotel was dated, and very heavy Marijuana smell on the 3rd floor. Even though the price was right the quality of the hotel was not equal to the area.

    Staff was extremely friendly. Price was inline with the area,

    Stayed in November 2021

  • Reviewed: August 26, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floor was VERY sticky in my room and it didn’t seem like the best of neighborhood to no have a gated parking area. Saw a couple cars with windows busted out down the block and the view from our room was a trashed little area with graffiti all over. I payed over $200 for this room that felt like a $20 room.

    Location in relation to the Riot Room

    Stayed in August 2021

  • Reviewed: July 11, 2021

    5.0
    I reserved a king bed online and my receipt said I was booked for a queen. The bed was clearly a full, and I own a queen
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The outdoor entrances smelled of smoke and marijuana.

    The location

    Stayed in July 2021

  • Reviewed: July 5, 2021

    5.0
    Over twice the price it should be
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door slamming & loud hallway conversation into the wee hours. People holding the elevator so long you take the stairs instead. Weak breakfast options. Almost nothing provided.

    Comfortable bed, free parking, good location, & friendly staff

    Stayed in July 2021

  • Reviewed: May 26, 2021

    7.0
    Mediocre
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clerk was in the phone, while it was on speaker the person calling used a lot of profanity. Clerk continued conversation disrespecting the customers in the lobby by ignoring them until call ended.

    Location

    Stayed in May 2021

  • Reviewed: May 20, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair in the bed and in the dresser draws. The TV remote didnt work and the water took a while to get hot

    Bed was big and comfy. Quiet neighbors

    Stayed in May 2021

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated, seemed sketchy but in reality we had no issues.

    Price - it was a deal compared to surrounding properties Staff was awesome

    Stayed in April 2024

  • Reviewed: April 9, 2024

    3.0
    Not the worst
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is in rough shape. Our room was clean for the most part. The positives of the room were towels were soft water pressure was strong and the toilet paper was really good. There were quite a few questionable looking people in the parking lot and our room was right next to an area where multiple people all night long were smoking either cigarettes or marijuana that drifted into our room with the air conditioning on. I did not feel safe letting my 13 year old daughter walk around alone. And the breakfast was pretty much non-existent. It was prepackaged muffins granola bars and coffee.

    The location of the hotel was great. It was one block away from a really nice park with walking path and fountains. It was three blocks away from the country club shopping area. Close to a couple churches and starbucks.

    Stayed in April 2024

Showing 1 - 25

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