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  5. Reviews of Comfort Inn & Suites North Little Rock McCain Mall

Reviews of Comfort Inn & Suites North Little Rock McCain Mall This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3915 McCain Park Drive, North Little Rock, AR 72116, United States of America

#4 of 26 hotels in North Little Rock

Guests' Choice

Review Score

Based on 212 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.6

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    9.0
    Friendly staff and clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast could have been better.

    It was very clean. The location was very good. Very close to the mall and restaurants.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly Staff

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel clerks were so nice that i wasn't afraid of being there

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff and house keeping are always nice.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    I was comfortable, got some sleep, excellent
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. It was good.

    Very good. Filled me up.

    Stayed in April 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Very great staff very nice clean rooms great breakfast will stay again

    Stayed in November 2023

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    I recommend
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    In our initial room after being in the room for only 30 minutes we killed 4 roaches. I was extremely pissed after being on the road and was ready to relax. I was afraid to take the roaches home. I notified the front desk person who apologized but advised they did not have anything comparable to our room available. We had to drag all of our luggage back to the car. We slept in our clothes and on top of the bedding with two lights on. The next day I was moved to a different room. The new room was bug free, but there hairs on the bathroom floor and towels. I did not care because I brought my own towels and at least I did not see one roach in the new room after staying for a week. The place looks really clean and I can tell the staff makes efforts to keep the place clean. The gym, laundry facility and pool area was clean. I also suggest a change machine be provided in the laundry room.

    Breakfast is good, they have waffles, toast, bagels, boiled eggs, yogurt, fruit, oatmeal, tea, juice, coffee and milk. They also had biscuits and gravy, cheese omelettes and sausage links. Everything you need to have a decent breakfast, this saved us about $30 per day since we did not have to purchase breakfast and snacks. They also had complimentary lemon water in the lobby. I also liked that the staff refreshed the rooms daily with towels and removed trash.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    We will stay at this property when we visit.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    great selection

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Family
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    It is a little hard to get too, luckily we have stayed there before and have learned how to maneuver over to it.

    The motel was clean and comfortable. The staff was very friendly.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    It is what I expected.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    10
    Great location for Thanksgiving
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was way too cool for the grandkids to use. That was a disappointment. The pool was one if the reasons we chose hotel vs vrbo.

    Needed 3 rooms for family for Thanksgiving and they were able to accommodate all of us together on same floor. It was clean, had good beds, and the kids enjoyed the breakfast. The location was perfect for us since it was close to my mother's assisted living facility.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Robin is amazing! The place is great for the price. Great breakfast and super friendly staff!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Robin at the front desk rocks! We found a bed bug and took a picture and didn’t want a big deal just to be moved and Robin moved our rooms then upon check out they refunded my money. As someone who travels a lot for sports, the customer service was top notch! They asked were we ok and even paid for us to wash our blankets there. I will still be back to the location to stay even after this small issue.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    no bad things

    Great Breakfast. My handicapped husband fell when transferring to get in the bed. The staff called emergency responders who came immediately and helped him into bed!

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    Well turn to stay again one day
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The location was great and great service

    Stayed in October 2023

  • Reviewed: October 15, 2023

    10
    Will definitely stay again
    • Business trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Best ever employees

    Stayed in October 2023

  • Reviewed: September 11, 2023

    9.0
    We are here often. Close to family. Our “go to” place.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location and price.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights

    no closet, no iron

    proximity to highway, friendly staff, good breakfast

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    A few maintenance problems that needed resolved. Breakfast could have been better. but after all it was free

    Stayed in July 2023

  • Reviewed: July 31, 2023

    9.0
    It was a nice getaway.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was very good! The coffee was very hot and had good flavor.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The desk clerk, Sean was very helpful during check-in. There was an error in our reservation, but overall this was a good hotel stay.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Overall, this was a nice experience in a pretty setting.
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to change rooms due to a squeaky air conditioner. The clerk was very nice and this wasn’t too inconvenient. Our next room did not have enough toilet paper so we had to go to the front desk and ask for some. That was kind of inconvenient. The smoke detector flashed intermittently and because I sleep so lightly, it disturbed my sleep. My husband didn’t notice it.

    The property was pretty and well maintained. It was very quiet. We didn’t hear the other guests at all! Our room was pretty and spacious. It felt like home. The staff was very friendly.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    10
    Nice Room
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was PACKED in the morning. Everyone fighting over whatever food remained. I wasn’t there late either, like 8am.

    The room was very clean. The bed was very comfortable. I couldn’t hear the people next door through the wall . The young gentleman at the front desk was very helpful when we’d request towels.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    It was comfortable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast

    Clean environment and friendly staff

    Stayed in July 2023

Showing 1 - 25

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