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  5. Reviews of Extended Stay America Suites - Nashville - Airport - Music City

Reviews of Extended Stay America Suites - Nashville - Airport - Music City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

727 Mcgavock Pike, Nashville, TN 37214, United States of America

#178 of 197 hotels in Nashville

Guests' Choice

Review Score

Based on 345 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.6

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.4

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 13, 2023

    7.0
    Ok
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room ambience to be improved

    Place and staff

    Stayed in October 2023

  • Reviewed: October 4, 2023

    5.0
    It was ok, but I wouldn't stay there again.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    A clean room would be nice. We had cobwebs, a very filthy carpet, toilet base was dirty, air conditioner/heater screens were filthy, etc. etc. Also, just about every morning there was vomit in the parking spaces.

    Stayed in October 2023

  • Reviewed: August 28, 2023

    7.0
    Could have been better
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Something sticky on the floor in the restroom. Looked like dog crap but it wasn't. The outlet for the television didn't work so my husband scooted the chest of drawers over to use the outlet at the table. Beds are very hard. Residents near us smoked pot ALL THE TIME. A pool would be a great addition.

    Great location. I like the fact that we had a refrigerator and microwave although the microwave was very stained.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    7.0
    It served it's purpose....
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    The room was a little dated - the bathroom could be touched up a bit (the shower curtin rod was rusty, the tops of the walls in the shower needed to be cleaned a little better). The bed sheets weren't the best. The room had a small kitchen with apartment size refrigerator and when we opened the door, it started making a clicking and it never stopped. Not sure what happened but it was very annoying especially at night.

    The room had plenty of space for 2 people. Beds/Matress was ok - a little lumpy but the pillows were great! The towels were very nice as well.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    6.0
    Hoped for a better stay
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable as well as the pillows The floors were polished yet not swept. The bathroom was not clean with old fixtures with rust

    Location and the rate

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Okay. Noisy at times with weekly or monthly stay guests.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Sewer gas smell came into bathroom. Building under construction.

    Location to airport

    Stayed in August 2023

  • Reviewed: July 31, 2023

    5.0
    Won't stay again
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Blood stains on sheets Smears on wall Mold in bathtub No good breakfast, cereal bars and coffee in lobby.... Wifi not working

    Stayed in July 2023

  • Reviewed: June 30, 2023

    6.0
    It was an ok place
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's not that we didn't like anything it's just that it was only standards nothing special no perks not a very exciting breakfast and the desk people were just kind of blah

    There was no breakfast so to speak there was coffee and juice and some grab and go breakfast snacks muffins and granola bars

    Stayed in June 2023

  • Reviewed: April 18, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs a few upgrades.Booked a King room and got a full size bed

    It was convenient for both my husband and I to get to work

    Stayed in April 2023

  • Reviewed: November 9, 2022

    5.0
    Employees need to be trained better.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Could not get a clerk for over 15 minutes. Went to look for someone. Couldn't not find anyone. Used the emergency phone outside and was told she had never left the office....(She wasn't aware that I had walked all the way to the back of the office, past the bathroom and the supply room thinking she may have been hurt and saw no one) Then she charged me for a room II had already paid for on Booking.com. because she said she didn't see it on her site.

    Nice sized room. Very clean. Quiet.

    Stayed in November 2022

  • Reviewed: July 27, 2022

    5.0
    Would not go back at all
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Dirty in and outside.

    Nothing really special and expensive for what it is.

    Stayed in June 2022

  • Reviewed: July 10, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Kitchen cabinets and freezer were filthy!! No coffee maker or any utensils.

    Location was good. Beds were comfortable.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    5.0
    I do not blame Extended Stay. Mix ups happen and they went out of their way to make things right
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room had not been cleaned. The staff at Extended stay could not have been nicer and since there were no other rooms available offered to refund our money and find another room in the area. I have gotten nothing but kindness and helpfulness from Extended Stay. I have gotten nothing but the run around from Booking.com about getting our refund. I am hopeful I will receive it and hope to get a response from Booking.com.

    Stayed in June 2022

  • Reviewed: June 28, 2022

    7.0
    convenient
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    ants, spiders!!!! fire alarm going off for no reason

    convenience

    Stayed in June 2022

  • Reviewed: June 26, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything could have been cleaner

    Close to airport

    Stayed in June 2022

  • Reviewed: June 19, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor wasn’t clean but hotel was fine for a quick one night stay.

    Close to airport

    Stayed in June 2022

  • Reviewed: June 19, 2022

    5.0
    Would not recommend this hotel.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The non-smoking room reaked of cigarette smell. The sink in the bathroom had a big blob of toothpaste in it. One corner of the room smelled like urine.

    The desk staff were very good. They were helpful and friendly.

    Stayed in June 2022

  • Reviewed: June 12, 2022

    5.0
    ummmm very undesirable
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    i didn’t like that the utensils and bowls plates cups etc weren’t already in the room you had to ask for them. someone tried getting i to our room the first night here. We had ants and spiders in our room and the beds were very uncomfortable.

    I liked the kitchen area

    Stayed in June 2022

  • Reviewed: June 7, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It needs some maintenance on the in side of rooms and outside

    It was right price

    Stayed in May 2022

  • Reviewed: May 30, 2022

    5.0
    We needed to stay at the airport for an early flight, so it was good enough for that.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    No amenities in the room. A coffee maker would have been an improvement.

    The person at the front desk was very helpful and nice.

    Stayed in May 2022

  • Reviewed: May 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was pretty small and could have been cleaned a bit better

    The location was amazing and beautiful

    Stayed in May 2022

  • Reviewed: May 12, 2022

    7.0
    Good but stinky
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of smoke/old cigarettes

    Everything except the smell. It smells like cigarettes

    Stayed in May 2022

  • Reviewed: May 11, 2022

    5.0
    the ladies at front desk were nice and congenial. easy check in and when II has a request they were on top of it.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I felt like I was in the ghetto

    location to airport

    Stayed in May 2022

  • Reviewed: May 1, 2022

    6.0
    it was just ok. the room had a musty smell. the people I’m the office were really nice.
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room smelled a little bit musty

    I liked the location

    Stayed in April 2022

Showing 1 - 25

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