Reviews of Sleep Inn & Suites Hiram This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
181 Metromont Road, Hiram, GA 30141, United States of America
#1 of 3 hotels in Hiram
Guests' ChoiceReview Score
Based on 240 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.8
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Facilities
8.3
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Staff
8.8
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Value for money
7.9
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Free WiFi
10.0
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Reviewed: May 6, 2024
Kelly
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nice variety. Sweet lady there to help
Stayed in May 2024
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Reviewed: May 1, 2024
Hank
United States of America3 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
Staff was excellent.
Stayed in May 2024
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Reviewed: February 21, 2024
Elijah
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The bathroom door didn't close completely at times but it's okay
The quietness was good the bed was comfortable and the showers were great
Stayed in February 2024
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Reviewed: February 21, 2024
Jerry
United States of America11 Reviews3 helpful votes8.0“Be ready to be your own housekeeper!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Housekeeping operation. My same experience as the last time. I was told that Housekeeping come usually every 3rd day. I stayed 4 both times , didn't happen either time. Saturday a housekeeper knocked on the door to collect dirty towels so that the could be cleaned. NEVER,EVER during a hotel stay have I had that occur. Since when does a hotel NOT have enough towels to go around the hotel.
Location, as always. Close to a handful of restaurants either in the same parking area or across the street. The lady in the breakfast room was very nice and helpful like every stay. The guys at the front desk were also nice and friendly.
Stayed in February 2024
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Reviewed: February 1, 2024
Vickie
United States of America5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Beds were soft.
Cleanliness Staff was great.
Stayed in January 2024
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Reviewed: November 26, 2023
Jerry
United States of America11 Reviews3 helpful votes8.0“Be your own housekeeper”- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Housekeeping. There is a sticker on the bathroom mirror saying that you need to inform the front desk if you want your room cleaned. We were there from Friday night until Tuesday morning and Housekeeping didn't show up at all. One day I told the house keeper that we were leaving so the room would be available, nothing. The next day I told the man at the front desk. Again nothing. I personally changed the trash and asked another house keeper for an extra toilet paper. Still nothing!
Close to several restaurants, shopping and the movies. I chose the hotel because of its location. The lady that supervises the breakfast is very nice and helpful. Offered to personally make me a waffle. Also gave information about the restaurants nearby that give discounts to hotel guests.
Stayed in November 2023
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Reviewed: September 24, 2023
Carol
United States of America1 review8.0“It was perfect for a wedding, Guest adventure”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great staff! Extremely personable and helpful!
Stayed in September 2023
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Reviewed: September 11, 2023
Garvin
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Location and comfort
Stayed in August 2023
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Reviewed: September 11, 2023
Sue
United Kingdom5 Reviews8.0“The night reception manager ,Vince and the lady who does breakfast were so friendly and kind”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Quite dark room.
The bed. The staff
Stayed in September 2023
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Reviewed: August 21, 2023
Emmanuel
United States of America5 Reviews8.0“Quiet, and very Convienent!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Not really anything to dislike
The property location was super convienent for the conference I was attending, it was 10 minutes away from the church! The staff was friendly and professional, the breakfast was decent and also it was plenty of places to go shopping and get food within short driving distance!
Stayed in August 2023
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Reviewed: July 21, 2023
Ian
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nice atmosphere and at check-in person on duty was very welcoming and informative.
Stayed in July 2023
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Reviewed: May 17, 2023
Jessica
United States of America1 review7.0“Overall good stay. Would suggest to get new towels, bedding, and curtains.”- • Business trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 3 nights
the towels, sheets, curtains were dirty. Stains on all of them.
great location. easy check in and out.
Stayed in May 2023
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Reviewed: April 5, 2023
Jerry
United States of America11 Reviews3 helpful votes8.0“Housekeeping blues”- • Leisure trip
- • Solo traveler
- • Standard King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
House keeping skipped my room eventhough I spoke with the lady as I was waiting for the elevator. Front desk said they're doing every other day housekeeping. I've never had that before. Then, the next day, they missed again eventhough I left the hotel by 7:15 a.m. and didn't return until 4:30. This time front desk tried to explain it away as it being new people and he not trusting them in rooms that were occupied, only in those that were checking out. So, I my 4 day stay (Friday night - Tuesday morning) housekeeping came only on Saturday. Monday, after I complained tgr the manager on duty sent the desk clerk to do a quick cleaning of the room. Plus ,some new $3 daily fee for what I don't know. Supposedly free breakfast and free USA today newspaper. So what did I get for the $3? I have no idea!
Location. Close to the people I was visiting and restaurants and shopping .
Stayed in April 2023
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Reviewed: January 6, 2023
Kristina
United States of America4 Reviews1 helpful vote9.0“Comfortable, friendly staff, great breakfast and very clean!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
the room was clean, the continental breakfast had great options, the staff were friendly, the beds were comfortable.
Stayed in January 2023
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Reviewed: January 2, 2023
Stoyan
United States of America1 review8.0“Overall a pleasant experience…”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The air conditioning…I need circulation of air. the fan wouldn’t run continuously. Just hot or cold. Also, no vent in restroom. No major complaints.
Everything….
Stayed in January 2023
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Reviewed: November 22, 2022
Goneaway
United States of America26 Reviews4 helpful votes7.0“Good hotel, well staffed, clean and supportive and close to the Silver Comet Trail for bike packers.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The heating/cooling unit in our room did not work properly so that we both woke up sweating in the middle of the night. The temperature couldn't be adjusted because the cooling format would not turn on. I had to turn off the whole unit hoping that the room would cool down but it didn't.
The breakfast was good and well staffed. The room accommodated our bikes and bike packs and the staff gave us a first floor room as requested so that we didn't have to use the elevator with our bikes to our room.
Stayed in November 2022
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Reviewed: November 8, 2022
Cathrine
United States of America1 review9.0“Great place”- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom in the main floor down from where you got breakfast needed some attention . It was not very clean and the toilet was hard to flush because it kept running.
The staff at the front desk were very friendly and helpful especially Vince and Randall . Cynthia in the breakfast room was also very friendly and helpful.
Stayed in November 2022
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Reviewed: October 15, 2022
Gene
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
My room was a little musty. Fresh air should resolve that very minor issue.
The room and bed were comfortable. I got a good nite's sleep. Even though I missed breakfast, a nice and friendly staffer opened the kitchen to gave me coffee, juice and muffins to start my day. Thank you.
Stayed in October 2022
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Reviewed: October 9, 2022
Blake
United States of America1 review9.0“Would stay again, just maybe not in a corner room.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Would have given a 10/10, but the sound proofing was so poor it sounded like the window was open. Any car going by outside sounded like it was there in the room with you. We were on the top floor with a corner room, not sure if that had anything to do with it.
You could tell the room was cleaned very well.
Stayed in October 2022
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Reviewed: August 30, 2022
Yanette
United States of America20 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
NA
The room was larger than expected.
Stayed in August 2022
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Reviewed: August 29, 2022
Anitria
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The location was convenient to our family. The staff was great. Comfortable bed and very quiet.
Stayed in August 2022
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Reviewed: July 31, 2022
Muriel
United States of America5 Reviews7.0“Decent stay on short notice.”- • Business trip
- • Solo traveler
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A lot of the rooms were still being cleaned when I went to check in and the doors were all open. There wasn’t complimentary water or anything like that.
close proximity to where I was going and I was able to check in a little early.
Stayed in July 2022
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Reviewed: July 28, 2022
Theodorski
United States of America1 review8.0“Awesome staff, clean but could use some updating.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Beds are very uncomfortable. Breakfast was not great even though it was free, I know it taken in account with the price of the room. Staff was very friendly, helpful and sincere, all deserve a raise.
Room was very clean.
Stayed in July 2022
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Reviewed: July 4, 2022
Daryl
United States of America11 Reviews8.0“I was as good as I have had in the past.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The first clerk could have been more informative and a little friendlier
I liked the cleanlyness of the room and and the motel as a whole. The locaton was close to everything.
Stayed in July 2022
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