12530 Milestone Center Dr, Germantown, MD 20876, United States of America
#3 of 4 hotels in Germantown
Guests' ChoiceBased on 187 hotel reviews
6.1Cleanliness
6.7
Comfort
6.7
Location
7.9
Facilities
6.3
Staff
7.3
Value for money
6.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Hunte
United States of AmericaThe room wasn't properly cleaned. The bathroom had hair on the walls from someone shaving. We even found their disposable shaver cover in the tub. There was also a bottle of alcohol left over in the cupboard area. The pillows were terrible.
Location was great
Stayed in May 2024
Reviewed: January 8, 2024
Hh
United States of Americano breakfast!!
Stayed in December 2023
Reviewed: December 9, 2023
Austin
United States of AmericaIt looked like the carpet hadn't been vacuumed, and there was no coffee maker in our room. We were also expecting utensils, knives, forks, spoons.
The lady at the front desk was amazing.
Stayed in November 2023
Reviewed: November 4, 2023
Arthur
United States of AmericaBreakfast was not available, even though it was advertised as one of the perks.
We were reimbursed 10% of the price of the room due to breakfast not being served.
Stayed in October 2023
Reviewed: September 16, 2023
David
United States of AmericaThere where no blankets on the beds
Stayed in September 2023
Reviewed: July 17, 2023
Andy
United States of AmericaThe room was very dated and dirty. Bed was somewhat comfortable but the pillows were pretty bad. The entire hotel smelled quite bad.
The staff was friendly and helpful. The location was convenient to the highway and dining.
Stayed in July 2023
Reviewed: July 3, 2023
Kim
United States of AmericaNo ice machine, not enough towels (had to ask several times) hallway area needed desperately to be cleaned and no hair dryer!!
Location was great!
Stayed in July 2023
Reviewed: June 27, 2023
Carolyn
United States of Americabed could have been more comfortable. Breakfast could have had cereal and fruit.
Breakfast was a granola bar and/or a packaged muffin, no decaf coffee and hot chocolate. This is a bare bones place. Very clean
Stayed in June 2023
Reviewed: June 13, 2023
Bolton
United States of AmericaFront desk staff was hard to find at times.
Price and location.
Stayed in May 2023
Reviewed: June 5, 2023
Maxxx
United States of AmericaThere is a smell of cigarettes in the room, especially as it gets later into the night, and the smell becomes stronger. It seriously affects sleep.
Stayed in June 2023
Reviewed: January 20, 2023
Lorri
United States of Americaa the free breakfast was pitiful. Check in took forever. The room was very loud.
Stayed in January 2023
Reviewed: November 22, 2022
Meghin
United States of AmericaThe breakfast, not what I was expecting
Spacious, clean liked that it was all non smoking
Stayed in November 2022
Reviewed: July 3, 2022
Bethania
United States of Americathere were no breakfasts, only some envelopes to make hot chocolate, the coffee did not taste like anything and one mofin
The room is very Clean
Stayed in June 2022
Reviewed: June 26, 2022
Shirley
United States of AmericaIt was more for people who want to stay longer than just one night like we did.
Location
Stayed in June 2022
Reviewed: June 25, 2022
Domonique
United States of AmericaWhat I didn’t like was how the toilet easily clogged with the tissues I used. The floor was sticky and there were ants crawling on the mini desk which was close to my bed. The phones and alarm clock didn’t work at all and I didn’t have a remote in my room. The food choices were okay although the items were old and you could tell by how it looked as how the food fell apart when you opened it.
I love that it was a suite, not many hotels I book gave that. The room had a big fridge, microwave & kitchenette. There was a seat in the corner for a good reading and the bathroom was clean.
Stayed in June 2022
Reviewed: June 25, 2022
Ethan
United States of AmericaBreakfast selection could have been more varied and included more options
The room and staff were very nice
Stayed in June 2022
Reviewed: June 24, 2022
Sidney
United States of AmericaToilet was broke when got into room. Elevator down button broke.
Location
Stayed in June 2022
Reviewed: June 23, 2022
Lorraine
United States of AmericaI booked 2 beds. When I arrived, I paid for the room, oly to learn it was for one bed. When I called and asked the front desk, her response was "Oh. We don't have a room with 2 beds. We're overbooked. Do you still want the reservation?"
The location was great. Safe, close to the event we were attending
Stayed in June 2022
Reviewed: May 22, 2022
Lynda
United States of AmericaWe had an issue with hot water in the shower the first morning so I had to finish washing my hair in the kitchenette sink. But they were very helpful and immediately moved us into another room. The anemities stated a hair dryer and coffee maker. We had to request both and we received a hair dryer but they didn't have enough coffee makers so we didn't get one.
The staff and the atmosphere was friendly and helpful. The location was excellant for us to take our trip into DC. Just down the road were restaurants, shopping, gas stations and even a verizon store which we needed. Our rooms and the lobby were very clean and outside was very nicely landscaped and upkept. The price compared to other hotels in the area was excellant.
Stayed in May 2022
Reviewed: May 21, 2022
Kelly
United States of Americashady sketchy people
it’s close to home
Stayed in May 2022
Reviewed: January 3, 2022
Rosemarie
United States of Americathe breakfast thing, nobody likes to breakfast granola bars, not worth Of money. the room smelled bad even though we get the nonsmoking room still smells so bad, the heater making some noise they need to fix it, the pillows need to be changed it’s small and stinky, even the refrigerator smells bad too they need to clean it , the toilet look old and stinky ,
the location so quiet ,
Stayed in January 2022
Reviewed: December 6, 2021
Sandra
United States of AmericaI always put in notes when booking that a room close to the elevator is requested. our room was the furtherest you could get from the elevator & there was no other room to move us to, was very difficult for my husband. I didn’t see the small note at front desk about dishes etc. seems you have to request them. Then when I did, received 2 plates 2 bowls, 2 cups, 2 plastic cups, 2 forks, 2 knives, & 1 bent spoon. Seems they had no other spoons. also hot water in kitchenette was locked, not very sanitary for dish washing. I will not be staying here again.
location
Stayed in December 2021
Reviewed: November 29, 2021
Julio
United States of AmericaThe breakfast 8am not have coffe,asking staff the ladie is very angry
It closed of Food place and supermarket
Stayed in November 2021
Reviewed: October 13, 2021
Edward
United States of AmericaToilet required skill to use. A lot people would have called the front desk. Room was shabby and worn out.
Location seemed safe.
Stayed in October 2021
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