1550 North Lacrosse, Rapid City, SD 57701, United States of America
#49 of 56 hotels in Rapid City
Guests' ChoiceBased on 528 hotel reviews
6.3Cleanliness
7.1
Comfort
7.1
Location
7.7
Facilities
6.6
Staff
7.4
Value for money
6.8
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 24, 2023
Misty
United States of AmericaRoom they gave us wasn’t clean. Second room they gave us had a hole in bathroom door. Wallpaper in bathroom was peeling above shower. Mirror in bathroom had a corner missing. And the hotel room sheer set of curtains had numerous holes in them.
Location was convenient to get to all activities
Stayed in August 2023
Reviewed: August 22, 2023
Lisa
United States of AmericaThe key cards didn’t work had to ask for help twice before the clerk gave me a different set. The door to the room was broken had to turn the handle up and push hard to open. The bathroom door was also broken and would get jammed when using it.
Stayed in August 2023
Reviewed: August 19, 2023
Robert
United States of AmericaBreakfast was good and location was right where it needs to be
Stayed in August 2023
Reviewed: August 16, 2023
Michel
United States of AmericaI asked for early check in when made reservation....We drove 29 hours from CT. When arriving (yes, mid morning...so early) no early check in available. We came back 1;30 hour later and tried again...for an extra $35 they could do it., room would be ready in 30 min. I waited in lobby and after 30 min went to front desk and room was ready I paid the $35 cash and received the "keys"...4 or 5 little envelop were ready. the lady picked one of them to give it to us which showed me that rooms were ready earlier. Also, I was sitting in lobby but she never called me to let me know it was ready...I had to go ask again....It is very poor service on their part for a small $35 extra ...Seriously?? does $35 really worth a bad review from a guest??? I am in the hospitality industry and that just did not worth it at all. Nothing to gain 9except $35) with such attitude.
Stayed in August 2023
Reviewed: July 27, 2023
Loretta
United States of AmericaThe entry door closest to my room was "out of order" & there was no elevator.
The location was next to a restaurant & walmart.
Stayed in July 2023
Reviewed: July 26, 2023
Hoff
United States of AmericaHot tub out of order Stayed 2 nights didn't get fresh towels, coffee or beds made. Had to take garbage to front desk and get new garbage bags for the next day. Basically no service at all.
Price
Stayed in July 2023
Reviewed: July 24, 2023
Edison
United States of AmericaNone.
Quiet and centrally located.
Stayed in July 2023
Reviewed: July 20, 2023
Sam
United States of AmericaIce machine not working. Carpet and bathroom not clean.
Friendly staff.
Stayed in July 2023
Reviewed: July 20, 2023
Kristina
United States of AmericaRoom felt very ‘wet’ or humid and rooms a little outdated
Close to everything we needed. Pirates cove, restaurants, Walmart
Stayed in July 2023
Reviewed: July 19, 2023
Poulin
United States of AmericaI could not make Coffee in the morning as the coffee maker did not have all of its parts.. Also the door to my room needs adjustment as I had to push really hard to get in the room and it did not shut behind me when I left the room.
Being on the first floor was a bonus. When staff checked me in she gave me a bottle of bug removal because I was on a bike. I thought that was nice.
Stayed in July 2023
Reviewed: July 5, 2023
Leelakrishna
United States of AmericaCleanliness and facilities
Location is extraordinary
Stayed in July 2023
Reviewed: June 21, 2023
Moran
United States of AmericaHow it was quiet and nice
How good the native staff was.
Stayed in June 2023
Reviewed: June 21, 2023
Jessica
United States of Americathe fact that the hot tub was not working and the broke door bathroom door in our room.
it was ok. the bathroom door was busted up though.
Stayed in June 2023
Reviewed: June 21, 2023
Travis
United States of AmericaHad to get cards re activated twice at the front desk, but was easy. Room was clean but one lamp was falling apart hope I don’t get charged cause we didn’t do anything to it. Also a/c could use a cleaning.
Breakfast was good. Location was great for us. Bed and pillows comfortable and clean.
Stayed in June 2023
Reviewed: June 14, 2023
Shirley
United States of AmericaWe had to leave very early in the morning, so we didn’t get to eat breakfast. The location was good. Easy to find and not to far from the airport.
Stayed in June 2023
Reviewed: June 7, 2023
Mayorga
United States of AmericaJust a few options for breakfast, they should have had more fruits
Laundry room, parking, close to the road, clean
Stayed in June 2023
Reviewed: February 6, 2023
Shana
United States of AmericaNo good breakfast, charged me twice, can’t reach the hotel to inquire about it. There is no answer!!!! Extremely frustrating. Some doors were out of order.
Room was clean
Stayed in February 2023
Reviewed: October 24, 2022
Sarah
United States of Americawhen we checked in we had requested a first floor room and they gave us upstairs room. I stated that the rest of the rooms were booked. I did not see a housekeeper or staff member for the two days I was there. There was a dirty towel in the hallway and trash for the two days I was there. The side door was broken and propped with a rock which I did not feel like was safe as well. The hot tub was out of order and that was not communicated at check-in. I did not bother to swim.
The quality inn was adequate for what we needed. Breakfast was well maintained. Showerhead amazing water pressure. They had a really nice refrigerator with a freezer section but no microwave.
Stayed in October 2022
Reviewed: October 17, 2022
Manohar
United States of AmericaWi-Fi didn’t work till last, poop was badly maintained. No elevator so going to 2nd floor with language is not so easy.
Staff was very friendly and helpful, room was clean and breakfast was good
Stayed in October 2022
Reviewed: October 17, 2022
Sjeff2795
United States of AmericaThe beds are junk.
Stayed in October 2022
Reviewed: October 10, 2022
Ramirez
United States of AmericaBreakfast was not kept up on. No gravy for the biscuit. No breakfast meat. Vending machine sodas empty. Ice was to far away. Employee unfriendly.
Stayed in October 2022
Reviewed: October 3, 2022
Olena
United States of AmericaAC smells bad
location
Stayed in October 2022
Reviewed: October 2, 2022
John
United States of AmericaDoors not working
Good
Stayed in October 2022
Reviewed: September 15, 2022
Michelle
United States of Americaexterior door broken, both ice machines broken, very minimal breakfast, bathroom not 100% clean, people loitering in the dark parking lot
convenient to shopping & food
Stayed in September 2022
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