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  5. Reviews of Travelodge by Wyndham Rapid City - Black Hills

Reviews of Travelodge by Wyndham Rapid City - Black Hills This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1550 North Lacrosse, Rapid City, SD 57701, United States of America

#49 of 56 hotels in Rapid City

Guests' Choice

Review Score

Based on 528 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.6

  • Staff

    7.4

  • Value for money

    6.8

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 24, 2023

    5.0
    Served the purpose but will not be back.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Room they gave us wasn’t clean. Second room they gave us had a hole in bathroom door. Wallpaper in bathroom was peeling above shower. Mirror in bathroom had a corner missing. And the hotel room sheer set of curtains had numerous holes in them.

    Location was convenient to get to all activities

    Stayed in August 2023

  • Reviewed: August 22, 2023

    5.0
    Won’t be back.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The key cards didn’t work had to ask for help twice before the clerk gave me a different set. The door to the room was broken had to turn the handle up and push hard to open. The bathroom door was also broken and would get jammed when using it.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was good and location was right where it needs to be

    Stayed in August 2023

  • Reviewed: August 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights

    I asked for early check in when made reservation....We drove 29 hours from CT. When arriving (yes, mid morning...so early) no early check in available. We came back 1;30 hour later and tried again...for an extra $35 they could do it., room would be ready in 30 min. I waited in lobby and after 30 min went to front desk and room was ready I paid the $35 cash and received the "keys"...4 or 5 little envelop were ready. the lady picked one of them to give it to us which showed me that rooms were ready earlier. Also, I was sitting in lobby but she never called me to let me know it was ready...I had to go ask again....It is very poor service on their part for a small $35 extra ...Seriously?? does $35 really worth a bad review from a guest??? I am in the hospitality industry and that just did not worth it at all. Nothing to gain 9except $35) with such attitude.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The entry door closest to my room was "out of order" & there was no elevator.

    The location was next to a restaurant & walmart.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub out of order Stayed 2 nights didn't get fresh towels, coffee or beds made. Had to take garbage to front desk and get new garbage bags for the next day. Basically no service at all.

    Price

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    None.

    Quiet and centrally located.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Ice machine not working. Carpet and bathroom not clean.

    Friendly staff.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Would stay again. Enjoyed location and breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Room felt very ‘wet’ or humid and rooms a little outdated

    Close to everything we needed. Pirates cove, restaurants, Walmart

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    I could not make Coffee in the morning as the coffee maker did not have all of its parts.. Also the door to my room needs adjustment as I had to push really hard to get in the room and it did not shut behind me when I left the room.

    Being on the first floor was a bonus. When staff checked me in she gave me a bottle of bug removal because I was on a bike. I thought that was nice.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness and facilities

    Location is extraordinary

    Stayed in July 2023

  • Reviewed: June 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    How it was quiet and nice

    How good the native staff was.

    Stayed in June 2023

  • Reviewed: June 21, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    the fact that the hot tub was not working and the broke door bathroom door in our room.

    it was ok. the bathroom door was busted up though.

    Stayed in June 2023

  • Reviewed: June 21, 2023

    7.0
    Great safe affordable place
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to get cards re activated twice at the front desk, but was easy. Room was clean but one lamp was falling apart hope I don’t get charged cause we didn’t do anything to it. Also a/c could use a cleaning.

    Breakfast was good. Location was great for us. Bed and pillows comfortable and clean.

    Stayed in June 2023

  • Reviewed: June 14, 2023

    6.0
    It was pleasant. The person that checked us in went out of their way to make us feel welcome.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to leave very early in the morning, so we didn’t get to eat breakfast. The location was good. Easy to find and not to far from the airport.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Just a few options for breakfast, they should have had more fruits

    Laundry room, parking, close to the road, clean

    Stayed in June 2023

  • Reviewed: February 6, 2023

    5.0
    It was so so.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    No good breakfast, charged me twice, can’t reach the hotel to inquire about it. There is no answer!!!! Extremely frustrating. Some doors were out of order.

    Room was clean

    Stayed in February 2023

  • Reviewed: October 24, 2022

    7.0
    Budget motel that met our needs
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    when we checked in we had requested a first floor room and they gave us upstairs room. I stated that the rest of the rooms were booked. I did not see a housekeeper or staff member for the two days I was there. There was a dirty towel in the hallway and trash for the two days I was there. The side door was broken and propped with a rock which I did not feel like was safe as well. The hot tub was out of order and that was not communicated at check-in. I did not bother to swim.

    The quality inn was adequate for what we needed. Breakfast was well maintained. Showerhead amazing water pressure. They had a really nice refrigerator with a freezer section but no microwave.

    Stayed in October 2022

  • Reviewed: October 17, 2022

    5.0
    Nice hotel still they need to improve
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wi-Fi didn’t work till last, poop was badly maintained. No elevator so going to 2nd floor with language is not so easy.

    Staff was very friendly and helpful, room was clean and breakfast was good

    Stayed in October 2022

  • Reviewed: October 17, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds are junk.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not kept up on. No gravy for the biscuit. No breakfast meat. Vending machine sodas empty. Ice was to far away. Employee unfriendly.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    5.0
    great location. but room was not clean and AC smells bad
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    AC smells bad

    location

    Stayed in October 2022

  • Reviewed: October 2, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Doors not working

    Good

    Stayed in October 2022

  • Reviewed: September 15, 2022

    5.0
    I got what I paid for, I will not be returning
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    exterior door broken, both ice machines broken, very minimal breakfast, bathroom not 100% clean, people loitering in the dark parking lot

    convenient to shopping & food

    Stayed in September 2022

Showing 1 - 25

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