Dirty rooms… haven’t been updated n Gods ones how long:

Clean from the outside. Property was under renovation and remodel.

Stayed in March 2024

To getto

Access

Stayed in February 2024

Dangerous combination with unemployed people lurking all night and in the early morning hours. We didn't feel safe at all.

Stayed in October 2023

The staff at the counter and the maintenance person were accommodating. However, before arriving, I called corporate to find out about the procedure for early check-in. He explained in detail and provided the number for my location. The woman who answered the phone was rude, and when I told her I was aware of the early check-in procedure, she rushed me off the phone and said she would contact me if a room became available. She did not call me back, and I arrived earlier than my check-in time, and a room was available.

Stayed in September 2023

There were dead bugs. Couldn't get toilet paper. Couldn't get ahold of the front desk after 7 pm.

The location.

Stayed in June 2023

Lights did not work. Refrigerator was not cooling hardly. No microwave.

Stayed in February 2023

Only one lamp had a light bulbs,only one burner on the 2 burners counter top..

Stayed in February 2023

Rooms are old, needs to be up dated and don't call it breakfast when you only have coffee

Stayed in February 2023

No breakfast nobody cleaned the room after our first night roches on counter

Bed was comfortable

Stayed in December 2022

Room was smelling musty. Floor was dirty and old. Box spring was stained. Kitchen was outdated, dirty, broken. Microwave and refrigerator were dirty as well.

Location was good to where we were going.

Stayed in December 2022

The bed was too small and very uncomfortable and blanket was too thin i had to go out and purchase a blanket

Wasn’t offered

Stayed in October 2022

No iron even after we asked for one. We did not have enough towels and had to use tissue since we ran out of toilet paper.

The location 9nly

Stayed in October 2022

Apt setting

Stayed in October 2022

Staff not available,office closes too early

Location

Stayed in September 2022

Room

Nothing

Stayed in August 2022

Room is rather dowdy. and I learned that I was seriously overcharged by Booking.com for this room even though they told me they would save me money. They explained to do it by dividing my entire stay into 5 separate reservations. which saved me absolutely NOTHING! It actually cost more$780.00 as opposed to $605.00. They conveniently skipped adding tax to make it look like it was in fact cheaper. Additionally, they came back after they had my card and erased about 20+ emails showing different rates replacing them with higher rates, which totaled the above $780.00 But I had separated one email for each of four of the reservations. planning to return for fifth later. When I went back all those extra e-mails had disappeared. I feel ripped off and advise hotel to discontinue relationship with that Booking.com company. I did not look for them on web, they usurped my presence on Extended Stay America website and I conversed with a human person who messed me up like this. I am 82 years old and it is not easy to just change living arrangements ( I must have a 1st floor room due to physical limitations).I think I should be refunded the enormous difference in rate this has cost me. The rate I quoted for hotel was given me here by the hotel and includes tax.

Support staff; Chad in particular was exceptionally helpful. Bed was comfortable and linens were light, not heavy. Coffee was pretty good. I didn't eat the muffin yet.

Stayed in June 2022

it gave projects,

it was close to the location we were attending

Stayed in May 2022

The room or rooms need a renovation. Very old and ran down, from the old rusty stove and refrigerator to the disgusting bathroom.

The best part of the hotel was the location. It was really close to AT&T stadium and steps away from Cracker Barrel.

Stayed in April 2022

Satyra was amazing. The rooms however were filthy and smelled really bad. The cleaning rew needs to be replaced.

The staff

Stayed in November 2021

Quite

Stayed in April 2024

Everything

Nothing really

Stayed in March 2024

Room 367 I didn't like the bathtub,look paint inside tub

Price

Stayed in March 2024

after arriving at check in time we were told we had to wait an extra hour because the rooms were still being cleaned, mind you while in line they kept telling the previous guest the same thing, rooms had a horrible smell. restrooms didn’t flush, refrigerator kept leaking when we checked the room out trash bins were still full. complained to the owner and he said he couldn’t do anything since we had already “used” the room. we had an event to go to for the afternoon. i had paid the room for four nights just used it for one night and got another hotel. didn’t even ask for a refund they can use the money to hire more people to maintain the rooms better. don’t recommend at all. you’re better off going to motel 6.

didn’t stay long enough to get breakfast

Stayed in March 2024

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