5501 National Road East, Richmond, IN 47374, United States of America
#10 of 12 hotels in Richmond
Guests' ChoiceBased on 760 hotel reviews
6.3Cleanliness
7.0
Comfort
7.1
Location
8.0
Facilities
6.4
Staff
7.2
Value for money
7.1
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Marcia
United States of AmericaThis hotel was in disrepair. It looks like they are trying to fix it up but it needs landscaping done and easier parking, closer to the hotel. The pool, exercise etc. weren't open, but we didn't care to use them.
It was quiet and clean. The bed was comfortable although a little too high for me, hard to get into.
Stayed in June 2024
Reviewed: June 1, 2024
Mrskennedy
United States of AmericaIt felt a little out dated and my husband was very disappointed in the coffee in the rooms.
Staff was very friendly. I was accommodated a ground level room. And there was zero issue with checking in with my service dog.
Stayed in May 2024
Reviewed: May 18, 2024
Stephen
United States of AmericaThe room was very nice, but the “breakfast” was not much. The pancake machine was the only hot item, and the coffee maker was not turned on until we ask d about it. The elevator floor was sticky dirty, but someone had mopped it before morning.
Stayed in May 2024
Reviewed: May 15, 2024
Eric
United States of AmericaKind of old, but still ok
Cheap place near where I was at
Stayed in April 2024
Reviewed: May 14, 2024
Newton
United States of AmericaNo working WIFI. NOT clean in certain areas. Parking and loading were very difficult as hotel sits on a hill.
Breakfast, room size, pets allowed.
Stayed in May 2024
Reviewed: May 6, 2024
Leroy
United States of AmericaDon't understand why I was charged an additional $5.00 charge??
Stayed in May 2024
Reviewed: April 30, 2024
Chasity
United States of AmericaPool was closed
Stayed in April 2024
Reviewed: April 20, 2024
Vikas
United States of AmericaQuite old. Dingy. Had a mold smell. Breakfast was barebone. No fruits, egg or meat.
Very reasonably priced, location as it is next to the freeway. The room was quite spacious
Stayed in April 2024
Reviewed: April 20, 2024
Maxine
United States of AmericaVery meager choices for breakfast. Noisy room with kids in hall.
Comfortable bed, large room.
Stayed in April 2024
Reviewed: April 17, 2024
Morris
United States of AmericaBedcover was extremely stained and dirty. Nightstand had sticky substance on top. Breakfast is almost nothing. Hallways were dirty with bits of trash. Was there 5 nights and they were never vacuumed. Have stayed here for many years. Each year it looks worse and worse.
Stayed in April 2024
Reviewed: April 15, 2024
Marla
United States of AmericaThe hotel is not ADA friendly. My husband has a prosthetic leg. The steep hill to get into the hotel was difficult for him to maneuver. We were given a room on the first floor whuch was only accesible by a flight of stairs which was also difficult and painful for him. The air conditioner squeaked and made all kinds of strange noises all night. The breakfast was only waffles and muffins which is not pre-diabetic friendly, we had to go get breakfast elsewhere.
Good price. Clean rooms.
Stayed in April 2024
Reviewed: April 9, 2024
Sheila
United States of AmericaBigger breakfast. Pool was not open . No hot or warm water in room.
Only option was waffle, cereal, muffin or bagel. Orange juice or coffee
Stayed in April 2024
Reviewed: March 25, 2024
Alaniz
United States of AmericaI didn't like that they had waffle makers that I couldn't turn. I feel like the guy that was sitting at the desk should've came over and showed me how to use it, he saw me struggling.
I expected different things for breakfast, all they had was muffins, waffles, bagels, and cereal. I feel like they could've offered something a little different like scrambled eggs and toast with bacon or sausage. Other than that, it was ok, at least we didn't have to leave the hotel to get breakfast
Stayed in March 2024
Reviewed: February 18, 2024
Allen
United States of AmericaRoom cold took about 4hr to get comfortable. Water leak under bath sink. Sloppy painting.
Stayed in February 2024
Reviewed: February 15, 2024
Jeremy
United States of AmericaCharging me $100 deposit
Veiw
Stayed in February 2024
Reviewed: February 2, 2024
Daniel
United States of AmericaThe parking lot and entry to the hotel can get a bit slick in the winter.
The hotel is quiet convenient, very close to the interstate exit. There are several food options nearby, many which are open later, which is nice after a long drive. The room was large and comfortable. Good WiFi.
Stayed in January 2024
Reviewed: January 3, 2024
Rick
United States of AmericaI was of the opinion that breakfast was available and it wasn’t
The room was clean and very roomy
Stayed in January 2024
Reviewed: December 7, 2023
Jennifer
United States of AmericaWasn’t notified that construction was going on in the hotel. Vending machines were all broke.
Stayed in October 2023
Reviewed: November 14, 2023
Lance
United States of AmericaThe fridge didn’t work. The staff was usually never at the front desk when I needed them.
Room was clean. I felt safe.
Stayed in October 2023
Reviewed: September 14, 2023
Manna
United States of AmericaAir condition knocked badly all night. Cable Television had an almost non-existent selection of channels. Had to hold down the next channel button and wait for an eternity to learn that there was no video. Except for maybe a few sports channels. Talked to the clueless receptionist at the desk who told me it was always like this. Breakfast was very, very small-almost no selection other than an automated rubber pancake maker and waffle maker (that another guest hogged for 10 minutes, but that isn’t the hotels fault). Also, there was a light outside of the room in the parking lot/over the hotel that was on all night and no matter how much I tried to close the curtains, light would still find a way to get in (not sure how to fix that one). All of this would be a big issue if I’d paid $75 or less for the room but it was much, much more than that. For that $$, expected a lot more
Stayed in September 2023
Reviewed: August 30, 2023
Marcia
United States of AmericaThe breakfast was lacking. Coffee was like tar. The fruit was not fresh. There wasn't any water in the vending machine. Both the desk staff as well as the breakfast attendant were indifferent to the point of being rude
The quality inn was convenient, easy to find and get to. Rooms were adequate and comfortable.
Stayed in August 2023
Reviewed: August 19, 2023
Molly
United States of AmericaRoom was a little dusty
Breakfast was ok
Stayed in July 2023
Reviewed: August 13, 2023
Stan
United States of AmericaProperty was being remodeled and boy did it need it. However, dust was even in our room. Attendant not too friendly.
right off the highway
Stayed in August 2023
Reviewed: August 4, 2023
Floyd
United States of AmericaHallways, dirty, and pool area was closed due to elevation, and they did not let that be known upfront.
The bed was comfortable
Stayed in August 2023
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