4950 NE 14th Street, Des Moines, IA 50312, United States of America
#32 of 42 hotels in Des Moines
Guests' ChoiceBased on 434 hotel reviews
6.8Cleanliness
7.4
Comfort
7.5
Location
6.9
Facilities
7.1
Staff
7.9
Value for money
7.3
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 19, 2022
Jill
United States of AmericaOld, worn down, peeling paint, smells old and like something is trying to be covered, felt like there were likely deeper issues with cleanliness and upkeep. Would not stay here again.
Proximity to the interstate and ease of finding.
Stayed in March 2022
Reviewed: March 2, 2022
Bernita
United States of AmericaWe were on the highway side of the property so it was VERY noisy all night. The breakfast wasn’t the best
property was very clean & updated! The staff were very friendly, always smiling.
Stayed in February 2022
Reviewed: February 15, 2022
Lynn
United States of AmericaThat lobby! Definitely needs an update and someway to make it bigger and more welcoming.
Getting to the place was awful because of detours to the hotel with not enough directions. The lobby needs work--the table looks like something from a garage sale and the desk needs an update. We had to wait quite a while for one couple that took a long time and then another and one other couple who was yelling at the spouse or boyfriend. So the lobby area is not good. But the employee was very friendly and we were very happy with the cleanliness and the room. Eventhough it was right by the freeway, we could not hear the traffic. So the experience was mixed.
Stayed in February 2022
Reviewed: January 31, 2022
Russ
United States of AmericaThere was a lot of roads closed so I had to go around the block to get there. Also the shower pressure in my room was VERY weak.
Breakfast was.pretty good
Stayed in January 2022
Reviewed: January 31, 2022
Van
United States of AmericaEverything was good
all was good
Stayed in January 2022
Reviewed: May 30, 2024
Sherie
United States of AmericaThe owner’s family kept staring at us with had looks. I did not trust them. Also the bed sheets and pills smelt like bad body odor
Nothing
Stayed in May 2024
Reviewed: May 24, 2024
Jamie
United States of Americawe put in a wakeup call for 6:00 sunday morning which we necer received. not good cause it kind of screwed up our morning
room was perfect, pool; nice and clean and the breakfast was very good.
Stayed in May 2024
Reviewed: May 21, 2024
Amy
United States of AmericaGuest laundry needs updated. Had to pay twice to get my clothes dried. Breakfast hours could be a little longer. 9:00 am cut off was early for us.
Staff was excellent. Very nice and accommodating. Affordable price
Stayed in May 2024
Reviewed: May 16, 2024
Altieri
United States of AmericaThey charge a deposit fee that is not mentioned anywhere online
Breakfast was good
Stayed in May 2024
Reviewed: May 8, 2024
Richard
United States of AmericaMoldy smell in all of room, very dirty window sill. Light by bed had no bulb. Did not feel safe with healthy breathing. Of the many hotels I have stayed in the past 5 years, I have never been asked for a &150 deposit and had my room checked before it was give back. Must be a high problem area. Will never stay again, gives Quality a bad name!!!!!
Location
Stayed in May 2024
Reviewed: May 6, 2024
Ernesto
United States of Americaagain I was not giving a chance to stay there because I could not get the transfer from the other Quality motel
I never eat breakfast because I never stayed there it was to expensive plus I could not get the transfer from another Quality motel to stay at this one
Stayed in May 2024
Reviewed: May 2, 2024
Scott
United States of AmericaThey wouldn't even let me stay after room had already been paid for by my company. They called me a theif and told me I was not welcome
No one thing
Stayed in April 2024
Reviewed: April 22, 2024
Jerry
United States of AmericaNoise from interstate beds were uncomfortable mattress was very hard
Clean rooms good breakfaststaff friendly
Stayed in April 2024
Reviewed: April 17, 2024
Cody
United States of AmericaFront desk staff rude
Bed was ok
Stayed in April 2024
Reviewed: April 15, 2024
John
United States of AmericaThe free breakfast stopped at 9am
Stayed in April 2024
Reviewed: April 15, 2024
Carrie
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 8, 2024
Antonio
United States of AmericaStaff was rude and over charged me
Nothing
Stayed in April 2024
Reviewed: April 6, 2024
England
United States of AmericaTrouble with tv.
People were very friendly.
Stayed in April 2024
Reviewed: March 31, 2024
Hiltje
United States of AmericaLocation can be challenging to get to, but I've been there before.
Good choices and healthy food.
Stayed in March 2024
Reviewed: March 28, 2024
Kayla
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 11, 2024
Megan
United States of AmericaOverpriced. Lobby smelled like a mixture of old food and strong incense. Charged a $150 refundable deposit, I’ve never had that at a hotel before. Front staff was hard to understand.
Stayed in March 2024
Reviewed: February 26, 2024
Holly
United States of Americathe pool appeared to not be heated
comfortable beds & friendly staff
Stayed in February 2024
Reviewed: December 7, 2023
Erika
United States of AmericaThere was mold above the shower. The shower head was leaking something awful, all over the bathroom floor. they did not have enough towels in the room for 4 people and they has no towels by the pool. the room had a smell to it.
The breakfast was very nice. Staff was nice
Stayed in December 2023
Reviewed: November 12, 2023
Patricia
United States of AmericaThe hotel is pretty shabby and there was mold in the bathroom. The breakfast was very limited. There wasn't even peanut butter for the toast.
I think the beds were fine and it was very quiet.
Stayed in September 2023
Reviewed: November 8, 2023
Ralph
CanadaShower didn’t work well. No control of water temperature.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content